St. Saviour's Road, Saint Helier Jersey, JE2 7LA, United Kingdom
#18 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 202 hotel reviews
7.9Cleanliness
8.6
Comfort
8.2
Location
7.9
Facilities
8.1
Staff
9.1
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 21 April 2024
Peter
United KingdomThe ventilation in our room, with the west facing windows, was poor, and it became too hot snd stuffy in the late afternoon and evening.
The staff members were very welcoming and friendly. They were keen to help and ensure we were happy with our stay. The lounge and bar area was inviting and comfortable.
Stayed in April 2024
Reviewed: 12 November 2023
Lyanna
United KingdomLimited food options due to delivery problems but this did not make too much difference to our trips. The location of the hotel is good but still a fair walk into the main area of st. Helier. Bud service can be accessed from outside the hotel but we ended up walking most of the time.
Staff were very warm and welcoming. Laid back feel, large comfy room, lovely shower/bath.
Stayed in October 2023
Reviewed: 24 October 2023
Paul
United KingdomNice food very polite and helpful staff.
Stayed in October 2023
Reviewed: 18 October 2023
David
United KingdomLack of comfortable chairs in the bar area Therefore unable to invite friends or even make friends with other guests I think the hotel lost a lot of revenue re comfortable chairs Lack of evening entertainment not even any board games etc
Breakfast pool room parking lifts
Stayed in September 2023
Reviewed: 13 September 2023
Ian
United KingdomNothing major , ate in the hotel on my first evening , had the lamb which was fine but only one slice !
A good choice at breakfast , the quality of the sausages and bacon were very good . The staff were very pleasant and attentive . The hotel was very clean and the rooms were spacious and well maintained .
Stayed in September 2023
Reviewed: 2 September 2023
Alison
United KingdomThe fridge in our room (family room) was like a radiator making the room very hot so we had to turn it off.
Good facilities and friendly staff. All clean with modern decor in the communal areas.
Stayed in July 2023
Reviewed: 1 September 2023
Jemma
GuernseyVery creeky floors
The little extras in the room Very spacious room
Stayed in August 2023
Reviewed: 23 August 2023
Steven
United KingdomNo air conditioning in room
The service and the staff, very friendly and polite. Food was very good.
Stayed in August 2023
Reviewed: 21 August 2023
Amy
United KingdomThe Family room and bathroom that we had was slightly dated, and the main bed could be a lot bigger for the size of the room.
A spacious family room and very clean. The staff are all helpful and friendly. The location worked perfectly for us as a one night stop off, as we could walk down to St Helier and explore for the day.
Stayed in August 2023
Reviewed: 18 August 2023
Paul
United KingdomPool area a little tired
Staff all efficient, polite and obliging. Excellent food in restaurant- evening, lunch and breakfast
Stayed in August 2023
Reviewed: 17 August 2023
Jo
United KingdomShelf needed in bathroom under the mirror and somewhere to place shampoos ect within shower instead Of placing them on floor of shower
Lovely staff, clean comfortable, 2 pools plus small jacuzzi Really good food, reasonably priced dinner
Stayed in August 2023
Reviewed: 14 August 2023
Stephen
United KingdomNight time receptionist was a miserable, horrible, grumpy man
Pool, comfort
Stayed in August 2023
Reviewed: 5 August 2023
Val
United KingdomThe bed was uncomfortable
The staff were excellent, very helpful
Stayed in August 2023
Reviewed: 3 August 2023
Caroline
United KingdomThe decor in the room was tired & in need of updating. The location wasn’t great & traffic noise outside disturbed our sleep; air conditioning would have helped.
The staff were polite & attentive.
Stayed in July 2023
Reviewed: 2 August 2023
Richard
All excellent.
We had a lovely stay for 4 nights for a family getaway. The rooms were comfortable and clean and the dinner was very good. The staff were super friendly and accommodating, especially with some niche requests for our toddler. The pool was lovely. Thanks so much 😊
Stayed in August 2023
Reviewed: 24 July 2023
Elly
United KingdomShower a little small
Opposite our niece’s flat Nice atmosphere Friendly, helpful staff
Stayed in July 2023
Reviewed: 14 July 2023
Leanne
United KingdomPool area needs repair, upgrade, dinner menu lacking choice
Good cleaners nice breakfast
Stayed in July 2023
Reviewed: 9 July 2023
Roger
United KingdomToo Hot
Stayed in July 2023
Reviewed: 4 July 2023
Robin
United KingdomA long walk to town
OK
Stayed in June 2023
Reviewed: 25 June 2023
Sylvia
United KingdomWhen we arrived 15 mins before breakfast finished a waiter who was showing us to a table looked at his watch, very unprofessional About 1 mile walk to town which is fine, but if you are going back and forward it can be quite tiring. Bus services to the hotel stops quite early. We arrived at the airport, bus to bus station. (about 6pm). No buses available which pass the hotel so had to walk with cases. Taxis are expensive!!
Nice breakfast. Large front facing room. Friendly staff
Stayed in May 2023
Reviewed: 10 June 2023
Clair
United KingdomStanding outside at the front of hotel for a cigarette. Maybe an area outside behind the hotel.
Indoor pool no extra charge
Stayed in June 2023
Reviewed: 4 June 2023
Hamish
United KingdomThere is not much not to like.
Hotel is clean and the facilities are good, better suited to more mature customers, but facilities are good and the pool and leisure facilities are good for younger families.
Stayed in June 2023
Reviewed: 27 May 2023
Musson
United KingdomWe enjoyed our stay, nothing I didn't like
Friendly staff, comfortable room, good facilities
Stayed in May 2023
Reviewed: 22 May 2023
Kathleen
United Kingdomnot a thing
room was lovely Staff were brilliant. Food was exceptional x
Stayed in May 2023
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