Wellington Street, Cheltenham, GL50 1XZ, United Kingdom
#22 of 28 hotels in Cheltenham
Guests' ChoiceBased on 2011 hotel reviews
7.4Cleanliness
7.6
Comfort
7.7
Location
9.1
Facilities
7.3
Staff
8.7
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 16 April 2024
Kevin
United KingdomRoom was alright, far from glamorous but it was okay for one night
Stayed in March 2024
Reviewed: 10 April 2024
Tiffany
United KingdomGreat location
Stayed in March 2024
Reviewed: 7 April 2024
Michael
United KingdomVery basic old fashion room.
Location on the edge of town centre. Secure parking under the hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Pearce
United KingdomI was worried about the tile missing on the steps outside and the carpet in our room needs a deep clean.
The hotel's location was excellent and rooms a good size for the price
Stayed in April 2024
Reviewed: 1 April 2024
Martin
United KingdomOld and run down, not very clean
Great location
Stayed in March 2024
Reviewed: 30 March 2024
Justin
United KingdomBreakfast!!
Location
Stayed in March 2024
Reviewed: 27 March 2024
Diane
United KingdomBeing in the centre of town the outside noise was loud late at night. There was alot of noise beside our room from rowdy guests.
Location.
Stayed in March 2024
Reviewed: 25 March 2024
Tim
United KingdomCleanliness. Mould around the windows, rooms could do with a revamp
Location
Stayed in March 2024
Reviewed: 23 March 2024
Kenneth
United KingdomEverything good
Near to the centre
Stayed in March 2024
Reviewed: 18 March 2024
Dan
United KingdomSmelled damp
Good sized room
Stayed in February 2024
Reviewed: 17 March 2024
Charlotte
United KingdomRoom was a little dated and worn. But good value for money. No staff on in the morning and I did get verbally attacked by another guest in the lobby. As a solo female would have felt more comfortable with staff there. But it’s not the hotels fault that drug users don’t know how to behave
Good value for money, spacious room
Stayed in February 2024
Reviewed: 13 March 2024
Margaret
United KingdomThe room was very cold - better when the staff member adjusted the heating. The only coat hanger was broken, but the staff member brought me two more.
The staff were so warm and friendly. They brought me an extra duvet when I requested one because I was cold. They made me feel welcome. xxx
Stayed in March 2024
Reviewed: 10 March 2024
Dynise
United KingdomIn fact, the sheets are a little dirty, the hygiene can be better. But i really feel no too bad and got free breakfast .
good location .The staff is very friendly,really a fair price ,i no feel too bad actually .
Stayed in March 2024
Reviewed: 7 March 2024
Mark
United KingdomOutward appearance looked faded.
Very helpful staff around all the time. I also found that inside the hotel was very much better than it looked outside. It was quiet despite the convenient town centre location and just generally excellent value for the price.
Stayed in March 2024
Reviewed: 7 March 2024
Edwina
AustraliaSocks over fire alarms
Location, bath, space
Stayed in March 2024
Reviewed: 4 March 2024
David
United Kingdom1 pillow per person
Stayed in March 2024
Reviewed: 2 March 2024
Kelly
United KingdomBathroom could've been a bit cleaner for sure.
Room was value for money and really central.
Stayed in March 2024
Reviewed: 29 February 2024
Steve
United KingdomRoom 404, bed a little lumpy.
Stayed in February 2024
Reviewed: 29 February 2024
Steve
United KingdomThere was little I expected to be any better. If you ramp up the luxury etc. the price ends up rising accordingly and we wanted an overnight stay for a reasonable price in the centre of Cheltenham which is what we got.
Room was clean and tidy, bed was comfortable and it was nice and quiet. Staff were friendly and helpful. Bonus to be able to use a space in the secure car park. Easy to get into the town centre
Stayed in February 2024
Reviewed: 28 February 2024
Nicholas
United KingdomBreakfasts have become a little disappointing over the years as they have gradually cut it back in scope. Fairly basic now, but adequate. I think they have stopped serving at the weekends now.
The best part of this hotel is the location - very central. Stayed her many times over the years. Parking is tight with the spaces, but at least you have the opportunity to park in the centre of town.
Stayed in December 2023
Reviewed: 27 February 2024
Michelle
United KingdomThe mattress was rock hard, felt like you were sleeping on the floor
Central to town, clean, good size room, staff welcoming
Stayed in February 2024
Reviewed: 25 February 2024
April
United KingdomVery dirty floor, hasn't been vacuumed at all with hair all over. Also, the lift isn't working. On our first day, staff said the lift will be repaired the next day but we finished our stay and left on our third day with no lift working at all.
Location - near to the high street
Stayed in February 2024
Reviewed: 19 February 2024
Jonac1
United KingdomHotel could do with an update
Location
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
United KingdomBreakfast was lovely. Staff were very helpful and friendly. It was clean, quiet and comfortable
Stayed in January 2024
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