Room had a damp smell

Location met our needs

Stayed in July 2025

Aged and tired. Windows are old, and every passing car can be heard. It was too hot and couldn't open the window because all that noise that came from the street already would be even more terrible. Exactly, this noise made it impossible to sleep at all. There was WiFi, but there was no Internet connection. There was a TV, but it didn't work. There were side lamps, but without bulbs. A bit dusty on the shelves. Poor lighting. We got the room next to the staff room, and there was a washing machine or tumble dryer working most of the night.

Value, breakfast included, hairdryer and iron in the room. Comfy bed. Big mirror.

Stayed in August 2025

When we arrived even we booked through booking they said it was fully booked and they did not have a room. we showed them the booking receipt and then they prepared a room for us but we had to wait for 30 mins ish at 8.30 pm. They didnt offer us anything while waiting. The breakfast was included and it the one of the bread slide there was fungi. We told them and they changed for us

The staff was kind

Stayed in August 2025

Radiator was on full in June. Shower mixer was a pain to get correct temp and toilet was not fixed to floor and rocked as I got off.

Convenient for passing through

Stayed in June 2025

Staff not around to let us into the property though they were very friendly when they did come. Room was very closely overlooked by a cottage connected to the hotel and there were no blinds so had to keep curtains shut. Breakfast included was continental which was fine but this should have been stated.

Nice bathroom and fluffy towels

Stayed in June 2025

Busy road, on exit must turn left and go all the way to next roundabout to turn around to get to Dumbarton, not a massive issue. Just a peeve.

Good location, quiet, clean although dated. Good value for money.

Stayed in June 2025

Breakfast was chaotic and disappointing. Buffet breakfast very limited and full breakfast very basic. Price reflects this so I accept this. Bathroom plug missing, toilet has not bern flushed.

Staff friendly and pleasant. Room well equipped.

Stayed in May 2025

the place is alcohol free so if you want a drink in a bar this is not for you or go to local garage (10 min walk) for alcohol for the room had to keep blinds closed as neighbouring flats can see right in window part from that

it's fine for a stop over staff are friendly

Stayed in May 2025

A little further away from Clydebank- you need a taxi/car to stay here

Ended up booking this very late at night due to another hotel not honouring my booking. Room was clean and comfortable and staff were kind.

Stayed in May 2025

Room was very spacious and fairly well presented..could do with an update if it wants to compete with similar hotels . thought the price was good for what was on offer to be fair

Stayed in April 2025

They offered complementary breakfast and the continental breakfast was just cereal and fruits.

Stayed in April 2025

Access to the property was a bit tricky coming out from Glasgow.

Functional and comfortable!

Stayed in April 2025

I sent 2 emails prior to arriving and neither was answered. Instead, I received an automated ‘we will get back to you’ email. Upon arrival, there was no one in and it was locked. Thankfully I read what it said on a poster in one of the windows that gave me a mobile number to call (it wasn’t particularly obvious and I nearly got back in my van to drive away). I called the number and the man told me how to get in and where he had put my key. Great! However, he then said breakfast would be between 8 and 10am. The website had said from 7am, which was one of the reasons I chose to book there. When I got to my room, there was a handwritten note that said ‘if you want breakfast, come after 9am’. This is not good - people have to be at work! So I went down at 0805, just in case breakfast was at 8 as the man had said. But there was no one to be seen and I couldn’t get into that part of the building - it was still locked. I think I should receive a small refund due to not having been provided with breakfast as advertised.

Stayed in March 2025

Spacious no frills room with modern bathroom and fountain shower (no bath) Very soft mattress. Can hear other patrons and TVs through the thin walls. Food was delivered to room in takeaway containers with no condiments or cutlery. Breakfast not until 8am. No alcohol. Staff were lovely. Take cash or card. Petrol station with M&S food 1min drive away as well as a chicken and Indian restaurant.

Stayed in March 2025

Bed sheets not clean

Location

Stayed in February 2025

The room was very dirty, shower was leaking as well as the shower panel

Not much

Stayed in March 2025

Room was tired and dated not cleaned properly

Nice bathroom

Stayed in February 2025

Only one hand towel and one bath towel between a couple bit of a let down and no bath mat

Hotel was ok but very disappointed in lack of security fire exit unlocked all nite and when it came to breakfast they just said sorry we slept in

Stayed in February 2025

Poorly decorated, breakfast is cereal, toast, cake fruit. Overall feel of catering for truck stop people or local authority emergency housing. This has the potential to be a thriving business if money, and thought put into it

Location near family

Stayed in January 2025

Couldn't get an answer for breakfast or to check out so had to put my key through the letterbox and leave without breakfast. Pretty annoying since it was included.

It was clean and tidy

Stayed in January 2025

I think it should be explicit when you are considering making a booking that it is a vegetarian/ vegan only restaurant and does not serve any alcohol

Staff were absolutely lovely

Stayed in September 2024

The smell from the kitchen coming up to the room. The walls needed painted had been filled but not painted over.

Good location. Bathroom is modern.

Stayed in September 2024

Doors locked when we arrived, had to ring n wait for someone, which took nearly 1 hour. After 3 phone calls. Breakfast cold. Had to walk out into rain to go to dining room, which again was locked. No loo roll in toilets. Door wouldn't lock. No milk eith tea n coffee making facilities.

Nothing Attitude left a lot to be desired when complained about doors bring locked, n waiting an hour for someone to let us in

Stayed in August 2024

The carpet in the room was old and tired and could do with replacing to give it a cleaner fresher feel.

Good service and nice food. comfortable bed.

Stayed in August 2024