7 Bridge Street, Otley, LS21 1BQ, United Kingdom
#2 of 8 hotels in Otley
Guests' ChoiceBased on 574 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.5
Staff
9.3
Value for money
8.5
Free WiFi
7.0
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End of dialog contentReviewed: 25 April 2024
Kathryn
United KingdomIf I was being picky the carpet could have done with a good vacuum but bed and shower were clean. I stayed 2 nights but tea & coffee sachets in room not replenished after 1st night.
The room was a decent size, warm and comfortable. Bed very comfy and nice hot shower. Quiet considering town centre location. Good to have on site free parking available. Breakfast was average. It was not the nicest place I have ever stayed but neither was it the most expensive. I paid £75 per night for B&B. For this price I think it was good value for money and I would stay again.
Stayed in March 2024
Reviewed: 13 April 2024
Richard
United KingdomNo glass in the bedroom so I used a mug instead. I know they both hold water but I would have preferred a glass!
Breakfast was fine, and the offer of more coffee was very welcome.
Stayed in April 2024
Reviewed: 10 April 2024
Steve
CanadaThe check in was rather confused that said we were well served in that arriving early we were allowed to use the room Thank you
Breakfast was good
Stayed in April 2024
Reviewed: 10 April 2024
Derek
United KingdomIf we are asked to be picky, then the shower was a bit small
Excellent breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Darren
United KingdomPoor TV reception. Despite being only guest for the evening, I couldn't be allocated to another room.
Everything was as I expected as I have stayed here before, but not in the room allocated on this occasion.
Stayed in April 2024
Reviewed: 4 April 2024
Mark
United KingdomA bit pricey for the standard of room
Location was excellent and staff nice and friendly
Stayed in March 2024
Reviewed: 24 March 2024
Elspeth1000
United KingdomGreat place to stay! The room was clean, comfortable and quiet, and the staff were lovely.
Stayed in March 2024
Reviewed: 10 March 2024
Lisa
United KingdomThe breakfast was a let down! They had no vegetarian sausages, avacado or black pudding on both the mornings myself and my two sons attended breakfast, despite these items being advertised on the menu. Long wait for breakfasts to arrive and when they did arrive the food was lukewarm and the toast was cold and hard. My scrambled eggs were burnt as there were lots of black patches throughout the egg which tasted burnt so i could not eat them. The waitress was pleasant and friendly, but breakfasts disappointing!
Great location. Good size clean room. Slept well, comfy beds. Staff all pleasant and friendly.
Stayed in March 2024
Reviewed: 8 March 2024
John
United KingdomWhilst room was comfortable and clean ,staff need a long brush to reach the ceiling to knock a few dust/ cobwebs down. Didn't bother me but a hotel inspector might reduct a point or so for this if there was an inspection.Decor a bit faded but perfectly fine.
Comfortable room ,comfortable bed, Central location.staff helpful. Ideal base. Everything you probably expect for a reasonable price. I would recommend this place and wouldn't hesitate to use again.
Stayed in March 2024
Reviewed: 6 March 2024
Alan
United KingdomMirror and light to put on makeup
Great place to stay
Stayed in March 2024
Reviewed: 24 February 2024
Julie
United KingdomBreakfast just average
Location, friendly staff. Clean and comfortable. Enjoyed our stay there .
Stayed in February 2024
Reviewed: 22 February 2024
Jonny
United KingdomBreakfast was too early for us as we had a late night.
It was nice, clean, central location.
Stayed in February 2024
Reviewed: 11 February 2024
Julie
United KingdomNo milk in the room, damp towels, cobwebs on the ceiling, not enough t-bags, found hot chocolate in a drawer outside the room, had to ask for cereal selection at breakfast, a bit haphazard.
Great location, very roomy, lovely and warm and very comfy bed. Able to park easy.
Stayed in February 2024
Reviewed: 21 January 2024
Rachael
United KingdomThe bathroom floor was dirty
The bed was very comfy
Stayed in January 2024
Reviewed: 13 January 2024
Roger
United KingdomAs above. No cooked lunch available.
Breakfast fine. Big drawback, which I should have have asked about before booking, was that the bedrooms are on the second floor with no lift.
Stayed in January 2024
Reviewed: 1 January 2024
Sharon
United KingdomDid not have oat milk.
Central location, good room, full cooked breakfast, parking, reasonable price, helpful staff.
Stayed in December 2023
Reviewed: 1 January 2024
Anne
United KingdomCold shower room- heating not working & reported to staff
Good location- comfortable. Staff excellent
Stayed in December 2023
Reviewed: 30 December 2023
Debbie
United KingdomThe breakfast room was quite chilly in the morning.
Breakfast should have been 8am - 9am, it was delayed by half an hour. The cooked breakfast was good overall.
Stayed in December 2023
Reviewed: 11 December 2023
James
United KingdomBreakfast seemed rather unorganised. Would be helpful to have cereals, yoghurts, juice sitting out....perhaps a toaster with preserves too. All these things were on menu but had to be asked for. As we were waiting for breakfast we asked about some toast....it comes with ur breakfast was the response! It ticked the boxes for what we required as it was a 1 night stay in the area
Value and location
Stayed in December 2023
Reviewed: 11 December 2023
Kurt
United KingdomIt was all ok
Breakfast was ok, just needed to be hotter
Stayed in December 2023
Reviewed: 8 December 2023
Colin
United KingdomThe Weather!
Amelia and Tom looked after us just like home. The room was spacious, warm and comfortable bed. The bathroom and shower were excellent. Although they did not do food they recommended the Fish Shop on the corner and the Jewel of India nearly next door.. The location was central 5 mins from bus station and 5 mins from a lovely river Wharfe walk.
Stayed in December 2023
Reviewed: 3 December 2023
Lynn
United KingdomNo staff, food or drinks in bar on day of arrival from 4pm due to shortage of staff. This was such a shame for 4 weary travellers. No hotel information guide to say what to do in case there was a problem.
Room very clean and warm. En-suite well stocked with toiletries and soap. A good size too. Breakfast a real treat. Staff in the morning of breakfast very professional. Location central and lovely for us.
Stayed in November 2023
Reviewed: 3 December 2023
Sonia
United KingdomRooms were on 2nd floor & no lift. Great rooms but family members were not spritely. Lovely staff helped with luggage
Central, clean, friendly staff & lovely breakfast
Stayed in December 2023
Reviewed: 26 November 2023
Matthew
United KingdomRooms suffer from bad damp Breakfast not cooked very well
Nice pub, hotel and area. Great staff
Stayed in November 2023
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