286, Bridge rd, Lower Swanwick, SO31 7EB, United Kingdom
#2 of 4 hotels in Lower Swanwick
Guests' ChoiceBased on 1131 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.9
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 18 April 2024
Sandra
United KingdomI was a bit chilly in the room.
Coffee in room, staff great. All good but only there for 12 hours so difficult to comment
Stayed in April 2024
Reviewed: 17 April 2024
Ian
United KingdomRooms were overpowering in 'Air freshner'. We are sensitive to 'perfume smells' for us, this was just too strong. It seems to be embedded in soft furnishings, carpet etc. We did try another room, but that was the same. For many people, this will not be problem.
Location, cleanliness, friendly staff.
Stayed in April 2024
Reviewed: 16 April 2024
Gary
United KingdomHad difficulty connecting to WiFi from room we were in but staff rectified very quickly and connected us to an alternative which worked great. Had to leave very early in the morning and couldn’t find anywhere open to leave key but again sorted this by sending an email to hotel notifying where we had left the key and that we had checked out .
Great location , friendly and very helpful staff, great size room and very clean and fresh , good bathroom and room facilities , we wanted for nothing . We had a very comfortable bed and pillows were a dream. Decor in bar and restuarant area looked new and furnishings were immaculate, staff serving there were welcoming and attentive .
Stayed in April 2024
Reviewed: 16 April 2024
Andy
United KingdomThe room was extremely well appointed and great value for money
Stayed in April 2024
Reviewed: 14 April 2024
Tabatha
United KingdomPrivate entrance out the way of the pub and free car parking. They allowed us a late checkout :) It is small but ideal for what we needed.
Stayed in February 2024
Reviewed: 12 April 2024
Stafford
United KingdomStaff at bar didn’t know the answers to any of the questions relating to hotel. Just said I would need to speak to a manager. Missed opportunities to upsell breakfast on check in
Rooms were comfortable with good facilities
Stayed in April 2024
Reviewed: 12 April 2024
Alice
United Kingdomyou could hear a lot of corridor noise in the night, doors shutting and people trying to get into their rooms which effected sleep quality. the rooms was also very hot!
really good value, friendly staff, clean rooms and a very comfy bed. Staff were really helpful in getting us some necessities we had forgotten
Stayed in March 2024
Reviewed: 10 April 2024
Fortag
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 April 2024
David
United KingdomNothing really all good
The bed was very comfortable and the fridge a good plus. Free parking was a boon, and the breakfast options looked great although I didn't have time to try it.
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomSlightly small bedroom
Room and bed was lovely. Very clean
Stayed in April 2024
Reviewed: 7 April 2024
Peter
EgyptDamp smell
Staff and location
Stayed in April 2024
Reviewed: 31 March 2024
Mark
United KingdomFew issues while we were there , but can be sorted for next guest.
Great location
Stayed in March 2024
Reviewed: 29 March 2024
Mamma
United KingdomThe only issue was a tepid shower in the morning. Not quite cold but ya know when the water is warmer when it's at your feet? Certainly woke me up, not in a great way. It would absolutely not stop us staying here again. Possibly my daughter used up all the hot water, (my energy bills are horrific with a 16 year old shower monster) 🤷 Told we would have a dog welcome pack, which we didn't. No problem, we always have all we need for him. I did question if the fold up bed had been set up for him though, which was a little disconcerting. I mean I love my dog, but I wouldn't want him sleeping on a human bed 😬. I'm assuming there was a miscommunication in our booking/housekeeping staff. My comments are trifling. I am nit picking. We will be back 👍
Clean. Lovely staff. Thoughtful accommodation. Perfect for dog also being able to let him potter for a pee around car park last thing at night. Husband loved coffee machine 😏. Stayed due to family visit so didn't sample food but family said food is great here although possibly a bit pricey. I don't know - we had Grandma Dinner and her amazing breakfast 😁
Stayed in March 2024
Reviewed: 25 March 2024
Stanley
United KingdomRoom
Stayed in March 2024
Reviewed: 16 March 2024
Joanna
United KingdomJust wasn’t sure how to hand my key back before 8am
Very comfortable room and nice and close to where I needed to be the next morning
Stayed in March 2024
Reviewed: 14 March 2024
Chris
United KingdomNo Hair drier No milk
Stayed in March 2024
Reviewed: 12 March 2024
Simon
United KingdomWas great!
Nice clean room and a perfect location. Friendly staff too.
Stayed in March 2024
Reviewed: 9 March 2024
Tricia
United KingdomVery welcoming and helpful staff. Really comfortable bed. Lovely dog friendly room with bed, bowl, treats. Nice breakfast. Free parking.
Stayed in March 2024
Reviewed: 26 February 2024
Lino
United KingdomRoom got very hot, had to ask for milk, tv kept turning its self off
Clean, comfortable, friendly, nice place for a night
Stayed in February 2024
Reviewed: 25 February 2024
Kimberley
United KingdomClean, well equipped, comfortable room. Free parking and good choice at breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Pat
United KingdomStaff were amazing. The room was lovely, very comfortable bed. The restaurant was lovely, i had the fillet steak. No complaints at all here, keep up the good work guys, I will definitely be returning.
Stayed in February 2024
Reviewed: 16 February 2024
Yul
United KingdomVery tight shower cubicle.
The room is clean with good facilities, coffee machine was excellent.
Stayed in February 2024
Reviewed: 15 February 2024
Dawn
United KingdomWanted downstairs room
Bed was comfy
Stayed in February 2024
Reviewed: 10 February 2024
Mark
United KingdomIts nit picky and it didn't't really bother us but we could hear the dog and some noises like loud conversation at times. Really wasn't that bad but if you want the down side that was it.
The room as always was clean and well appointed TV perfect, The Resturant meals both dinner and breakfast were very good no complaints at all. Staff are always very friendly and efficient
Stayed in February 2024
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