Phoenix Way, Windermere, LA23 1DB, United Kingdom
#12 of 63 B&Bs and inns in Windermere
Guests' ChoiceBased on 442 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.7
Staff
10.0
Value for money
9.6
Free Wifi
10.0
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End of dialog contentReviewed: September 10, 2024
Leonard
United KingdomNo complaints whatsoever about the property, staff, etc. However, the information on Booking.com is in need of updating. Leaving aside the out of date Covid instructions, the info relating to check in is slightly different on Booking.com than on its own site, where check in is advertised as from 11am. But this is a minor observation on another wise great few days.
The staff were absolutely first class and the location perfect. The breakfast was also excellent. Also, there is ample parking which, unlike most hotels now, is not charged for separately. All in all an excellent experience.
Stayed in September 2024
Reviewed: September 2, 2024
Laura
United Kingdomn/a
We stayed in the smallest room (room 6) but we still found it to be spacious enough and the bed was extremely comfortable! We loved having the tea and coffee selections alongside the slices of homemade cake - which were delicious!!!! Breakfast was also exceptional. Overall we had a fantastic stay and couldnt fault it!
Stayed in September 2024
Reviewed: September 2, 2024
Jon
United KingdomAll was good.
Cosy, warm and well designed. Perfect location close to the station. Great breakfast options.
Stayed in September 2024
Reviewed: August 31, 2024
Helen
United KingdomNothing. It was all perfect.
Everything! Wonderful location, lovely and quiet but a 5 minute walk into Windermere. Fabulous staff - friendly and helpful. Super comfy bed and a great shower. The breakfast was so good- one of the best we’ve had anywhere. The daily homemade cakes were delicious too. We have always stayed in Bowness but we are converted and would definitely stay here again. Thanks so much for a wonderful relaxing break.
Stayed in August 2024
Reviewed: August 19, 2024
Afzal
United KingdomThe wifi isn't great, to the point where I used my phone as a Hotspot for the TV in the room. By no means a huge issue but when we wanted to watch TV/a movie in the evening before bed things weren't really loading on the hotel wifi.
Really good service, all staff were super friendly. The fresh cake each day was fantastic. Breakfast was also very good.
Stayed in August 2024
Reviewed: August 18, 2024
Chris
United KingdomBrilliant staff Fantastic breakfast Complimentary cake was lovely Comfortable bed Made to feel welcome
Stayed in August 2024
Reviewed: August 11, 2024
Cristina
United KingdomEverything was perfect.
Stayed in August 2024
Reviewed: August 8, 2024
Steven
United KingdomNothing
Could not fault anything
Stayed in August 2024
Reviewed: August 5, 2024
Martin
United KingdomClean, Tidy, in a quiet location within easy access to other places. Breakfast was excellent.
Stayed in August 2024
Reviewed: July 28, 2024
Mike
United KingdomWe were in the split level room and the staircase was a little tight but the bathroom downstairs was very spacious
The bedroom was very comfortable and the bed was as comfy as our bed at home. The breakfast was delicious and it was all too easy to eat far too much! Spoilt for choice and it was all tempting. Special treat was a choice of homemade cakes every day.
Stayed in July 2024
Reviewed: July 28, 2024
Geoffrey
United KingdomThe stay at the Hideaway completely met our expectations.
Excellent breakfast, cooked perfectly on both mornings. Great choice and generous portions. The cake of the day is a lovely gesture. Located a short walk from the centre of Windermere Town, where there are shops, restaurants and bars. Free maps were in our room, along with an excellent guest information guide, highlighting local restaurants etc. The WIFI was great.
Stayed in July 2024
Reviewed: July 26, 2024
A
United KingdomNo complaints
Beautiful location, building and lovely staff
Stayed in July 2024
Reviewed: July 22, 2024
Hellon
United KingdomLocation lovely quite peaceful parking space. Loved the little extra of freshly baked cake daily .
The staff were welcoming and very friendly nothing was too much for the always will to please
Stayed in July 2024
Reviewed: July 21, 2024
Melisa
United KingdomWould have liked a slightly bigger ensuite
Plenty of choice for breakfast, booked slots so no waiting to be served. Home made cakes daily, delicious. Plenty of parking and able to still park following check out. Staff very friendly and polite
Stayed in July 2024
Reviewed: July 15, 2024
Dan
United KingdomVery clean, great staff, very comfortable bed
Stayed in July 2024
Reviewed: July 13, 2024
Ryan
United KingdomEverything, location, staff, rooms, breakfast everything is spot on at this hotel no faults at all. Prefect stay 👌
Stayed in July 2024
Reviewed: July 12, 2024
Ruth
United KingdomNo bar for residents which would be a bonus
Good location, excellent breakfast & great facilities & service. Nothing too much trouble
Stayed in July 2024
Reviewed: July 9, 2024
Richard
United KingdomLovely full English breakfast and cereal with vegetarian choice. Bed was very comfortable. Staff were friendly. Hotel was close to town centre, but a little way down a lane, so nice and quiet. Just 1 mile from lake ferries, which was a nice walk. A free home made slice of cake every day was a nice touch.
Stayed in June 2024
Reviewed: July 8, 2024
John
United KingdomNothing comes to mind.
The location is excellent, very quiet but within easy reach of Windermere for restaurants,etc. Rooms are clean and very comfortable, with all the facilities you could wish for (inc. TV and wifi). The breakfast is a thing of beauty. And on top of all that, there’s free homemade cake every day.
Stayed in July 2024
Reviewed: July 8, 2024
Lara
United StatesMy only complaint is that it was a bit small so we couldn’t fully open our suitcases. Might have had more room without the sofa.
Staff was very friendly and helpful. Richard the owner had great suggestions on where to go and what to do. Room was great.
Stayed in June 2024
Reviewed: July 4, 2024
Ken
United KingdomFriendly staff, comfortable rooms. Great location
Stayed in June 2024
Reviewed: June 27, 2024
Daria
United KingdomThe water pressure in the bathroom was not the best but we didn't have any expectations and it didn't ruin the stay.
Incredibly friendly and caring hosts made us feel valued and looked after. The room and all shared areas were very clean. The location is brilliant. Breakfast is always made to order and the choice is great. Free freshly made cakes will always have a special place in our hearts. Totally recommend.
Stayed in June 2024
Reviewed: June 24, 2024
Billy
United KingdomPerhaps more chairs in the bedroom.
Very welcoming and helpful staff. Breakfast was great and the chef accommodated my vegan diet. Short walk into Windermere and to the lakes.
Stayed in June 2024
Reviewed: June 23, 2024
Malcolm
United KingdomNo complaints
Location was all we could wish for it exceeded our expectation. The breakfast was lovely the waitresses were very pleasant Richard the owner was very helpful with any queries. Wouldn't hesitate to come back
Stayed in June 2024
Reviewed: June 21, 2024
Darren
United KingdomNothing at all. Everything was perfect
Beautiful Hotel. Really lovely team and very friendly. Lovely touch with homemade cake. Plus a cracking breakfast.
Stayed in June 2024
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