Station Road, Port Talbot, SA13 1DE, United Kingdom
#22 of 25 hotels in Port Talbot
Guests' ChoiceBased on 164 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.9
Value for money
7.7
Free WiFi
5.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2024
Latifah
United KingdomRoom was a bit cold.
Lovely staff, and nice room.
Stayed in March 2024
Reviewed: March 17, 2024
Phil
United KingdomThe room was very cramped - no bedside tables, no chair. The room seemed to be immediately above a bar playing very loud music until very late.
The staff were lovely and helpful
Stayed in March 2024
Reviewed: March 10, 2024
Shaun
United KingdomI had to use the area near reception to connect to the WiFi, not ideal Restaurant but no chef/ staff could have went to sister hotel with was 2 mins away
Hotel staff was friendly and welcoming Place was very clean
Stayed in March 2024
Reviewed: March 1, 2024
Barbara
United KingdomThe location was brilliant for what we needed. We had a room upgrade when we arrived which was a nice surprise. Staff were very welcoming.
Stayed in February 2024
Reviewed: February 8, 2024
Sukey
United KingdomNot as clean as I would like. Remote control for to very dirty. Mouldy on sealant and dirty shower hose. Plastic cups in the rooms - these should be reusable in this day and age.
Very friendly staff. Super helpful. Very good at providing vegan and vegetarian food.
Stayed in February 2024
Reviewed: February 8, 2024
Kevin
United KingdomGood location with good parking Friendly staff Clean comfortable rooms
Stayed in December 2023
Reviewed: February 5, 2024
Leanne
United KingdomNo breakfast available at that site, we could have driven to their sister hotel but we chose to go into the town and eat (and charge the car). Limited EV chargers near the hotel. It would have been cheaper for us if they had a family room for 4 people, we had to get 2 rooms and have 1 adult 1 child in each.
The beds were comfortable. It was quiet overnight. Being so close to the town, I worried it might be noisy. There was plenty of space for us. Staff were really friendly and helpful.
Stayed in February 2024
Reviewed: December 8, 2023
David
United KingdomPoor choice for breakfast + Cold Coffee
Stayed in December 2023
Reviewed: November 8, 2023
Tamara
United KingdomBreakfast was a bit poor,waitresses was talking (Polish or Ukraine) languages very loudly and didn’t check the food,some of the trays was empty so had to wait until they feel up bread and croissants
Location,bed comfortable,reception staff very friendly,
Stayed in October 2023
Reviewed: November 4, 2023
Lee
United KingdomNext to train station so could be noisy but as I was knackered, didn’t wake me up.
Comfortable beds
Stayed in November 2023
Reviewed: October 29, 2023
David
United KingdomPlumbing was a little noisy through the night and carpets were shabby'
Staff were very good. breakfast was free but it was luke warm. room was very spacious and had a gorgeous bath. Location is really handy for the train. Generally the place could do with a bit of a clean up but if you're staying for one night it's ideal
Stayed in October 2023
Reviewed: October 22, 2023
Corey
United KingdomNeed to be updated especially the bathroom .
The reception staff where brilliant.
Stayed in October 2023
Reviewed: October 20, 2023
Brian
United KingdomNo dislikes
Price
Stayed in August 2023
Reviewed: October 15, 2023
Paul
United KingdomNothing I didn't like
The room was great and the hotel was close to all amenities
Stayed in October 2023
Reviewed: October 14, 2023
John
United KingdomWell I was I in a cheap room it was cold an damp an the fire alarm kept going off but if you told me there was a better room on second floor I would have paid for it
Stayed in October 2023
Reviewed: October 2, 2023
Syeda
United Kingdomnothing specific as the hotel was going through a refurbishment, so the issues will be addressed eventually.
Amazingly helpful staff, they go above and beyond ! Each & everyone. The location was too good. Lots of food and shopping options in the nearby High streets. Very close to the beach as well.
Stayed in September 2023
Reviewed: September 29, 2023
Anna
United KingdomIt was quite run down inside - faded glory. Really needs a modernisation which I believe is going to happen shortly. Having the bathroom carpeted was a big no no especially as the carpet extended all the way up the bath and up the cistern of the toilet which was very un-hygienic. We were there on a Friday night and very loud music from the club/pub next door blasted out. When we asked reception they said it finished at 10 but it went on till at least 11 and we had a very early start in the morning.
I liked the building - very impressive and you could see in days gone by it would have been stunning. Also the staff were friendly and tried their best. The location was good right by the station near the centre of town.
Stayed in September 2023
Reviewed: September 13, 2023
Anonymous5525
United KingdomSome rooms over the top and next to bar. Couldn't see out of the bedroom windows as they were filthy. Black mould round the bath. Needed some bleach. Carpets need cleaning. Top and middle floor have been renovated, but my floor is in desperate need. Once it's been done it will be better.
Very friendly and helpful staff. Being renovated. Bedlinen and towels very clean. Lots of teabags milk, coffee, biscuits and sugar. Big rooms with plenty of space. Taxi stop and railway station very close.
Stayed in September 2023
Reviewed: September 11, 2023
Elizabeth
United Kingdomthe room was hot - but the fan was super
fan was great because no air con in the room
Stayed in September 2023
Reviewed: September 5, 2023
Angela
United KingdomNot a lot to be honest
Location was very central
Stayed in September 2023
Reviewed: September 26, 2022
Rob
United KingdomN/A. ..We had requested a possible view, not really fancying a room overlooking the steel works. We ended up with a view of the carpark, but it wasn't too unpleasant. Clean and tidy etc with a bit of greenery and added security of keeping an eye on the car. Funny thing is, we actually purposely parked up overlooking the steelworks, to eat our chips one evening, because it looks spectacular after dark!
We never actually stayed at the Grand. We booked, but were transferred to the sister hotel called Blanco, which is about 5mins away by car, so not a problem We'd already secured a good price with the Grand, which they honoured, so happy about that. Blanco was great. Modern, comfortable, helpful, friendly staff etc, lovely breakfast. highly recommended! We visited the Grand in the evening to see a live band called Classic co. They were really entertaining, and we had a great time! My partner has MS, so struggles a bit with steps etc, but the guys on the door and bar staff we're really helpful throughout our visit. we'd definitely return. The lively but really friendly audience were great too. A bunch of young lads, moved, without us even asking, so we could have a seat and we were made to feel really welcome. Thoroughly enjoyed every aspect of our short break away from home and we will be back!
Stayed in August 2022
Reviewed: September 16, 2022
Gabrie
United KingdomI reqlly enjoyed the fresh ingredients im my veggie breakfast and the fresh orange juice that was provided.
The breakfast was great.
Stayed in August 2022
Reviewed: September 14, 2022
Gordon
United KingdomThe room hadn't been thoroughly cleaned, lots of dust in various places. Rubbish from previous client still in bin. The window couldnt be closed due to the height of the sash windows. Parking is abysmal, we were told we could park in front of some gates opposite the hotel side door, which we did, being disabled and not able to walk the distance from the alternative parking. This resulted in a large dent being made in our car bonnet, someone obviously didn't like the fact we were parked there or possibly didn't like English registerd cars parking in Port Talbot.
The staff were friendly and helpful on reception.
Stayed in June 2022
Reviewed: August 23, 2022
Martin
United KingdomStaff very friendly n helpful Allowed me to check in early Advised of local amenities
Stayed in August 2022
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