Burlington Road, Swanage, BH19 1LU, United Kingdom
#8 of 9 hotels in Swanage
Guests' ChoiceBased on 830 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.1
Staff
9.1
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 25 March 2024
Mcdonald
United KingdomParking not easy - street parking around though..didn't attempt steps down to the beach!! Maybe some might consider dinner a little on the expensive side?
Location great , beautiful views, traditional furnishings and atmosphere, evening meal very good and cleanliness excellent .
Stayed in March 2024
Reviewed: 18 March 2024
Michelle
United KingdomNot much parking, wasn’t an issue for us as we got a space but if the hotel was busy this could be an issue
Great views over swanage Great location to walk into swanage Really friendly staff Great food Clean rooms Excellent location
Stayed in March 2024
Reviewed: 14 March 2024
Edwin
United KingdomNo view Breakfast asked for poached egg was hard boiled
Stayed in March 2024
Reviewed: 11 March 2024
Vilma
SpainAdvertised with parking but no spaces available during the low season, I can't imagine being able to park in the summer
Stayed in March 2024
Reviewed: 4 March 2024
Robert
United Kingdomcar parking very limited mainly on street parking only. Hotel room rates expensive for three star rated hotel
view from room
Stayed in March 2024
Reviewed: 23 February 2024
Ann
United KingdomParking (but then that is most of Swanage). Far too hot in the rooms and hard bed ( for us).
The sea view and gardens. The original features. Walkable to town centre but distant enough to feel remote. The sound of the sea. The shower cubicle was one of the best that we had used in a hotel. Kettle in room, not just coffee machine masquerading as a hot water provider for tea! So lovely not to have coffee tainted tea. Sound of the sea from our sea facing room.
Stayed in February 2024
Reviewed: 22 February 2024
Annett
United KingdomThe evening meal seemed a little overpriced given the quality of the food.
Friendly staff, great location, good room and excellent view.
Stayed in February 2024
Reviewed: 15 February 2024
Al
United KingdomTired double glazing, wind blows through large gap in window allowing for excess noise
Great location for sea view and beach
Stayed in February 2024
Reviewed: 3 February 2024
Rona
United KingdomDining room smelt of sewage. Off putting.
Receptionist was super helpful (Monday 29th day) Accommodating staff. Sauna and gym a lovely touch.
Stayed in January 2024
Reviewed: 29 January 2024
Hazel
United KingdomWhen viewing gym/sauna facilities I asked if I could look around, which I was told yes, it would have been a nicer experience if I had been shown around as did not actually get to see/find the sauna. Felt uncomfortable about asking again. Not busy at the time I looked.
Room was with balcony and sea view, that did not disappoint. Did not have breakfast. Informed by receptionist if we had booked directly they would have included breakfast for the same price as booking.com. did not feel this was appropriate when checking in although very pleasant . All staff friendly and helpful. Would definitely recommend.
Stayed in January 2024
Reviewed: 29 January 2024
Cheryl
United KingdomLocation and views
It's a lovely property with amazing views , although the property could do with a little bit of TLC , in need of some upgrade however it didn't impact our stay
Stayed in January 2024
Reviewed: 22 January 2024
Ole
United KingdomBread at breakfast poor. Have to better than commercial pap.
Sea views. Calm. Food good.
Stayed in January 2024
Reviewed: 14 January 2024
Stuart
United KingdomIt’s proximity to the beach.
Stayed in January 2024
Reviewed: 12 January 2024
Wyatt
United KingdomThe only choice for a vegetarian at Sunday lunch was disappointing, especially as my fellow diners enthused about their Sunday roast. I ate it because I was hungry but it was a bit too spicy for me and wouldn't have been to everyone's taste - and there was no bar menu or sandwiches as an alternative. It was irritating having to trek up & down to the bar for fresh water, especially as one of the bar staff obviously didn't want to be there - he did his job, but with no 'customer service'. There was no information in the room, whether about the room or the local area, other than a WiFi card. The Grand's website needs upgrading.
The view!! From the public rooms and from the newly refurbished bedroom, the view is superb and with that much can be forgiven elsewhere.... Good shower and comfy bed - wonderful sleeping to the sound of the sea 😊 Breakfast was delicious and good value. Staff were mostly polite, efficient and helpful, apart from one barman. The public rooms are modern & comfortable within the grandeur of another world.
Stayed in January 2024
Reviewed: 11 January 2024
Valerie
United KingdomSome areas look tired ( front entrance)
Loved our room, refurbished recently and fabulous view over bay. Bathroom was excellent, especially shower!
Stayed in January 2024
Reviewed: 9 January 2024
Meg
United KingdomCould you serve local butter at breakfast please
Loved the old grandeur of the stair case and watching the sunrise over the sea from my bed.
Stayed in January 2024
Reviewed: 18 December 2023
Emma
AustraliaGym & Spa area needs an update, weird plastic tubes in the pool and jacuzzi bit grotti. And our window ledge had water all on it, the bath, Would have taken hours to fill as slow running a Water, But the rest of the place was gorgeous.
Great location lovely staff beautiful views.
Stayed in November 2023
Reviewed: 7 December 2023
Graham
United KingdomViews
Stayed in December 2023
Reviewed: 27 November 2023
Marriner
United KingdomThe late 4pm booking in but this did not apply as we were able to book in at 3pm
Friendly welcome and was able to book in earlier than expected. Stunning views from the conservatory and bedroom. Food was excellent.
Stayed in November 2023
Reviewed: 16 November 2023
Anne-marie
United KingdomThere is very little parking, so be prepared to unpack your bags, hastily by the side of the hotel and drive elsewhere to find a parking spot. This wasn’t a problem for us, as we stayed in November, so there was plenty of parking on the street nearby, but I can imagine it would be an issue in the summer. A few more sofas rather than formal seating in the bar would be cosier. Lots (60-70) of steep steps down to the beach would be a challenge for the less able.
Amazing location, perched high above the beach with a panoramic views over stunning Swanage Bay. The staff were very friendly. Rooms were clean and comfortable. My mother had a wonderful massage at the spa. A 10-15 minute stroll into town . I will definitely return to this hotel as it is good value. Loads to see and do nearby Durlestone, Corfe Castle ( wear good walking shoes) and even an evening at the tiny Rex Cinema in Wareham
Stayed in November 2023
Reviewed: 13 November 2023
Heather
United KingdomView from room was fabulous and dinner was great value spa facilities were such a bonus and the treatments were a exceptional price all round one night stay was the best will definably be staying longer next time Wonderful Hotel
Stayed in November 2023
Reviewed: 8 November 2023
Ken
United Kingdomexcellent traditional hotel.
great experience. will visit again.
Stayed in October 2023
Reviewed: 30 October 2023
Pamela
United KingdomIt was a shame there was champagne on the wine list. But they didn't have any.
Everything
Stayed in October 2023
Reviewed: 29 October 2023
Dominic
United KingdomQuite expensive perhaps, but was booked at what appears to be a popular time!
Good location and excellent rooms. Friendly staff.
Stayed in October 2023
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