8-10 Queensberry Place, Kensington and Chelsea, London, SW7 2EA, United Kingdom
#240 of 1,010 hotels in London
Guests' ChoiceBased on 3080 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Richard
United KingdomBasin plug in the bathroom got stuck
Comfortable, convenient location, excellent breakfast
Stayed in April 2024
Reviewed: April 24, 2024
Katha
United KingdomNo hot breakfast, only Continental on offer.
The size of the room, and of course the jacuzzi!
Stayed in April 2024
Reviewed: April 24, 2024
Jordan
FranceNice location right next to a very nice and clean casino with a super restaurant plus the hotel is very pretty.
Stayed in March 2024
Reviewed: April 23, 2024
Ay-me-em
United KingdomNo fridge in room, some smelly condensation mold on the walls due to the hot tub- dehumidifier was noisy. Pillows not very comfortable as too soft.
Staff very kind and personable, excellent cocktails good value at happy hour, lovely experience. Decorated in a fun way and quiet at night.
Stayed in April 2024
Reviewed: April 21, 2024
Tony
United KingdomThe size of our room.
Good location for the reason we were there.
Stayed in March 2024
Reviewed: April 18, 2024
Deb
AustraliaThe narrowness of the room. Kept knocking my leg on the wooden corner of the bed.
The staff were very helpful and welcoming. I loved the quirkiness of the decor and the free snacks!
Stayed in April 2024
Reviewed: April 16, 2024
Steve
United KingdomAll was fine
Great location lovely rooms
Stayed in March 2024
Reviewed: April 15, 2024
Esin
TurkeyThe rooms are a bit small. I stayed in a room facing the back facade. Since there was construction there, it was a bit noisy.
The bed was quite comfortable. The bathroom was quite modern and nice. The location is also quite nice. Close to the metro.
Stayed in April 2024
Reviewed: April 14, 2024
Caroline
United KingdomBreakfast area setup could have been a little better but to be fair not many options as not a large space.
Location - 10 min walk from tube and about 15 mins from Albert Hall. Friendly staff.
Stayed in April 2024
Reviewed: April 13, 2024
David
United KingdomAt breakfast the prepared fruit ran out and wasn't replaced. It should have been easier to get a nice coffee. We ended up not asking, because we could see that the staff couldn't keep up with requests.
The staff were all lovely! The location was great! Loved the decor, so cool! Very comfortable room. Great cocktails in the bar.
Stayed in March 2024
Reviewed: April 13, 2024
Jo
United KingdomThe Art and how it was different with design and very clean and staff very helpful and friendly
Stayed in April 2024
Reviewed: April 12, 2024
Natalie
United KingdomA little cheap feeling throughout, which doesn’t match price. That’s about it in terms of opportunities.
Great location. Nice hotel, a little on the quirky side. Staff were lovely & welcome. Would recommend for the great location.
Stayed in April 2024
Reviewed: April 12, 2024
Nicola
United KingdomThe balcony not the views of Kensington that were promised we overlooked a busy noisy building site. No prior notice given and certainly wouldn’t of paid the extra to have it Room cleanliness:: Would have been given 10/10 were it not for the two toenails and the part packet of smokers filters that when I pulled the duvet back appeared on the floor The rest of the room and indeed the hotel was faultless
We loved the decor and the whole design of the place. I took several photos to show people. The staff were all very friendly and attentive couldn’t ask for more. The two for one cocktails were amazing and definite must and the breakfast was lovely high marks for this
Stayed in April 2024
Reviewed: April 12, 2024
John
United KingdomN/a
Location across road from Natural History Museum and local amenities. Lovely room with balcony. Quirky decor. Reasonably priced drinks. Great, helpful staff
Stayed in April 2024
Reviewed: April 12, 2024
Craig
AustraliaExcellent location , great facilities, wonderful staff
Stayed in April 2024
Reviewed: April 12, 2024
Ian
United KingdomSlightly cramped eating area so if it was busy I could see it being an issue.
Great location for the Albert Hall and the museums, friendly staff good breakfast.
Stayed in April 2024
Reviewed: April 9, 2024
Sarah
United KingdomN/A
Location, quirky decor, warm rooms. Friendly, helpful staff.
Stayed in March 2024
Reviewed: April 8, 2024
Hilary
United KingdomRoom was quite hot & v near lift
Helpful staff
Stayed in April 2024
Reviewed: April 7, 2024
Rob
United KingdomOnly pizza in eve, but when we stayed no cheese! Therefore no pizzas.. had to go to Burger King
Good location good rooms
Stayed in April 2024
Reviewed: April 6, 2024
Suzanne
United KingdomN/a
Lovely traditional building but with luxury mod coms and great quirky decor
Stayed in April 2024
Reviewed: April 4, 2024
Anna
United KingdomThe room was small and a bit cold
Charming and quirky
Stayed in April 2024
Reviewed: April 4, 2024
Jason
United KingdomThe room didn't meet the expectations set by the photos online. It felt small and stuffy, even despite its lovely high ceiling and balcony. But it was clean and quiet and well located - great for a midweek work stay!
The shower was amazing!
Stayed in April 2024
Reviewed: April 1, 2024
Kate
United KingdomDecorate
Stayed in March 2024
Reviewed: March 28, 2024
Lindsay
AustraliaNil
We chose this hotel for the convenience to Royal College of Music, Science Museum and Royal Albert Hall. Close to South Kensington underground, Piccadilly, Circle and District lines. Rooms, although small, were very comfortable, bathroom had good lighting and hotel was very quiet. Continental breakfast was exceptional, the variety the best for a continental offer. Staff were very pleasant and cheerful and ready to assist.
Stayed in March 2024
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