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  5. Reviews of Esplanade Hotel

Reviews of Esplanade Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Fistral Beach, Newquay, TR7 1PS, United Kingdom

#17 of 43 hotels in Newquay

Guests' Choice

Review Score

Based on 2472 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 25, 2025

    7.0
    I think overall it’s fine but not above and beyond expectations.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location and beautiful views.

    Stayed in September 2025

  • Reviewed: September 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't include breakfast in our stay as we felt it was quite expensive

    Great location, good use of facilities and a very comfortable stay.

    Stayed in September 2025

  • Reviewed: September 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great facilities with a decent sized room

    Stayed in July 2025

  • Reviewed: September 21, 2025

    9.0
    Brillant hotel
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff in the breakfast restaurant didn't seem that attentive. They were not ready at the time it was suppose to be open. Other than that was brillant hotel. That is the only part which let the hotel down.

    Facilities was amazing! Couldn't fault it. Room was very very clean. Attention to detail was brillant. Family room with all sizes of our children dressing gowns ready for them to wear. Even providing kid shampoo and body wash. Location was brillant right on fistal beach. All the hotel was really clean. Didn't use to restaurant so can't comment too much on food in the evening. Breakfast was great and had all you could ask for. Family room is massive! Plenty of space for 4 kids atleast.

    Stayed in September 2025

  • Reviewed: September 21, 2025

    8.0
    3 night couples stay
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children) with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The TV was set up in front of the sea view, which didn't make sense. Parking was a bit confusing. In my head, for the family room, I was expecting a bath but it was just a shower (not the end of the world). There was a lot of dust on the head board where the lights ran across.

    We very much enjoyed our stay here. They were accommodating with our late arrival, offered us free drinks as an anniversary gift and staff were super friendly and helpful.

    Stayed in September 2025

  • Reviewed: September 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Service at restaurant

    The view

    Stayed in September 2025

  • Reviewed: September 16, 2025

    9.0
    Good experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very very slow lift and no obvious signage for stairs Expensive breakfast-£25 per person?!!

    Good hotel Nice room Great location 👌 Nice cocktail bar

    Stayed in August 2025

  • Reviewed: September 15, 2025

    7.0
    Overall lovely stay, small improvements could make it a very special.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Some staff unfriendly - lack of smile, manners and inititaive (restaurant). Some towels marked.

    Location Spacious rooms and environment Wonderful views. Relaxing Pool and Sauna facilities Younger staff personnel - very friendly and helpful

    Stayed in September 2025

  • Reviewed: September 13, 2025

    8.0
    All in all, it was enjoyable, but definitely could do with a better menu choice.
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Didnt like the tv, although flat screen, wasn't the best. Quite small for size of room. When tv was turned on, there was a line down through the screen with a dark patch at the top of picture. Could definitely do with more variety on the menu in the hotel, as choice of eateries in the area are very limited.

    Room size. View from bedroom was lovely. Bed very comfortable. Staff very friendly and helpful. Good task lighting in the bedroom. Loved watching the surfers and the waves

    Stayed in September 2025

  • Reviewed: September 9, 2025

    9.0
    Amazing location and staff were very lovely
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    I could never get a car parking space out side the hotel car park however I was able to get one on the road which is free. That area got really busy with surfers.

    Good location and had lots of facilities available like the jacuzzi. Breakfast selection was good. Also town was a 15 min walk from the hotel

    Stayed in September 2025

  • Reviewed: September 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 4 nights

    The hotel lacks parking facilities

    Superb views overlooking Fistral beach. Very pleasant staff and good facilities offered. Breakfast was faultless and restaurant meals were good with very good service.

    Stayed in September 2025

  • Reviewed: September 8, 2025

    9.0
    We’ll be part as perfect location and for our family regardless of lack of staff engagement
    • Leisure trip
    • Family with young children
    • Family Room with Sofa Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    The only real downfall about the property was the staff members. There always seemed to be lots of staff milling about but no one overly engaging or covering all areas. We often found we were having to get attention or wait 15-20 minutes for a drink at the bar yet several members of staff in sight having their own chit chat or our plates being left obviously empty without being cleared while they stood behind the bar, right next to our table, talking about the nights out, uni experience or recreational hobbies or on their phones.

    We loved the location, the facilities and how welcoming it was for children as this is a massive anxiety for us looking to stay anywhere and exceeded our expectations.

    Stayed in September 2025

  • Reviewed: September 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect weekend getaway to celebrate my wife's birthday. Esplanade made it more magical, thank you x

    Stayed in September 2025

  • Reviewed: September 7, 2025

    9.0
    Great hotel in a wonderful location overlooking Fistral Beach
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children) with Sea View
    • Stayed 3 nights

    If it had a gym it would be perfect.

    Excellent view from a great location. The cinema was a great and we loved trying pickleball.

    Stayed in September 2025

  • Reviewed: September 5, 2025

    7.0
    On the whole, a pleasant stay, thank you.
    • Leisure trip
    • Family with young children
    • Family Room with Sofa Bed (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    Mini fridge in the room - not fit for purpose as it didn’t keep drinks cold and our toddler’s milk curdled. Bedrooms - functional on the whole, but need some TLC to smarten up to a 4 star standard. Wonky fittings and fixtures, poorly filled holes in walls, old carpets, uncomfortable beds and cheap feeling bed linens. Bed - uncomfortable, hurt our backs and didn’t sleep well. Hot drinks machine in the restaurant - very temperamental and not always working. Breakfast - not worth the cost (£25 for adults) if not included in your stay package. Drinks from the bar - £4 for a diet cola on tap, expensive. We didn’t bother having anything else after this.

    Reception staff - helpful, welcoming and friendly. Location - nicely positioned at the top end of Fistral Beach (but note it’s a fairly decent walk into town). Gorgeous view from the front of the hotel. Parking - we had no troubles during our stay in the first week of September, but at peak times, it might be more difficult as there are only a handful of spaces at the hotel. Otherwise, it’s first come first serve on street parking. Swimming pool - a nice to have facility open 8am to 9pm daily, also with a hot tub and sauna. Onsite mini cinema - several showings of family films which we really enjoyed with our toddler. Soft play and games area - located next to the restaurant so parents can have a drink or bite to eat and keep an eye on little ones whilst they play. Housekeeping - the rooms and hotel as a whole was kept clean at all times. In room hospitality tray - well stocked with some tasty shortbread biscuits and hot chocolate and marshmallows for children. Outdoors play area - good fun for children with a lovely view of the sea.

    Stayed in September 2025

  • Reviewed: September 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Parking was tight but manageable

    Close to beach and handy to some local restaurants. Breakfast was great

    Stayed in September 2025

  • Reviewed: September 1, 2025

    8.0
    Lovely family break, not perfect hotel but very good, especially for young children
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was a nightmare. We parked at the hotel - it said ‘reserved’ assuming for guests. We were wrong, we had to pre book parking, therefore needed to move the car and with 3 and 5 yr old this was far from ideal. Whilst the room was spacious the bathroom was poor - cold tap took a good few minutes to run cold, there was very little shower pressure. Could do with an upgrade.

    Brilliant location, right on the sea front! Room was huge for family of 4. Lovely indoor and outdoor play areas for the kids. Really good breakfast!!

    Stayed in August 2025

  • Reviewed: August 31, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was near a noisy air conditioning unit and view wasn't the best. For size of hotel no guaranteed parking space. Pool was a bit cold until climatized to water.

    Nice staff. Good breakfast. Pool. Cinema.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    7.0
    Overall lovely stay.
    • Business trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We don’t like that we had to pay an additional £65 for the dog when we had booked it because it was a dog friendly hotel. Slow service on reception and for a £365 stay for one night the bar wasn’t clean and the reception weren’t overly helpful or friendly.

    The view and the food.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Very enjoyable and relaxing
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no service in the lobby to order food or a drink

    Location and friendly staff

    Stayed in August 2025

  • Reviewed: August 30, 2025

    9.0
    Loved every bit!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Only very minor things: - you need to reserve parking, there was no information about this on the booking.com website. Roadside parking is incredibly limited and tricky to find a spot. Advanced notice of this would be much better for the hotel guests. - more vegan & veggie options. Particularly for my children with additional diary allergies. Only vegan kids option was tomato pasta. Perhaps a plant based burger or vegan pizza? And some plant based butter portions with the breakfast. I could only eat one thing from the main dinner menu too, we would have eaten a second night if there was more variety.

    Absolutely brilliant holiday. Staff were super friendly and exceptional service. Room was lovely, clean and relaxing. Went for my partners 40th and he was very looked after. Kids loved all the activities and facilities.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very noisy and it was hard to sleep due to a lot of noise from the room above. Even them walking around created all sorts of creaks and noises.

    Location, staff and facilities like pool, cinema, kids area etc were excellent.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was Ok.

    Not to spacious though but otherwise ok.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 3 Children)
    • Stayed 6 nights
    • Submitted from a mobile device

    Malfunctioning room lock and they messed the bill up

    Good food and friendly staff

    Stayed in July 2025

Showing 1 - 25

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