25 High Street, Ledbury., Ledbury, HR8 1DS, United Kingdom
#14 of 29 hotels in Ledbury
Guests' ChoiceBased on 982 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.4
Free Wifi
7.5
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End of dialog contentReviewed: September 27, 2024
Joyce
United StatesThe access to parking is VERY tight...we only used it once because it was too stressful to think of going back through the tiny opening. That said, it's nice that they offer it. And there is public parking right next door that is very reasonably priced.
The room was lovely and well furnished. There was room to spread out. The breakfast was excellent. All staff we dealt with were very friendly and helpful.
Stayed in August 2024
Reviewed: September 26, 2024
Lloyd
United KingdomDidn't use evening restaurant as a little expensive
Old style opulence, lovely decor, massive beds, High quality toiletries provided, Large TV, Quality radio alarm Nespreso machine and choice of teas and bottled water provided every day. Breakfasts very good choice and well cooked Everything you could need.
Stayed in September 2024
Reviewed: September 25, 2024
Yvonne
United KingdomNothing I didn’t like
Our room was very stylish, comfortable and large. The meal in the restaurant was amazing and freshly cooked. Breakfast was also freshly cooked and very large portions. Staff were really friendly and helpful. Thank you
Stayed in September 2024
Reviewed: September 24, 2024
Tatli
United KingdomN/a
Great service and staff
Stayed in September 2024
Reviewed: September 23, 2024
Emily
United KingdomThe bathroom could do with a refurb it’s a bit dated. Also we got very hot at night, even in mid September with the windows open. A fan in the room would have been appreciated.
We stayed in Eve’s cottage which is just across the courtyard - the space was clean and so so cosy! We also enjoyed a delicious meal in the restaurant on Friday night. The hotel is exactly what a pub should feel like - highly recommended for a weekend getaway!
Stayed in September 2024
Reviewed: September 22, 2024
Joseph
United KingdomWe had a fabulous stay in this beautifully modernised but truly iconic and historical hotel. I stayed here with my elderly mother who has some mobility issues but the staff were so helpful and nothing was too much trouble-so everything was made very easy for us and we felt very much at home 😃 We had afternoon tea on the day we arrived which we loved. Overall we had a wonderful time at the Feathers and would fully recommend this hotel to others 😃
Stayed in September 2024
Reviewed: September 9, 2024
Faye
United KingdomBreakfast was poor overall. Full English - Anaemic sausage and cold items on the plate. The bacon was lovely. Heard another lady tell the waitress that hers was cold also. No one came to check so we couldn’t mention it.
The public areas of the building were decorated very well. All spotlessly clean and super relaxing. The bedroom was absolutely gorgeous. Loved every bit of the bedroom. Classical music playing on the radio to welcome us. Pillow spray - Lavender & Chamomile was a delightful touch. The bed was very comfortable. Everything spotlessly clean and decorated very tastefully and recently. Lovely pictures on the walls of the surrounding area. The room has the most sumptuous heavy curtains that were perfect. We were impressed with books, a radio, and even games to play within the room. The bathroom was also high end and beautifully thought out. Marvelous mirror that was lit and adjustable to suit. Very hospitable staff in bar and checkout.
Stayed in September 2024
Reviewed: September 6, 2024
Ian
United KingdomThe care taken with the decor in my room. The atmosphere in the lounge area. The quality of the food. All the staff.
Stayed in September 2024
Reviewed: September 5, 2024
Alan
United KingdomNothing to add
We were on the top floor in the old part of building - bonus. The room was lovely, lots of character has expected, and nice decor, beds very comfortable
Stayed in September 2024
Reviewed: August 31, 2024
Linda
United KingdomCentral hotel which is full of character. We booked a deluxe room and were very pleased with it. Towels and soft furnishings were of good quality, as were fixtures and fittings. Housekeeping was very good. Staff are efficient, smiley and friendly. Food, at both dinner and breakfast was very good, well-cooked and nicely presented. Alcohol was reasonably priced.
Stayed in August 2024
Reviewed: August 24, 2024
Steve
United KingdomBed a bit soft for me
Great atmosphere, excellent public spaces and restaurant.
Stayed in August 2024
Reviewed: August 23, 2024
Eleanor
United KingdomA bit hot at night.
Thoughtfully kitted out room, beautifully decorated, coffee machine, comfortable bed.
Stayed in August 2024
Reviewed: August 22, 2024
Isabel
United KingdomRoom was very hot
Stayed in August 2024
Reviewed: August 21, 2024
Martyn
United KingdomEntrance to car park very narrow
Great location and very well presented
Stayed in August 2024
Reviewed: August 19, 2024
Karen
United KingdomWe were on the second floor. The room was quite hot. We had to have the window open so unfortunately had noise from the street all night. It's only a minor thing, and compensated by being a beautiful old hotel.
Comfortable room. Beautiful old building.
Stayed in August 2024
Reviewed: August 17, 2024
Sara
United KingdomCar parking was an issue understandable though
Really clean and comfortable, Pleasant staff with good directions I was travelling with my daughter and felt safe the whole time.
Stayed in July 2024
Reviewed: August 16, 2024
John
United KingdomNot able to open the windows in my room. It was a very warm evening.
Full of character and superb location.
Stayed in August 2024
Reviewed: August 16, 2024
Sian
United KingdomThis hotel is amazing. The decor and furnishings are beautiful. The staff are lovely. The breakfast choice was excellent and very nice. We would definitely stay here again.
Stayed in August 2024
Reviewed: August 16, 2024
Elizabeth
United KingdomAir conditioning.
Stay excellent. Only thing to mention is the room was very warm. We experienced particularly hot weather during our stay. We did have two fans in the room but they provided only limited success in cooling the room. However, we would stay again in the future.
Stayed in August 2024
Reviewed: August 11, 2024
Andrew
United KingdomVery comfortable hotel, delightfully furnished. Lovely location.
Stayed in August 2024
Reviewed: August 10, 2024
Pip
United KingdomThe bedroom was overly warm in August. We were provided with a fan but struggled to get cool.
Extremely comfortable lounge area, quiet and perfect for intimate conversation. The bedrooms are very nicely furnished and comfortable.
Stayed in August 2024
Reviewed: August 7, 2024
Sheila
United KingdomExcellent location. Friendly and helpful staff, Great restaurant and comfortable room.
Stayed in August 2024
Reviewed: August 5, 2024
Conor
United KingdomRoom was a little too hot
Great location clean and food was amazing
Stayed in August 2024
Reviewed: August 2, 2024
Lesley
United KingdomThe room was very hot. Fans provided tho. I had to sleep with wet towel over me !!!
V good. Provided sourdough bread on request
Stayed in August 2024
Reviewed: July 30, 2024
Carolyn
United KingdomTrying to locate the car park
Refurbished room was very stylish
Stayed in July 2024
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