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Reviews of The Cross Keys Sherborne

88 Cheap Street, Sherborne, DT9 3BJ, United Kingdom

#3 of 8 hotels in Sherborne

Guests' Choice

Review Score

Based on 480 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    8.8

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Showing 226 - 250

  • Reviewed: March 26, 2023

    8.0
    Though staying at Cross Keys for sad occasion, we were well looked after. We plan to return.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Being able to park on site would have made for an easier stay. We are elderly, carrying formal clothes for the funeral, was difficult, though Mo ( I think name of owner) & Kirsty gave valuable help. Town car park was short walk away, with reasonable charges.

    We were there for a family funeral. Cross Keys was ideally situated in the town, but we would have preferred a car park on site. Though appreciate the difficulty because of its central location. We were well looked after by caring staff. Room was comfortable and quiet, even though overlooking the Square. We enjoyed the activity from the Saturday market in the square.

    Stayed in March 2023

  • Reviewed: March 25, 2023

    9.0
    Very pleasant staff, excellent food, comfoprtable room, central position
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The shower over the bath needed attention

    Spoacioius, clean, private, good views

    Stayed in March 2023

  • Reviewed: March 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, all spot-on.

    Stayed in March 2023

  • Reviewed: March 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Unfortunately we stayed on a Sunday and the kitchen was closed in the evening. But Silver lining - we ate at the Tamburino around the corner which we recommend. On a Sunday one can park outside on the street till 9.30 on Monday morning, but otherwise parking is on one several lots around the town.

    The room was like a suite overlooking the ancient market square. Very comfortable and warm. Breakfast was excellent, good quality ingredients, lots of choice, friendly staff.

    Stayed in March 2023

  • Reviewed: March 10, 2023

    9.0
    one nighter on Sherborne whisky attending to family business. staff clinically polite-good food and incredibly comfy roo
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    spotlessly clean- well renovated

    Stayed in March 2023

  • Reviewed: March 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing about pub/rooms - sadly no parking facilities but this is due to location and completely out of owners control .

    Beautiful pub sat in the centre of town - the bar area and restaurant was warm and inviting - we stayed in the top floor deluxe king room and it was tastefully decorated with warm but contemporary feel. As access to floor had lockable door it feels like you have your own luxury suite. Ned was extreme comfortable and Bathroom was immaculate

    Stayed in March 2023

  • Reviewed: February 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The shower over the bath was difficult to operate, with temperature adjustment.

    The Cross Keys, is a little gem, really enjoyed our stay. The staff were great, friendly, very helpful, relaxed and made you feel very welcome. We would not hesitate to go back and stay and explore the area further.

    Stayed in February 2023

  • Reviewed: February 20, 2023

    9.0
    Overall a good stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had one breakfast there and it was a bit expensive but good food. The church bells start at 6am every quarter hour during the working week if you are a light sleeper.

    A comfortable well placed hotel. The Saturday rate was a tad expensive but the Sunday rate brought the overall rate down.

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    Really nice.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brandy not served in a tumbler with ice in it. Brandy should be served in a warm glass.

    I liked it , hubby not so keen. Bacon bap was not a bap but a cibiata. Toast sour dough really hard on the teeth.

    Stayed in February 2023

  • Reviewed: February 15, 2023

    9.0
    Good pub hotel in central location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner could be finer.

    Great service and well equipped room. Good central location. Breakfast was awesome.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    when i did the booking there was no mention of the pub itself closing at four o clock , i did receive a email 6 days later telling me about the parking, then another e mail telling me again about the parking and at the end was mention of the pub closing at four o clock which i missed because i thought it was about the parking again. there needs a mention before you pay about the early closing so you can make a desision about staying

    the breakfast and accomodation were fantistic

    Stayed in February 2023

  • Reviewed: February 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brilliant helpful staff, really friendly owner, lovely food

    Stayed in February 2023

  • Reviewed: February 12, 2023

    8.0
    A great town and lovely accommodation, highly recommend
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    See above

    Sherborne is a lovely town with quite a few independent shops to look in. As well as a couple of chain coffee shops there are also several lovely independent ones to choose. The Cross Keys has been partially updated. Our room was lovely, spotlessly clean, fresh towels on our second morning and the bed made up and room hoovered. These are things that are normally overlooked when staying for more than one night. There is an Alexa in the room, a phone charger, large TV, fridge with a jug of water and fresh milk, lots of different teas and coffee to choose from. The bedroom is beautifully decorated and overlooked the market which arrived at around 7am on a Saturday morning. You can hear noise from other rooms but it's an old building and to be expected. Bed was really comfortable. We had breakfast which was included in the price which was really nice. We paid separately for dinner on one night which again was very nice. Lots of locals were in the pub, eating in the evening and meeting friends for coffee and dog walking in the mornings. I would recommend staying here and would choose to stay here again if we ever visit sherborne again. We parked in Sainsbury's car park which cost £4.60 for 2 nights and is a short walk to the pub.

    Stayed in February 2023

  • Reviewed: February 8, 2023

    10
    Charming rooms in a prime location
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    Fantastic location overlooking the charming town centre. Despite it's central location, it was very quiet. Lovely clean, well appointed room with a welcome selection of snacks and drinks. A friendly welcome from the housekeeper :)

    Stayed in February 2023

  • Reviewed: February 5, 2023

    9.0
    Comfortable and stylish
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, sizeable room and modern bathroom. Everything you could want.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Excellent town centre location. Very friendly and helpful staff. Excellent braekfast

    Stayed in February 2023

  • Reviewed: February 2, 2023

    10
    A lovely weekend. The Cross Keys was very comfortable and the staff were lovely.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    All Excellent

    Stayed in January 2023

  • Reviewed: February 1, 2023

    10
    Only one night, very comfortable and relaxed. Would stay again when in the area.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot breakfast satisfactory, disappointing for people who did not want hot breakfast. Room very quiet, great bathroom and friendly staff.

    Stayed in January 2023

  • Reviewed: January 27, 2023

    10
    Perfect stay in Sherborne, a very comfortable bedroom, wonderful staff, delicious breakfast.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing!

    Great location, lovely setting, friendly atmosphere.

    Stayed in January 2023

  • Reviewed: January 25, 2023

    10
    Lovely place in central location with modern facilities
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was perfect for me!

    Gorgeous room. Wireless charging pad, fresh milk in the fridge, great!

    Stayed in December 2022

  • Reviewed: January 13, 2023

    9.0
    Comfort with a great atmosphere
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and polite staff, very comfortable bed and well appointed, high quality rooms with attention to detail. Exceptional bar and breakfast. Will definitely stay again.

    Stayed in January 2023

  • Reviewed: January 6, 2023

    10
    Loverly pub with rooms
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loverly pub with rooms in thd heart of Sherbourne

    Stayed in January 2023

  • Reviewed: January 4, 2023

    10
    Exceptional
    • Travelers with friends
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was absolutely nothing!

    So very welcoming. Sadly we were attending a relative's funeral, the staff were so considerate, we had loft rooms which were outstanding, so much attention to detail + lots of little extra thoughtful touches! We felt so relaxed + so comfortable!

    Stayed in January 2023

  • Reviewed: December 19, 2022

    10
    warm, clean, cosy and friendly environment, all around lovely. food was superb.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    we should have stayed longer!

    the staff are so friendly and accommodating, it’s warm, clean and cosy. special thanks must go to Birgit for her recommendation.

    Stayed in December 2022

Showing 226 - 250

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