Nothing

A quintessential English seaside hotel. Still quite quirky, bedroom could do with a bit of an upgrade but was certainly comfortable . Plenty of hot water and great views from the balcony outside our room. We were particularly impressed with the evening meal which with the half board rate was very reasonably priced. All the staff were particularly helpful and efficient.

Stayed in April 2024

It was all very dated. The rooms old fashioned, carpets old and need updating. Old bath and stained toilet. Very old fashioned furniture and beds. No cold water it ran warm. There was hairs in the bath on arrival. It really needs bringing into the 20th century.

Breakfast was delicious😋. All hot and good selection.

Stayed in April 2024

The room was cold when we arrived. The radiator did not work. Went to reception to ask for an electric heater. This was provided warmed up the room. But radiator could not be fixed for the duration of our stay.

Lovely sea view, big windows with patio doors which led to a shared balcony.

Stayed in April 2024

Interior dated. Last major renovation was probably late 70s to early 80s based on styles of fixtures and fittings

Great value. Great location

Stayed in April 2024

Room was a bit hot and bathroom compact. But overall, nice hotel.

Good location overlooking the bay. Staff were really friendly. Food in the bar was good.

Stayed in April 2024

Things were very tired. The first room we were given was a blast from the 80’s and was ok but the shower didn’t work at all. We were moved to a room in the basement which had been ‘modernised’ but not in a tasteful way. There was a very dark, hard floor and poor quality curtains that were see through and resulted in our room being shrouded in rainbow lights from the outside uplighters.

Staff were great. Food was good. The hotel was in a brilliant location over looking the sea. The function we attended was very well organised and the room had a fabulous outlook. We had a working shower and the towels and bedsheets were clean. Thankfully we didn’t pay a great deal to stay.

Stayed in March 2024

Rooms were decorated quite old fashioned but were very well looked after.

Staff were brilliant throughout, very polite and helpful. Hotel is in great position for views.

Stayed in March 2024

The decor is generally tired and old fashioned. Room was cramped and there was visible dust on ledges around the room. Carpet stained and the single room generally cramped and not well ordered. The sea view was only visible if standing at the window or in the reflection in the wall mirror. On arrival the Reception staff were efficient once they had finished their conversation. Despite being observed by the person whom I took to be the duty manager there was no attempt to acknowledge my arrival for some time. On checkout, despite paying for room, breakfasts and one evening meal in advance at checkin, there was some issue on the computer about what I had paid, which wasn’t explained, but blamed on Booking.com. I not too politely suggested the problem was more likely to be with the hotel reception. There are other hotels in Torquay available to try!

Location and views were excellent. Breakfast was good and waiting staff friendly and efficient.

Stayed in March 2024

Unfortunately the hotel is in great need of some modernisation and refurbishment, as well as a really deep clean. The dining room tables were adorned with very tired covers that were heavily stained around the bottom. A lot of the windows were misted up from broken seals, and not very clean inside and out, which detracted from the beautiful sea view.

Location was lovely, bedroom was perfectly adequate, but the headboard was a little tatty. Staff were helpful and pleasant, but bar staff were clearly under pressure at times. Food was absolutely fine, if a little on the expensive side. Overall, our stay was pleasant.

Stayed in March 2024

The room was tired with cobwebs and was not vacuumed in our three day stay. It was very airless.

The room had a lovely view and the staff were friendly professional and helpful. Food in the bar/ lounge area was plentiful and well cooked and drinks were reasonable. Good central position.

Stayed in March 2024

The room was very hot at night, and shower was a awkward to operate

The staff were faultless... the barman was unbelievable in his knowledge and the reception/kitchen staff managed to accommodate us with an earlier breakfast

Stayed in March 2024

Quality of single room.

The initial room that I booked (single) was depressing. The upgrade that I paid for was much better. Even single travelers deserve a nice room!

Stayed in March 2024

Communal areas a little dated

Room was lovely

Stayed in March 2024

A bit old fashioned decoration wise

Location was good, very clean.

Stayed in March 2024

Room was fine,had everything i needed View was great Breakfast was excellent

Stayed in January 2024

Staff “forgot” to mention that there is a charge for dogs on check in however claimed that we need to pay it and the check out. Needs a refurb

Hotel is in nice location and have friendly staff with professional manners. Place itself is outdated and ready for full renovation. Food is tasty and good selection of drinks available from the bar. We’ve stayed there mainly as dogs are allowed. Noise from outside can be heard as single glazed windows.

Stayed in February 2024

The hotel is a little dated, could do with a bit of a revamp.

Staff were great and the rooms were clean, great location and lovely view of the sea from our room.

Stayed in February 2024

Dust on clothes from wardrobe after one night ?

Stayed in February 2024

Needed updating

Location and staff

Stayed in January 2024

The bed was uncomfortable to sleep on however for the time spent there it was a place to crash.

It was very good and enjoyable and there was a variety of choices.

Stayed in December 2023

The juices at breakfast were warm.

The staff here were lovely, I will never forget the kindness shown to my children and I when we turned up for a last minute stay.

Stayed in December 2023

Room was on the small side.

Room was immaculately clean with a view sea facing. fabulous. Breakfast was good with a large selection of cooked, continental, fruit juices and cereal. Meals in the bar were good quality and reasonably priced in the current climate. Staff were brilliant and accommodating when my wife became ill. Thank you everyone,

Stayed in December 2023

The staff were all very friendly and helpful, our room was clean and comfortable, breakfast was delicious with plenty of choice, and had we chosen a room with a sea view, the view would have been wonderful.

Stayed in December 2023

It’s a little tired. And the beds were a little hard for me. But I do like a soft bed.

The location of our room (76) was amazing. The view was to die for. The room was large with plenty of storage but the shower was a dribble and the bathroom was a bit tired. As was the rest of the hotel. The lift was interesting and terrifying. One of those cage lifts which we were convinced was going to plummet to the ground. (It didn’t)! The staff were fantastic. They couldn’t do enough for us. And the food was good too. The hotel could benefit from an update but I would definitely stay here again.

Stayed in December 2023