Burton, Castle Combe, SN14 7LT, United Kingdom
#5 of 8 hotels in Castle Combe
Guests' ChoiceBased on 622 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
9.3
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Terence
United Kingdomwe were quite surprised at the accomodation it was really good warm and cosy plenty of accessories such as iron,hair dryer plenty of tea and coffee more if required. A very friendly pub food was excellent , situated in an area which made easier to visit the Cotswolds
Stayed in April 2024
Reviewed: 18 April 2024
Stephen
United KingdomBathroom showing signs of mildew
Charming pub with rooms. Great base to explore the area. Very good meals both in the evening and breakfast - lots of options for food and drink. Friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Deborah
United KingdomThe property had a lovely village location, excellent staff (young woman in the pub)to help us settle in. Really nice decor, super comfy bed, excellent linens, great shower, quality teas and coffee.
Stayed in April 2024
Reviewed: 10 April 2024
Thomas
United KingdomCabin was a little smelly at first, but we quickly forgot about it.
We had dinner, which was excellent.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomOdd bit of road noise in the morning, but it’s a minor road so not a great deal of traffic. Certainly didn’t detract from the excellent experience - will definitely book again
The Old House pub and food qualify. Very attentive staff. Quiet village location and beautiful views of the surrounding countryside. Lovely farm shop over the road.
Stayed in April 2024
Reviewed: 7 April 2024
Mike
NetherlandsWe especially liked the bar wirh the wood Burner.
Stayed in April 2024
Reviewed: 7 April 2024
Anita
United KingdomGreat food, fantastic staff. 😋
Stayed in April 2024
Reviewed: 3 April 2024
Robyn
United KingdomMy first night there were some very noisy guests but this wasn't the fault of the accommodation. The shower was very slow draining. I had to turn the shower off halfway through my shower washing my hair to give it time to drain so it didn't flood the bathroom. I also couldn't get the coffee machine to work.
Such a lovely room, a comfy bed and great touches in the room like a bottle of water and good choice of drinks. Really good value for money. I ate in the restaurant one night and the food was incredible, the breakfast was good too. Both staff members I dealt with were super helpful, friendly and polite too.
Stayed in April 2024
Reviewed: 3 April 2024
Bucknall
United KingdomLovely friendly welcome and comfortable, stylish room. Fantastic food
Stayed in March 2024
Reviewed: 2 April 2024
Lynne
United KingdomNothing it was a great stay.
The food was exceptional, the staff were really friendly and the room was fantastic value for money.
Stayed in March 2024
Reviewed: 26 March 2024
Hai
VietnamNot much to do around
Spacious and comfy room, the location is peaceful, has a nice cottage vibe
Stayed in March 2024
Reviewed: 25 March 2024
Barry
United KingdomNothing not to like
The place is a hidden jewel The staff The food Fantastic spotlessly clean The apartment I was given was amazing warm clean had everything even a dish washer
Stayed in March 2024
Reviewed: 24 March 2024
Elizabeth
United KingdomThe room was a little small and the furniture a little dated. The kettle was pretty small..
It was a good location for us. The room had good accessibility for us and our dog. The room was very warm and we liked the bathroom which had a good shower and was nicely designed. The bed was very comfy.
Stayed in March 2024
Reviewed: 24 March 2024
Julia
United KingdomThe fact that it didn't have air conditioning :( The rooms got very hot and it was too loud for us to sleep with the window open.
It was almost perfect
Stayed in March 2024
Reviewed: 19 March 2024
James
United KingdomAll very clean and quiet around the grounds and the food was all excellent and freshly cooked.
Stayed in March 2024
Reviewed: 19 March 2024
David
United KingdomThis was an exceptional find. The staff couldn't have been more helpful. The food and drink was superb. The room was perfect. Would definitely recommend.
Stayed in March 2024
Reviewed: 12 March 2024
Laura
New ZealandThe food is fantastic, best shower we had the whole trip. Staff are friendly and attentive.
Stayed in March 2024
Reviewed: 10 March 2024
Richard
United KingdomSome minor issues which were resolved expediently.
Location, room, quality of evening meals, service received overall.
Stayed in March 2024
Reviewed: 3 March 2024
Kevin
United KingdomFood I ordered didn’t arrive so ended up cancelling it which at 9pm meant I was very hungry that night . When I advised the bar staff no apology or offer of the drink I was purchasing being offered free of charge as a gesture .
Cost clean and lovely pub
Stayed in March 2024
Reviewed: 2 March 2024
Lisa
United KingdomThis was my first solo holiday. I am really pleased with my whole experience. I was met with a warm, friendly greeting and shown to my room. I loved the room I stayed in. It was warm, cosy, and clean. I had dinner in the pub, and the young gentleman was extremely nice and helpful. The food was lovely and it was a peaceful atmosphere in the pub.
Stayed in March 2024
Reviewed: 29 February 2024
Ben
United KingdomNothing it was the perfect stay
Loads of different options for breakfast! And was absolutely fantastic
Stayed in February 2024
Reviewed: 28 February 2024
Bee
United KingdomFriendly welcome, comfortable bed, amazing dinner and hearty breakfast.
Stayed in February 2024
Reviewed: 27 February 2024
David
United KingdomConvenient location and trouble free
Stayed in February 2024
Reviewed: 26 February 2024
Ann
United KingdomStaff very helpful, friendly and made you feel very welcome. The food was very tasty and the room was very spacious and clean. Would stay again
Stayed in February 2024
Port Elizabeth, South Africa
Petrovac na Moru, Montenegro
Brooklyn, USA
Zenica, Bosnia-Herzegovina
Providence Bay, Canada
Chon Buri, Thailand
Paris, France
Murmansk, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content