19 High Street, Hailsham, BN27 1AL, United Kingdom
#7 of 9 hotels in Hailsham
Guests' ChoiceBased on 915 hotel reviews
7.3Cleanliness
7.9
Comfort
7.8
Location
8.3
Facilities
7.4
Staff
8.5
Value for money
7.7
Free Wifi
7.9
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End of dialog contentReviewed: September 9, 2025
Alan
United KingdomGenerally room looking tired and in need of refurbishment Rust evident in shower room and new bedding needed.
Location
Stayed in September 2025
Reviewed: September 7, 2025
Paul
United KingdomSimple and clean room
Stayed in August 2025
Reviewed: September 2, 2025
Robyn
IrelandOur room was very warm. It came with a fan but it wasn't ideal having to have it on at night - I would advise bringing earplugs for the fan. Although others stayed in a different room and didn't say it was warm but agreed ours was. Some of the other staff weren't overall friendly. The bed could do with a mattress topper. My partner thought it was fine though so maybe it was just me.
Location & not bad value considering we got breakfast too. Accommodated us with a late check out. The male host was friendly & helpful. It was clean & tidy. The room was surprisingly quiet considering being above a pub.
Stayed in August 2025
Reviewed: September 1, 2025
Maureen
United KingdomAll seemed a bit tired need of make over bedroom was spacious but definitely needs a re model Bathroom old fashioned . Stained stool one bedside lamp little things but make a difference
The staff very friendly and professional
Stayed in August 2025
Reviewed: August 29, 2025
Lisa
United KingdomWardrobe space
Staff and the little village and free parking Plus bed very comfy
Stayed in August 2025
Reviewed: August 29, 2025
Andy
United KingdomLimited parking as spaces used by public customers
Helpful staff Excellent breakfast value
Stayed in August 2025
Reviewed: August 28, 2025
Andrew
United KingdomThe decor is a bit dated and could do with a spruce up. The breakfast was good but loses points for the precooked then microwaved sausage and bacon.
Almost everything. Would definitely stay here again.
Stayed in August 2025
Reviewed: August 26, 2025
Glenn001
United KingdomOn arrival there was nowhere to park (this is a busy, town cntre pub advertised as having limited parking) - the four allocated parking spaces at the rear were all in use. I am a disabled driver and in front of the Crown were four or five 'disabled bays, all were occupied but only one car using the disbled bay displayed a Blue Badge. I had to unload and then park on-street, several hundred yards away and walk back. Sunday morning I tried to move the car closer but the disabled bays were occupied by taxis but the drivers refused to move and became agressive towards us. They were still their after breakfst (with their engines running). On arrival I tried to change the booking from room only to bed & breakfast as this appeared to be a lower rate but the staff were not able to do this, we had to pay the higher room only + additional brakfast rate. The room had twin beds but the matresses on both beds were different - mine was a sprung matress but the other was quite thin. The pillows were lumpy too. They did not serve an evening meal on Sunday, the kitchen closed at lunch time, we had to find somewhere else. At £10.95 each the breakfst was expensive. I tried to contact the hotel to book an evening meal using their online contact from as the phone was via a call centre but got no reply. The staff told me this was because the owner was at his daughter's wedding.
The room was large on the ground floor with good access. We ate at the Crown although this was not part of the package we booked the evening meal on Saturday was very good and the prices reasonable. We aslo had breakfast there on two mornings but it was a good breakfst with a range of choices.
Stayed in August 2025
Reviewed: August 25, 2025
Milner
United KingdomInsufficient parking
Breakfast was good value.
Stayed in August 2025
Reviewed: August 22, 2025
Rachel
United KingdomA bit noisy but it wasn’t a problem for us.
Ideally located, large room, helpful staff & nice breakfast.
Stayed in July 2025
Reviewed: August 22, 2025
Ken
United KingdomChoice for breakfast
Breakfast okay. Staff very helpful and friendly
Stayed in August 2025
Reviewed: August 21, 2025
Jon
United KingdomNothing, the location, local facilities, and area suited our purposes very well.
Helpful staff and relaxed atmosphere. Good selection on the restaurant menu, and very fair prices.
Stayed in August 2025
Reviewed: August 18, 2025
Margaret
United KingdomOnly the door banging as stated above.
I booked for a room and breakfast as last year. My only complaint this time was that my room 7 although very convenient for the back exit/entrance, late night returning guests or very early leavers, obviously have to use the (internal fire doors) and they bang really loudly. Probably not much can be done about this but I really was aware this year re noise whereas last year I was in a different room.
Stayed in August 2025
Reviewed: August 11, 2025
Lisa
United KingdomThe bed was rock hard and thin mattress. The shower trays need resealing to rid the black mould and the room lacked colour, seemed a bit dull. £130 per night was very overpriced for the quality of the room. It’s more an £80 room.
Location
Stayed in August 2025
Reviewed: August 11, 2025
Elizabeth
United KingdomGreat location
Stayed in August 2025
Reviewed: August 11, 2025
Dorinda
United KingdomChanging the fruit daily.. . No filter coffee available first morning.
Limited fresh fruit. Not renewed during our stay. Cooked breakfast was good freshly prepared.
Stayed in August 2025
Reviewed: August 7, 2025
Zoe
United KingdomThat we came back to pub at 10pm on a Friday night to be told even as guests we couldn’t enjoy a night cap in the bar. As they were closed. As guests I would have expected better.
I loved the location. So close to bars and restaurants and shops.
Stayed in August 2025
Reviewed: August 6, 2025
John
United KingdomOne of the rooms was by the entrance to breakfast so was a little noisy in the morning (Room 7)
The rooms were comfortable and clean
Stayed in August 2025
Reviewed: July 28, 2025
Katharine
United KingdomA certain item that was expected to be placed in the room was not readily available.
The location of the Inn and the variety of food is good.
Stayed in July 2025
Reviewed: July 25, 2025
Steven
United KingdomWas in a nice location and the staff where friendly and room was a nice size and clean
Stayed in July 2025
Reviewed: July 24, 2025
Roger
United KingdomWhen we arrived there were some youngsters drinking at the bar using foul and abusive language which didn’t give a good first impression.
Very convenient for our trip to the tennis in Eastbourne.
Stayed in June 2025
Reviewed: July 21, 2025
Steven
United KingdomJust constructive feedback is that the rooms could do with a little tlc (ie new beds and aircon in rooms
Staff was very good and went to the extra mile to help, location was good
Stayed in July 2025
Reviewed: July 20, 2025
Jim
United KingdomThe gutter outside Rm 12 is broken so quite a gushing of water coming down the building + bed a bit soft for my liking. Prefer breakfast without a TV on.
All fine - nice and clean
Stayed in July 2025
Reviewed: July 18, 2025
Fiona
United KingdomA little tired
Convenient location
Stayed in July 2025
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