Nothing.

Location, hotel, room and bed was excellent. Great breakfast and friendly staff. Would definitely stay again.

Stayed in April 2024

No bar or restaurant due to renovations

Stayed in March 2024

Rooms quite basic and a bit shabby

Very tasty breakfast.

Stayed in March 2024

I was disappointed that there was no food options , would have been more helpful if this info was readily available on booking.com and not once you've paid. The place is cold , the small electric radiators aren't up to much and it would have been better if blankets were put in the wardrobe as Quilts weren't that warm

This will be a nice place to stay when everything is back open . Room was very spacious I liked the addition of the chairs and table as many places don't give this . Location is good however not close to anything . Bed was very comfortable and the lady on reception couldn't do enough for you so great service

Stayed in March 2024

No hairdryer in the room! Two bottles of face and body wash fixed above sink, none above bath - had to step out of shower to get some soap!

Very friendly reception, beautiful grounds, comfy bed

Stayed in March 2024

We were not informed ( I believe I am right in saying this ) until after I had booked and paid for the reservation that the bar and restaurant were not open . Do we arrived looking forward to a drink in the bar , a nice meal , then maybe another drink in the bar before retiring. As it was one of us had to drive to eat so no drinking. In the morning we thought at least we can have a coffee before we leave. The kettle did not function and with no one around no way of getting a replacement kettle. A little niggle, why cover the plug point near the only mirror with a heavy set of drawers ?

Close to Droitwich , very quiet

Stayed in February 2024

Nice clean friendly staff

Stayed in October 2022

Very hard bed

Suitable location for me

Stayed in October 2022

Nice big room, clean and everything worked. Beautiful surroundings and just off the M5. Had dinner in the restaurant which is of a good standard.

Stayed in November 2022

The location was perfect for me and my partner as we chose to drive into the centre but if your looking for somewhere close to the centre bare in mind it is a 10minute drive.

The hotel was beautiful and the staff were friendly and accommodating.

Stayed in October 2022

Other guests banging their room doors

Lovely breakfast with choice

Stayed in October 2022

very expensive breakfast, cobwebs, sticky surfaces

handy spot by the motorway

Stayed in October 2022

Close to the M5

Stayed in October 2022

The shower went from boiling hot to warm and almost scalded me a few times.

Rooms were very spacious and the beds were very comfortable. The TV was Massive as well. The staff were very helpful.

Stayed in October 2022

No hot water and couldn't use the bath as plug not working

Staff were friendly

Stayed in October 2022

Rooms and facilities very dated.

Breakfast was OK. Seemed a shortage of staff one MSN trying to do all.

Stayed in October 2022

The bar closed at 22:00

The staff were helpful

Stayed in September 2022

Breakfast was tiny. Very small amount of staff. Decor was strange decorated, mixed with modern and old fashioned furniture.

Clean and beautiful location

Stayed in October 2022

Whilst the people on duty all worked very hard the hotel did seem short staffed, sometimes causing delays in the restaurant at dinner. I disliked the fact that Booking.com did not make it clear that all their prices did not include VAT, so cost 20% more overall, and breakfast advertised as £10 was in fact £12.This is not a criticism of the hotel , but of lack of clarity in the booking

The beds were comfortable and the full English breakfast very good. The food at dinner was well cooked and portions generous. The location was quiet and peaceful. The staff were pleasant and helpful.

Stayed in September 2022

UNFORTUNTELY THERE WAS A WEDDING ON AND SO WE WERE NOT ALLOWED TO USE THE BAR OR RESTAURANT. NO FREE WIFI IM BEDROOMS EITHER

Stayed in September 2022

Bathroom, bath in particular, needs upgrading. Shower curtain didn't stop the water from leaking onto the floor when showering. Bath was very tatty (Room 218) and had been shoddily repaired and silicone-sealed. Quite scruffy and slightly off-putting, TBH. Also, wi-fi does not work in the rooms, so I had to tether my phone to my iPad to have internet

Quiet. Decent food. Good-sized room. Comfortable. Polite staff, but not too stuffy and formal. Good rates. Only tried evening meal (not breakfast), but it was fine, and the service was good.

Stayed in September 2022

Certainly the room we were given had seen better days and the guy off reception spraying a carpet with air freshener in the car park at the back of the hotel didn’t do anything to change this?

The staff were excellent

Stayed in September 2022

Understaffing was very apparent and indeed the restaurant staff also conducted checkout in the morning but were unable to access or operate the tills to provide my vat receipt - this was subsequently sent. The coffee drink options at breakfast wee limited to “Coffee” - no latte or other options available.

Have stayed here a number of times over ten years and it’s a very comfortable hotel. The car park is close proximity to the hotel entrance so not far to transfer your luggage to the rooms. All the rooms I’ve stayed in are spacious and well furnished. The staff on duty this visit wee very helpful, welcoming & friendly. My evening meal was good quality fish & chips and breakfast was also good. This venue will remain a regular stopover location for me and I can recommend

Stayed in August 2022

Only enough hot water for 1 very quick shower. Doors slamming all day and night. We weren’t told until arrival that the restaurant wasn’t available for dinner and we would have to go elsewhere. We actually picked this hotel bcoz it had a restaurant.

Food was nice, staff very friendly

Stayed in September 2022