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Reviews of Grand Hotel Swanage 3 stars

Burlington Road, Swanage, BH19 1LU, United Kingdom

#8 of 9 hotels in Swanage

Guests' Choice

Review score

Based on 830 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 25 March 2024

    8.0
    Delightful and traditional hotek
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Parking not easy - street parking around though..didn't attempt steps down to the beach!! Maybe some might consider dinner a little on the expensive side?

    Location great , beautiful views, traditional furnishings and atmosphere, evening meal very good and cleanliness excellent .

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Relaxing, friendly, picturesque and peaceful
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not much parking, wasn’t an issue for us as we got a space but if the hotel was busy this could be an issue

    Great views over swanage Great location to walk into swanage Really friendly staff Great food Clean rooms Excellent location

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    ok
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No view Breakfast asked for poached egg was hard boiled

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Advertised with parking but no spaces available during the low season, I can't imagine being able to park in the summer

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    we enjoyed our short stay very much, Room OK view from room beatiful
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 2 nights

    car parking very limited mainly on street parking only. Hotel room rates expensive for three star rated hotel

    view from room

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    A great place for a few night’s stop. No chance to sample the spa but will come again for longer.
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Parking (but then that is most of Swanage). Far too hot in the rooms and hard bed ( for us).

    The sea view and gardens. The original features. Walkable to town centre but distant enough to feel remote. The sound of the sea. The shower cubicle was one of the best that we had used in a hotel. Kettle in room, not just coffee machine masquerading as a hot water provider for tea! So lovely not to have coffee tainted tea. Sound of the sea from our sea facing room.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    7.0
    A good weekend break.
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The evening meal seemed a little overpriced given the quality of the food.

    Friendly staff, great location, good room and excellent view.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Tired double glazing, wind blows through large gap in window allowing for excess noise

    Great location for sea view and beach

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Dining room smelt of sewage. Off putting.

    Receptionist was super helpful (Monday 29th day) Accommodating staff. Sauna and gym a lovely touch.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Perfect location for walking the Coastal Path, bus route very close, 15 min walk into Swanage
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    When viewing gym/sauna facilities I asked if I could look around, which I was told yes, it would have been a nicer experience if I had been shown around as did not actually get to see/find the sauna. Felt uncomfortable about asking again. Not busy at the time I looked.

    Room was with balcony and sea view, that did not disappoint. Did not have breakfast. Informed by receptionist if we had booked directly they would have included breakfast for the same price as booking.com. did not feel this was appropriate when checking in although very pleasant . All staff friendly and helpful. Would definitely recommend.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Staff were very attentive and looked after us , we enjoyed our time there
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Location and views

    It's a lovely property with amazing views , although the property could do with a little bit of TLC , in need of some upgrade however it didn't impact our stay

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Good, happy to come again
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bread at breakfast poor. Have to better than commercial pap.

    Sea views. Calm. Food good.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    The Grand Hotel was the perfect location for a get away weekend break. We didn’t need the car all weekend, with walks to
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It’s proximity to the beach.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Wonderful views...
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    The only choice for a vegetarian at Sunday lunch was disappointing, especially as my fellow diners enthused about their Sunday roast. I ate it because I was hungry but it was a bit too spicy for me and wouldn't have been to everyone's taste - and there was no bar menu or sandwiches as an alternative. It was irritating having to trek up & down to the bar for fresh water, especially as one of the bar staff obviously didn't want to be there - he did his job, but with no 'customer service'. There was no information in the room, whether about the room or the local area, other than a WiFi card. The Grand's website needs upgrading.

    The view!! From the public rooms and from the newly refurbished bedroom, the view is superb and with that much can be forgiven elsewhere.... Good shower and comfy bed - wonderful sleeping to the sound of the sea 😊 Breakfast was delicious and good value. Staff were mostly polite, efficient and helpful, apart from one barman. The public rooms are modern & comfortable within the grandeur of another world.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Fabulous one night stay, bed v comfortable followed by an excellent breakfast (full English plus buffet) would recommend
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    Some areas look tired ( front entrance)

    Loved our room, refurbished recently and fabulous view over bay. Bathroom was excellent, especially shower!

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Could you serve local butter at breakfast please

    Loved the old grandeur of the stair case and watching the sunrise over the sea from my bed.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    8.0
    Stunning views and locations
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Gym & Spa area needs an update, weird plastic tubes in the pool and jacuzzi bit grotti. And our window ledge had water all on it, the bath, Would have taken hours to fill as slow running a Water, But the rest of the place was gorgeous.

    Great location lovely staff beautiful views.

    Stayed in November 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 2 nights

    Views

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    The late 4pm booking in but this did not apply as we were able to book in at 3pm

    Friendly welcome and was able to book in earlier than expected. Stunning views from the conservatory and bedroom. Food was excellent.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    Comfortable and friendly
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There is very little parking, so be prepared to unpack your bags, hastily by the side of the hotel and drive elsewhere to find a parking spot. This wasn’t a problem for us, as we stayed in November, so there was plenty of parking on the street nearby, but I can imagine it would be an issue in the summer. A few more sofas rather than formal seating in the bar would be cosier. Lots (60-70) of steep steps down to the beach would be a challenge for the less able.

    Amazing location, perched high above the beach with a panoramic views over stunning Swanage Bay. The staff were very friendly. Rooms were clean and comfortable. My mother had a wonderful massage at the spa. A 10-15 minute stroll into town . I will definitely return to this hotel as it is good value. Loads to see and do nearby Durlestone, Corfe Castle ( wear good walking shoes) and even an evening at the tiny Rex Cinema in Wareham

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 1 night

    View from room was fabulous and dinner was great value spa facilities were such a bonus and the treatments were a exceptional price all round one night stay was the best will definably be staying longer next time Wonderful Hotel

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    excellent
    • Leisure trip
    • Couple
    • Double Room with Inland View
    • Stayed 1 night

    excellent traditional hotel.

    great experience. will visit again.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lux Double Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was a shame there was champagne on the wine list. But they didn't have any.

    Everything

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    An excellent hotel. Would consider coming back.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive perhaps, but was booked at what appears to be a popular time!

    Good location and excellent rooms. Friendly staff.

    Stayed in October 2023

Showing 1 – 25

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