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Reviews of The Mumbles Carlton Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mumbles Road, The Mumbles, SA3 4EA, United Kingdom

#29 of 29 hotels in The Mumbles

Guests' Choice

Review Score

Based on 642 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.9

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.2

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    6.0
    Nice location, not very well managed,far too expensive for what it was
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Given wrong room to start with , had to move , correct room had jacuzzi bath that was dirty and didn’t work . No staff around really had to ask barman for assistance

    Good location , clean bedding

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    No bar or breakfast. Staff not visible. Entrance and stairs dark

    Bright clean and comfortable room with sea view

    Stayed in March 2024

  • Reviewed: February 24, 2024

    5.0
    Neglected room, overpriced, no facilities open on the premises (in darkness when we arrived and left
    • Leisure trip
    • Couple
    • Double Room (No Sea View)
    • Stayed 1 night
    • Submitted from a mobile device

    Closed/locked up on arrival. No one on premises all day/evening. Bar closed. Cobwebs in bedroom. Clean bathroom but very dated. Says the rooms have been recently updated but our room certainly hadn’t been (peeling bathroom shelf, old carpet, yellowing bathroom vent).

    No breakfast at the venue

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Night away
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    We never saw any staff. Didn't get the WiFi code.

    It was clean and the location good. The room was newly refurbished.

    Stayed in February 2024

  • Reviewed: December 7, 2023

    5.0
    Adequate but could be better
    • Leisure trip
    • Travelers with friends
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant facilities Heating not working Shower mouldy

    It’s location

    Stayed in December 2023

  • Reviewed: November 15, 2023

    5.0
    The name is confusing.
    • Solo traveler
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast facility..limited relaxation space.

    Room was very clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    6.0
    Decent accomodation but pricey for what you got.
    • Leisure trip
    • Group
    • Double Room (No Sea View)
    • Stayed 2 nights

    Aside from the night porter one night, there were no other staff available. The first morning, there was no heating or hot water. Also, there was no information in the room regarding TV operation or how to get WiFi.

    The room was spacious and clean, the bed was comfortable and there was plenty of coffee/tea on offer.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    6.0
    It served it's purpose and I had a good nights sleep. It was clean and had a good shower
    • Business trip
    • Solo traveler
    • Double Room (No Sea View)
    • Stayed 1 night

    a little run down and noisy

    Clean , easy to access and park, great location

    Stayed in November 2023

  • Reviewed: November 7, 2023

    7.0
    It was fine
    • Leisure trip
    • Couple
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit pricey and no parking

    Nice spot

    Stayed in August 2023

  • Reviewed: November 6, 2023

    6.0
    Convenient for our needs
    • Leisure trip
    • Family with young children
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    It is quite tatty in places, probably needs an upgrade

    The bedding was beautiful and clean, the staff were lovely

    Stayed in November 2023

  • Reviewed: October 12, 2023

    7.0
    Comfortable stay.
    • Leisure trip
    • Travelers with friends
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast available.

    Good location.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    6.0
    Could do better
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough surfaces in bathroom or places to hang towels. Mattress was very uncomfortable, so unstable I nearly rolled out more than once as no support. Pillows had no substance, way too flat. 3 chairs all very hard, nothing comfortable to sit on - probably explains worn out mattress. Kettle didn't fit under tap so very awkward to fill. Saturday night karaoke sounded like it was in my room - soo loud.

    Nice to have a dressing table with a movable mirror .

    Stayed in September 2023

  • Reviewed: September 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Wasn't what I'd class at Deluxe. Bathroom was a bit dingy. Expensive considering it was just bed no breakfast. No wardrobe. Just a rail to hang clothes (no coat hangers provided). Could do with a mirror opposite the window. parking was sometimes an issue. Road outside quite noisy.

    Location on the front was good. Comfy bed. Chap looking after place was friendly and helpful.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Expecting more for the money!
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Although we had a refurbed room the furniture was the original tired pine units which detracted from out lovely new carpet and en-suite (minus a toilet roll holder and shelf in shower for shower gel, shampoo etc). There was no breakfast offered which we knew about but for the price I would expected at least a continental.

    Very friendly staff and a lovely view of the bay

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast. Lots of stairs.

    The location. Free parking.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    7.0
    Harry the bar man was a real genuine guy.
    • Leisure trip
    • Group
    • Double Room (No Sea View)
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking. We was fortunate to park outside the hotel with the help of the proprietor, otherwise it would have been an additional £17/day.

    There was no breakfast provided. The location was excellent for walking to all parts of The Mumbles.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good enjoyed it
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Parking, small number of free spaces available only.

    N/A

    Stayed in August 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room (No Sea View)
    • Stayed 3 nights

    Shower gel provided every day

    Room and location

    Stayed in August 2023

  • Reviewed: September 3, 2023

    7.0
    Suitable for purpose.
    • Leisure trip
    • Travelers with friends
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant

    In the town and on the sea front

    Stayed in September 2023

  • Reviewed: September 2, 2023

    6.0
    Ticked the box
    • Leisure trip
    • Group
    • Double Room (No Sea View)
    • Stayed 2 nights

    Would have been great if there was breakfast

    Clean room, convenient Friendly staff

    Stayed in August 2023

  • Reviewed: September 2, 2023

    7.0
    Convenient basic hotel on Mumbles promenade
    • Leisure trip
    • Family with young children
    • Double Room (No Sea View)
    • Stayed 3 nights
    • Submitted from a mobile device

    Lack of cupboard space in the rooms or useful shelf place for storing clothes etc. Whilst there is some free parking available on both sides of the townward side ,it is not at all clear when you arrive and is normally fully occupied until 5 pm or so.A small road plan on the hotel website would be a help.

    Very good location overlooking Swansea Bay and convenient for some good restaurants,pubs and easy walk to the small town centre area.Very welcoming in the form of Harry who was barman cum receptionist.Also,despite being on the promenade,the rooms were quiet.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    5.0
    Sleepless
    • Leisure trip
    • Group
    • Double Room (No Sea View)
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small, very nosy from people in the bar,when the toilets are flushed there's a banging noise from the pipes,lots of door banging mattresses was hard and uncomfortable didn't sleep well at all unfortunately

    Beach was across the road, cafes/restaurants short walk away ,room was cleaned every day fresh towels were provided

    Stayed in August 2023

  • Reviewed: August 27, 2023

    6.0
    Was ok , but no food at premises
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and tidy , bed was comfortable

    The website tells you there is parking, three spaces outside , I think this is false advertising.Also the website said breakfast and serve food which it does not so again should be took of what they say they do on the website again false advertising Regards Dean

    Stayed in July 2023

  • Reviewed: August 19, 2023

    6.0
    Cheap, clean but not luxurious.
    • Leisure trip
    • Solo traveler
    • Double Room (No Sea View)
    • Stayed 2 nights
    • Submitted from a mobile device

    Smoky entrance & reception area. TV near the ceiling. Shower drain blocked (although cleaning maid arranged for workman to improve it). Thin paper bath mat with Yeti footprints.

    Convenient for a visit to family and for Mumbles centre.

    Stayed in August 2023

Showing 1 - 25

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