Would of been nice if they deliver food to cabin but was fine picking it up other than that can't say nothing didn't like

It was a lovely time away hot tub room was lovely nice comfortable bed We got a take away from the restaurant too

Stayed in April 2024

Breakfast cold and hardly anything left No toilet roll in middle of night did not realise this until then caused me some distress

Lovely lodge comfortable bed

Stayed in April 2024

The rooms was to close upstairs you could hear the neighbours coming on the stairs and I’d booked a double room and I had 2 single beds pushed together but they was very small and it was a pain to keep pushing back together.

The location very remote, lovely and quiet

Stayed in April 2024

The bottle opener in the room is not the best (The one attached to the wall for customer use) - It seems old and rusty and may need to be replaced. Check out is 11am however, in the morning we wanted to make use of the hot tub for an hour before we left but the cleaners were already cleaning this out from 09:30 so we had to get out of the hot tub and also close all blinds and curtains so we could get showered and ready to leave in private. Just to note, the cars need to be parked in the main car park so you have to drop all your luggage to the cabin then go park and walk back however, some cabins seem to have parking spaces and others don't :)

The room was lovely and comfortable! We were able to control the heating which was nice as when getting out of the hot tub it was cold so the room was lovely and toasty when we came back inside :) Loved the robes and slippers provided also!! The shower was a big overhead shower and was lovely!! We didn't have any food but did notice you can get takeaway pizzas etc from the main reception area and bring it back to your suite which is cool :)

Stayed in April 2024

The mattress in the room was quite uncomfortable- probably needs updating. The bathroom needs a bit of attention also- re grouting and just the small cleaning details

Great location and the facilities were ideal. Bar and restaurant were very accommodating

Stayed in April 2024

The room was tired, edges damaged and mould in the shower. I think the room needed a refresh. I also feel that later check in and earlier check out for those in lodges is unfair, why should we pay more for less time? The venue also advertised food collection however they explained their 1 slot was taken so delivery wasn’t available. The tea and coffee selection was basic for the price you pay for the room, no sweetener's.

Lovely location, calm and quiet. The room was clean and robes and slippers provided.

Stayed in April 2024

There were some dirty handprints on the walls in our room near the wardrobe, there was only half a toilet roll in the bathroom so we had to go get some more, the hot tub was exposed so everyone walking past the lodge could see in and the hot tub wasn't positioned anywhere near the sliding doors so we had to walk around the lodge every time. The bed was very creaky and uncomfortable and the room was like a sauna, even though the heating wasn't on.

Room was clean and tidy, location was great and it was nice and quiet. Staff were very friendly upon arrival and again on departure.

Stayed in March 2024

The only thing we could complain about was given only half a toilet roll for our stay without an extra one at hand.

Hot tub was amazing and the room was very spacious. Surrounding area was peaceful and relaxing and the breakfast was superb.

Stayed in March 2024

The room was far too hot. Thankfully we were able to open the windows. We hadn't realised that it is a popular place for party groups, perhaps it would be nice to have designated quieter lodges situated farthest away from the resort.

The staff were very helpful.

Stayed in March 2024

The breakfast was poor, very little choice of continental, some of cooked elements were not great, and very expensive if you hadn't included it with room, had to pay extra for special coffees (latte, cappuccino etc).

Lovely outlook and surroundings, tidy and pretty clean, good size bathroom with both bath (deep) and separate shower, very hot water.

Stayed in March 2024

Room unfortunately had a smell of smoke on arrival

Room spacious and comfortable, loved having access to the hot tub (which was hot on arrival despite some reviews saying otherwise). Restaurant/bar area fab.

Stayed in March 2024

An alarm went off during the night, it was very loud and seemed to be just in our pod. It wasn’t a consistent alarm it stopped and started and then completely stopped after awhile. We didn’t think it was a fire alarm as it wasn’t consistent and when I rang the security they didn’t know what it was either. The next morning as we were getting ready to leave, it started again.

I liked the spacious rooms and the cleanliness, the resort itself was very pleasant.

Stayed in March 2024

No window in room, door in bedroom did not open, no ventilation

Quiet, beautiful surroundings

Stayed in February 2024

Room very warm :) Good Breakfast Beautiful location. Parking good. Staff helpful & polite.

Stayed in March 2024

The bathroom cabinets were damaged and needed renewing and also the table in the room. The continental breakfast was very limited. Also the hot tub didn’t reach the correct temperature until about 6pm and as you could check in from 3pm I would have expected the hot tub to be available from 3pm. I felt the restaurant was too near the bar which was very noisy.

The quality of the meal in the restaurant on the evening was lovely and the restaurant staff were great. The location was great and the room lovely.

Stayed in March 2024

Slippy showers I nearly fell not good they do provide a small bath mat but shower is too big

Clean and very well kept

Stayed in March 2024

The only reason I didn’t give it 10/10 is because the hot tub didn’t stay hot. We got back in it at 8pm after having food and it was lukewarm. We were too cold to stay in it for the remainder of the night which was disappointing. The button to turn up the temperature doesn’t work.

The lodge is very clean and spacious. The location is easy to get to with enough parking. It’s hard to find a lodge that lets you visit for 1 night only for 2 people. We had a good night here and enjoyed our stay.

Stayed in March 2024

only downslide the hot tub , jets did not really do a lot and would of like to this a little more privacy around it restaurant service was slow , staff seemed to be more interested in watching videos on phones

location excellent rooms very nice , bathroom brilliant showers very good , bed very comftable

Stayed in February 2024

A few stains on the sofa in the room. TV also didnt move/adjust on a bracket. didnt fancy sitting on the sofa with the stains, so meant we couldnt really watch tv as angle wasnt great from the bed. Even if we sat on the couch, i think tv it too high/sofa too close. A lot of stains on the carpet in the restaurant. Couple marks on the table in the room too.

Loved the hot tub and bathroom. Couldnt fault them. Also the man at the restaurant (leeds fan) was very tentative, and gave us a very good service.

Stayed in February 2024

That there wasn’t car parking space outside the lodge

The hot tub

Stayed in February 2024

Modern, clean and tidy.

Stayed in February 2024

The Shower did not run even tepid, it was COLD!!

We enjoyed a family reunion & lunch in The Glasshouse & an overnight stay in a Lodge room with ensuite. The bed was super comfy however the pillows could be upgraded. We were warm & cosy & slept well. Unfortunately the shower water was COLD!

Stayed in February 2024

The girls in the bar weren't very pleasant no hellos and goodbye not very helpful .

Loved the quite nice of the place and its beautiful surroundings well worth the money .

Stayed in February 2024

Although my own fault, I got lost in the resort. In my defence, it was dark and room 11 wasn't signed posted very well from the main path.

Booked this resort on the day, even though it was a quick pit stop the place was superb, the reception staff were exceptional 👏, the food was delicious well presented and reasonably priced. All in all, an excellent stay at a beautiful place will be using this complex for any future business trips to York, and I will definitely be taking my golf clubs 😀

Stayed in February 2024