4 Grove Road, Bournemouth, BH1 3AX, United Kingdom
#4 of 68 hotels in Bournemouth
Guests' ChoiceBased on 915 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.4
Value for money
8.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Jane
United KingdomNothing
Brilliant location, 10-15 min walk to beach and town centre. Very clean, staff very friendly & efficient, room extremely clean. Can’t fault it at all.
Stayed in April 2024
Reviewed: April 7, 2024
Loraine
United KingdomNothing
The rooms were clean comfortable and cosy
Stayed in April 2024
Reviewed: April 7, 2024
May
United KingdomThe shower is open and has no privacy it won’t be nice if you have big children in the room 😂
The staff are very accommodating, great location and the room is big enough for 4.
Stayed in April 2024
Reviewed: April 3, 2024
Alison
United KingdomNoise from room above, can hear people moving about, doors etc. Not a big deal. Shower head needs fixing, but again, we managed OK. Barman incomprehensible, sorry. Needs to talk more slowly and distinctly. But he can make a mean G&T :)
Delighted with upgrade. Comfortable room in quiet though central location. Onsite free parking. Easy walk to beach, plenty of eateries, cafés and things to do. Top notch restaurant onsite.
Stayed in April 2024
Reviewed: April 3, 2024
Gary
United KingdomModern furnishing and very clean
Stayed in March 2024
Reviewed: April 1, 2024
Michelle
United KingdomThe only thing I would mention ....... I thought the sausage in my Full English Breakfast was tasteless - but that is my opinion only. And I ended up leaving two thirds of it. Sorry.
How big and airy our room and bathroom was. We were upgraded as a nice surprise. And the young waitress that served us our breakfast was absolutely lovely, so sweet and attentive.
Stayed in March 2024
Reviewed: March 31, 2024
Helen
United KingdomLocation brilliant. Staff very welcoming and excellent service and response. Had lunch in the restaurant and it was excellent and great menu. Roberto looked after us and is a credit to this hotel. Yummy breakfast great choice of options. Bed to die for and gorgeous bathroom and facilities. Wish we could have stayed longer.
Stayed in March 2024
Reviewed: March 27, 2024
Joanne
United KingdomI absolutely did not like the shower cubicle in open view of the room. I cannot understand why it wasnt private. I would not book again if it meant the same again.
Beautifully decorated, clean, warm. In a great location. Friendly professional staff.
Stayed in March 2024
Reviewed: March 19, 2024
Darren
United KingdomI felt the restaurant was a little over priced but probably to be expected with the cost of ingredients in the current climate. The selection was good for lunch and breakfast and afternoon tea seemed popular.
The location and access were great. Staff were friendly and welcoming. We were accommodated late for lunch which was excellent. Rooms were clean and well appointed. Consumables such as coffee and shampoo were of a high standard.
Stayed in March 2024
Reviewed: March 11, 2024
Trevor
United KingdomThe room felt cold and we couldn’t get the heater on, bathroom was heated. Room was small but had what we needed.
Lovely decor, great restaurant that we did not get to enjoy this time, comfy bed and lovely linen.
Stayed in March 2024
Reviewed: March 10, 2024
Cassie
United KingdomNoisy floorboards upstairs. Woken up at 6.30 by room above!
Aesthetic of the room. Little finishing touches. Amazing breakfast.
Stayed in March 2024
Reviewed: March 6, 2024
Jon
United KingdomChairs in the restaurant gave me backache
Just about everything!
Stayed in March 2024
Reviewed: March 4, 2024
Alison
United KingdomGood location, lovely bedrooms, comfortable beds, great bar and restaurant, very friendly staff
Stayed in March 2024
Reviewed: February 27, 2024
Brian
United KingdomThe weather.
The service, room, food and location were all excellent, we have re booked in July for a week.
Stayed in February 2024
Reviewed: February 25, 2024
Lisa
United KingdomI liked the hotels cleanliness and the breakfast was amazing and everybody was so attentive will definitely be coming back soon.
Stayed in February 2024
Reviewed: February 21, 2024
Keith
United KingdomVery friendly, helpful and professional staff - particularly the receptionist and all the restaurant staff. The food was exceptional.
Stayed in February 2024
Reviewed: February 19, 2024
Heather
United KingdomBar food could be better
Location to beach, parking, cleanliness, style, breakfast quality
Stayed in January 2024
Reviewed: February 12, 2024
Niall
United KingdomN/A
Location Cleanliness Restaurant Staff Quiet
Stayed in February 2024
Reviewed: January 28, 2024
Rebecca
United KingdomAmazing in all counts
Stayed in January 2024
Reviewed: January 6, 2024
Raoul
AustraliaThe only thing would be the lighting in the bathroom could be better .
Loved the ambience of Greenhouse . Room very comfortable and spacious. Staff were accommodating and the upgrade was a great bonus. Thankyou.
Stayed in January 2024
Reviewed: January 2, 2024
Caroline
United KingdomFood was excellent and service we had a room which was noisy to start with but receptionist offered to change immediately to a different room better location
Stayed in January 2024
Reviewed: January 1, 2024
Christine
United KingdomI’ve asked if I could check out an hour later in a not fully booked hotel, but they weren’t flexible and asked me to pay a small fee for this.
Very comfortable, good service, nice staff.
Stayed in December 2023
Reviewed: December 13, 2023
Dai
United KingdomHad an issue regarding NOISE from Christmas Parties (which we were pre-warned about). It was dealt with and resolved with management.
Have stayed before. Quality bedrooms.
Stayed in December 2023
Reviewed: December 1, 2023
Tristan
United KingdomBreakfast was not very organised. No orange juice and took a long time to take our order.
Lovely, comfortable room. Front of house staff were great and bar was nice.
Stayed in November 2023
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