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Reviews of The City Hotel 3 stars

Bridge Street, Dunfermline, KY12 8DA, United Kingdom

#36 of 48 hotels in Dunfermline

Guests' Choice

Review score

Based on 1402 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 24 March 2024

    8.0
    Perfectly acceptable and comfortable facilities offering good value for money
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could may be do with a bit of redecoration

    Very comfortable and clean.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Had a brilliant time, nothing was a bother.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect, staff were excellent, meals were fantastic.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Staff were friendly and found a solution to our problem with to noise from adjoining room, by moving us to an alternative room which was quiet.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower wasn't great, only overhead shower, no body height one - awkward when you don't want to wash your hair! Also showerhead had water coming out at strange angles. Some blocked holes maybe?

    Location, close to bus station

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    If we’d been on a lower floor it would have been a ‘10’!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was on the second floor and there was no lift (that I could see!) so a bit of a trek for a couple of 67 year olds!🥵

    Near to the venue we were attending, cheap parking nearby, staff were friendly and helpful and onsite restaurant was great!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Instructions on or if to use the phone

    The room was clean and tidy, with shower & toilet as a standard room

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    2nd stay at this hotel, staff very friendly, helpful. Hotel really cental for everything.
    • Leisure trip
    • Family with young children
    • Executive Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hopefull change pasta.....

    One dinner, pasta had to be returned as too greasy. Staff very apologetic and did not charge for this item. Only half dozen parking spaces with hotel but national car park next to hotel very cheap, less than £5 for overnite stay.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Good nights stay while attending the Alhambra Theatre a short walk away
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ideal location ,staff very helpful and pleasant

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Good hotel in great location.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was not that powerful.

    Comfortable rooms. Excellent staff. Good breakfast.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights

    Clean and comfortable room. Nice breakfast served.

    Stayed in January 2024

  • Reviewed: 1 March 2024

    7.0
    Room nicely refurbished and great help from staff
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of room service availability

    Really helpful night porter - best customer service

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    I really enjoyed my stay the room was lovely and the staff were very friendly and helpful.
    • Business trip
    • Couple
    • Super King Executive Room
    • Stayed 1 night
    • Submitted via mobile

    But noisy from 8 am

    Centra location, lovely big room, comfortable bed and friendly staff.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Would definitely book again and hope we got a different room.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room backed on to the kitchen so was very noisy from 6.30 am when the fans started up.

    Convenient and nicely decorated with friendly helpful staff.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Great place to stay in the heart of Dunfermline
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights

    Lift would have been helpful

    Location and excellent breakfast Friendly and welcoming staff Great restaurant - very good menu and great value Recommended!

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Meeting our first grandchild
    • Leisure trip
    • Couple
    • Super King Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    The scheduled Saturday night karaoke till midnight might not be everyone’s cup of tea. Our room was directly above the bar. The office blinds and small towels just didn’t finish off a quality room.

    Lovely big room, the only detractor were the blinds, they unfortunately didn’t keep out the light and gave the room more of a corporate feel rather than a relaxing room.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Great hotel, nice atmosphere and great value for money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service of the bar staff was slow and got my order wrong.

    Location, modern spacious room and central

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Quilts on beds are rather heavy and too warm for me personally.

    Staff very friendly and always helpful. Carried my luggage to my room as I had hurt my leg.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    It is a lovely hotel in a great location with good food and friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Head room in the attic bedroom

    Excellent breakfast. Location great for accessing all amenities. Lovely staff. Had a drink in the bar in the evening and there was a great atmosphere. It was a bonus being able to park at the hotel.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Enjoyed my stay. If I was staying longer than 1 night I wouldn’t want that bedroom again I wouldn’t
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom too warm

    I thought the fixtures and fittings were excellent

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Great location with good food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner. Carpet has a few stains. Had to duck to get round Apex ceiling to get into bed. Bathroom could have been cleaner and holes/rips in curtain.

    Great location. Good breakfast. Nice bar area.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Well the 1st room I got was in the attic,the bed was so uncomfortable,and the was plaster falling of the wall were the window was .

    The beds were comfortable it was spotless and the staff are lovely and friendly,I had to change rooms ,but it was sorted with no bother and they even brought my bag to the new room

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Very good stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was 4 out of 5

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Hotel was clean and tidy
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    No iron or hairdryer in the room. Room was small which made it very stuffy during the night although fan was available

    Good location

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Great value in the heart of Dunfermline
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    Great location in the centre of Dunfermline, close to all amenities. Has a lively bar in the hotel at weekends which had a friendly atmosphere. Breakfast was the usual fare and acceptably good. Staff overall were excellent.

    Stayed in December 2023

Showing 1 – 25

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