Greta Bridge, Barnard Castle, DL12 9SE, United Kingdom
#38 of 46 hotels in Barnard Castle
Guests' ChoiceBased on 1723 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 18, 2024
Caroline
United KingdomThe food was rather expensive for my pocket and vegetarian options rather limited and overpriced my fruends thought
The staff particularly Michelle couldn't do enough and went out of her way to help us
Stayed in April 2024
Reviewed: April 16, 2024
David
United States of AmericaNo toiletries (conditioner, body lotion etc). We found this very strange considering it’s a “spa” hotel. Dinner menu was not too good no accommodation for vegan diets.
Location. Breakfast was good and breakfast staff were helpful and accommodating.
Stayed in April 2024
Reviewed: April 15, 2024
Frank
United KingdomCosy room was more than adequate for a one night stay. Restaurant was good and breakfast was excellent
Stayed in April 2024
Reviewed: April 14, 2024
Vivien
United KingdomRoom a bit on the small size especially with a dog
Right place to stop on way to Scotland
Stayed in April 2024
Reviewed: April 14, 2024
Garry
United KingdomNothing
The bar staff were brilliant and the staff at breakfast were equally so
Stayed in April 2024
Reviewed: April 14, 2024
Martin
United KingdomComfortable room, lovely building. Friendly staff.
Stayed in April 2024
Reviewed: April 9, 2024
Derek
United KingdomBathroom Door not particularly private
Enjoyed my "Fat Boy's Breakfast"
Stayed in March 2024
Reviewed: April 9, 2024
Julie
United KingdomN/A
Good location in a peaceful area, great scenery
Stayed in April 2024
Reviewed: April 8, 2024
Diane
United KingdomPoor vegetarian choices in restaurant and bar.
Excellent breakfast.
Stayed in April 2024
Reviewed: April 6, 2024
Claire
United KingdomThis is our 4th visit and always enjoy our stay
Stayed in April 2024
Reviewed: April 4, 2024
David
United KingdomExcellent breakfast
Stayed in March 2024
Reviewed: April 3, 2024
Ann
United KingdomVery good value for money and lovely helpful staff
Stayed in April 2024
Reviewed: March 27, 2024
Stephen
United KingdomNothing.
Excellent customer service from everybody.
Stayed in March 2024
Reviewed: March 27, 2024
Ian
United KingdomSpa was closed.
breakfast was good. Dinner was excellent. room was small but comfortable.
Stayed in March 2024
Reviewed: March 25, 2024
Piotr
United KingdomLet me no when booking that spa is having a refurb wife not happy
Breakfast was very good evening meal in bar wasn’t so good ordered pie and mash mushy peas and gravy like it said on menu when it came was a pie and a dollop of mash no peas or gravy
Stayed in March 2024
Reviewed: March 24, 2024
Dean
United Kingdomno room service
The staff were very good.
Stayed in March 2024
Reviewed: March 19, 2024
Paula
United KingdomLovely breakfast, friendly helpful staff
Stayed in March 2024
Reviewed: March 18, 2024
John
United KingdomEasy to find and park. Idea for a stopover
Stayed in March 2024
Reviewed: March 18, 2024
Natasha
United Kingdom-
So comfy, simple, lovely decor, a great 1 night stay
Stayed in March 2024
Reviewed: March 18, 2024
Philip
United KingdomThe heating didn’t work and the shower went hot and cold
The room was very nice
Stayed in March 2024
Reviewed: March 17, 2024
Elaine
United KingdomNothing
Historical
Stayed in March 2024
Reviewed: March 17, 2024
Mike
United KingdomThe WiFi policy. In the days of cyber security where everyone is attempting to steal data, you should not be forcing me to provide you with data just to connect to the Internet. Normally I would refuse to use your service and just use my own mobile data, but there is essentially no mobile signal in the hotel.
Almost everything.
Stayed in March 2024
Reviewed: March 5, 2024
J
United Kingdom2 out of 3 light bedside lights didn't work when I first arrived, but they were quickly replaced when I reported it to Reception.
Ate in both the formal dining room and the bar. Had delicious meals in both: very tasty chicken ballentine meal in the restaurant and delicious tomato soup in the bar. Would recommend both. The Spa was very good, and not too crowded. Most of the time I was the only one using it.
Stayed in February 2024
Reviewed: March 2, 2024
Catherine
United KingdomRooms could do with some improvements.... lighting and some furniture need upgrading.....but didn't affect our stay.
Friendly and helpful staff.... especially on reception and very attentive at breakfast.
Stayed in March 2024
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