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Reviews of The Continental Hotel, Heathrow 4 stars

29-31 Lampton Road, Hounslow, Hounslow, TW3 1JA, United Kingdom

#7 of 11 hotels in Hounslow

Guests' Choice

Review score

Based on 74 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 17 August 2021

    8.0
    A good place stay for fast and easy access to London, Heathrow and local areas
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Nothing really, just picking, a weird toilet roll holder position but not exactly much to write home about now is it!

    The room felt quite upbeat with nice creature comforts and attention to detail with the bedding, sofa etc. A good location to Heathrow and London with the underground nearly just outside. I would imagine pre-covid the hotel bar and restaurant get quite busy and lively and looked a nice place to spend an evening with a choice of sports bar type tv's or quiet booth areas and good tables with window views to spend fun times with friends etc.

    Stayed in June 2021

  • Reviewed: 19 July 2021

    8.0
    Did exactly what I wanted, exactly where I needed it to for work. Fair value for all that.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Breakfast a bit underwhelming. The use of a croissant with fried egg, beans, mushrooms and tomato (undercooked) was bit odd. Vegetarian options not really up front and centre.

    Room was clean and modern. Bed was good. Great shower.

    Stayed in July 2021

  • Reviewed: 7 July 2021

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast, was cold, and the toast looked like bread no colour. And facilities in the room were basic. Told to call reception for tea facilities.

    Ease of where I was going

    Stayed in July 2021

  • Reviewed: 5 July 2021

    7.0
    pleasant stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    They did not had a dental kit and no robes

    the staff was very polite and nice. bed was very comfortable

    Stayed in July 2021

  • Reviewed: 27 June 2021

    7.0
    Was as expected
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    No room facilities for tea/coffee and not even a glass for water

    Breakfast was good

    Stayed in June 2021

  • Reviewed: 26 June 2021

    8.0
    Great facilities and excellent customer service from the very friendly staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The use of separate spa facilities for men and women

    Leisure facilities were great, including the swimming pool and spa facilities.

    Stayed in May 2021

  • Reviewed: 18 June 2021

    7.0
    It was nice
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I expected the room to be slightly bigger, I didn’t particularly like the location and the fact that I had to call and ask for things that should’ve already been in my room.

    I liked the room and the customer service. The staff were very friendly and helpful. The spa facilities were amazing, I loved the sauna and steam room. Overall very nice atmosphere.

    Stayed in June 2021

  • Reviewed: 17 June 2021

    8.0
    Would stay again
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    A few Parking spaces they have are expensive.

    Clean and AC was working. Friendly manager. Gym and swimming facilities. Close to centre and shops.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good good

    Stayed in June 2021

  • Reviewed: 7 June 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    no kettle , please make effort to have them available for guest's use

    Stayed in June 2021

  • Reviewed: 7 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a bug in my room The food quantity and quality was not worth the price

    The staff was very friendly and polite

    Stayed in June 2021

  • Reviewed: 30 May 2021

    7.0
    Overall a pleasant stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    That the coffee, tea, sugar and milk sachet's were in the room instead of having to call reception 3 times for them

    The bedroom was beautiful and bar staff very friendly

    Stayed in May 2021

  • Reviewed: 30 May 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room got very warm at night even with aircon. TV didn’t work. Very noisy at night from other guests

    Staff were really nice. Very welcoming and helpful.

    Stayed in May 2021

  • Reviewed: 29 May 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower cubicle needs ro be raised a bit overflowing on the tiles,not nice.

    The view from my room. No

    Stayed in May 2021

  • Reviewed: 26 May 2021

    8.0
    Comfortable, Safe & Pleasant.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The Continental Hotel with its high "Star" rating ought to pay attention to detail...the cutlery at breakfast is not what one expects for a Hotel with a high regard for its standing. You [Continental] need to seriously invest in quality items.

    All Staffs were polite, courteous & exceptionally helpful at The Continental Hotel. You must remember that for most Hoteliers, the pandemic has been very complex to emerge from. Whilst precautions were in place e.g. SD, Face Coverings, etc. one must not forget that life must go on. Room facilities ought to have been in place without requesting for kettles, towels, etc. Staying at The Continental was perfect for attending the Rugby Cup Finals [European Challenge & Heineken Cup Finals]. It was close to Hounslow Central Train Station, just a short walk with a good connecting Bus Service [H20] to Twickenham Stadium.

    Stayed in May 2021

  • Reviewed: 23 May 2021

    8.0
    Very good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I stayed in was warm, comfy and very clean, however there are many scuff marks which could do with some attention. No tea or coffee facilities which was a shame. This did not detract from anything positive about my stay.

    Functional and comfy. Couldn’t really use the gym facilities due to Covid rules of people in spaces, but from what I could see it all looked good. The staff are incredibly helpful and friendly, don’t worry about parking, you will get a space! We were also working late in the area and couldn’t tell you how grateful we were when sat in the bar, food menus were presented at 22:30! Not sure the kitchen was actually open at the time as I do believe kitchen staff were homeward bound, but Chef mad sure we didn’t go to bed hungry and the food is great here! Lovely hotel with good Asian food on offer. Thank you for being so flexible, inviting and accommodating!!

    Stayed in May 2021

  • Reviewed: 23 May 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet flush broken. Cleanliness of down stairs toilet. Nothing like a full English breakfast that was offered.

    Helpfull staff. Clean room

    Stayed in May 2021

  • Reviewed: 8 May 2021

    7.0
    Good stay
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough wardrobe space for clothing. Not enough coat hangers. Was not enough ceiling light.

    Swimming Pool and Gym. Shower in my room.

    Stayed in May 2021

  • Reviewed: 19 August 2021

    2.0
    Our stay started off great however despite coronavirus restrictions being over, we were still given a grab and go breakf
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff not knowing any English, the staff not being helpfully

    Stayed in July 2021

  • Reviewed: 6 August 2021

    4.0
    My stay was ok but it is not a 4 star hotel! It is between 2 and 3.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I left my jacket and they said there was none.... So house keeping is not reliable in my opinion

    Location was ok. Close to underground and some nice restaurants around

    Stayed in June 2021

  • Reviewed: 3 August 2021

    10
    Beautiful place
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good

    Stayed in June 2021

  • Reviewed: 14 July 2021

    9.0
    Welcoming and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were so friendly and welcoming and couldn’t do enough for us throughout the stay, particularly the staff on reception and Mr Sheikh. The hotel facilities were very good and the place was clean and very close to the underground station.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    1.0
    Not 4 stars at all
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom shower head was broken and leaking, shower glass was broken, booked a superior king room to get a normal room with 2 single beds attached to each other. Tv was not working and in the morning couldn’t call room service because the telephone wasn’t working haha the hotel is a joke AVOIDDDDD!!!

    Stayed in July 2021

  • Reviewed: 11 July 2021

    10
    Lovey stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t fault anything, very kind staff especially Sheikh and Glen!

    Stayed in July 2021

Showing 1 – 25

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