The Terrace, St Ives, TR26 2BN, United Kingdom
#8 of 10 hotels in St Ives
Guests' ChoiceBased on 1014 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 23 April 2024
Rupal
United KingdomIts a shame that hot breakfast and coffees like latte etc are not included as I think its cheeky to charge more. The rooms was also very small and very stuffy and hot
the location was great and staff
Stayed in April 2024
Reviewed: 18 April 2024
Dena
United KingdomIt wasn't easy to know where to park our car when we arrived, for the valet parking although the staff were incredibly accommodating about this. We came with a child and found that although it was welcome news that she could come to the pool with us, the timings were very narrow and pretty restrictive for children, especially considering nap timings etc.
Staff were very helpful, welcoming and accommodating. The beds were exceptionally comfortable. The view from the room over the beach was fantastic. The fact that the spa was complimentary with the stay was a lovely surprise and the facilities were well maintained, clean and not too busy. Breakfast was comprehensive and offered plenty of variety. The beach can be accessed by walking down a path directly from the hotel terrace, which made it very easy to explore. The town itself is lovely, full of art galleries and beautiful shops. We would definitely come here again.
Stayed in April 2024
Reviewed: 17 April 2024
Elizabeth
United KingdomDifficult to access sockets (behind bedside table) for recharging my phone. A socket by the desk would be helpful.
The view out to sea from both the bedroom and the restaurant. Having the spa in the same building. Staff were pleasant and helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Alfie
United KingdomTwo single beds pushed together as a double was never mentioned
Amazing view and large room.
Stayed in April 2024
Reviewed: 15 April 2024
Lionel
United KingdomTelevision didn’t work properly although staff did their best. Too many cushions on the bed - just annoying. Bin men coming at 6.30 am outside bedroom window.
Breakfasts was very good an excellent variety of plants. Gin in bedroom a nice touch. Good view in dining room. Lovely staff.
Stayed in April 2024
Reviewed: 12 April 2024
Matthew
United KingdomThe food was terrible, we ate at the hotel first night. The breakfast options were very limited and even though it says breakfast included (continental breakfast only) you still have to pay for hot dishes. For the cost of the hotel they could do much better. Service not great at all.
Our room was perfectly sized, great location to beaches and town centre. Indoor heated pool was great.
Stayed in April 2024
Reviewed: 9 April 2024
Surendra
United Kingdomparking was an issue and an extra charge, the bed mattress in our room was sagging and could do with a new one. The description of breakfast was misleading. Only continental breakfast was inclusive. Cooked meals were an extra charge.
view and location
Stayed in April 2024
Reviewed: 7 April 2024
Simon
United KingdomShower room was tiny (room 103), door didn't lock properly. Staff appeared very rushed, considering hotel didn't seem full.
Very comfy bed, nice location
Stayed in April 2024
Reviewed: 7 April 2024
William
United KingdomHit bedroom from heat of minibar in cupboard by bed. Could be a real problem in summer
Both v good
Stayed in April 2024
Reviewed: 6 April 2024
Melody
United KingdomForgot to replenish tea and coffee in the am Window would not open fully in the room
Fantastic view
Stayed in March 2024
Reviewed: 28 March 2024
Charlotte
United KingdomSpa was great but didn’t feel super super clean and tidy
Amazing breakfast spread and your choice of hot food, you also have sea views while eating. The bed was massive and so so comfy. The location is right on the beach and there’s a bus stop if you’re not good with hills/ walking too far.
Stayed in March 2024
Reviewed: 26 March 2024
Jerry
United KingdomSoundproofing between the rooms 🤔
Stayed in March 2024
Reviewed: 24 March 2024
Dinah
United KingdomVery disjointed with lots of stairs
Location
Stayed in March 2024
Reviewed: 23 March 2024
Andrew
United KingdomLack of parking is a bit of an issue but the hotel manages this well with valet parking off site
Very nicely furnished, great views and lovely to have fires going in the lounge
Stayed in March 2024
Reviewed: 22 March 2024
Kairsti
United KingdomNot applicable as no negative feedback
The staff were extremely welcoming and helpful.The hotel itself was well maintained and comfortable in a beautiful setting.Breakfast was yummy!
Stayed in March 2024
Reviewed: 22 March 2024
Stefan
United KingdomGood breakfast nice views from restaurant
Stayed in March 2024
Reviewed: 21 March 2024
Emily
United KingdomThe breakfast .. there was plenty of continental choice and toast but the hot food let it down extremely dry bacon and sausage .. cooked and microwaved I think .. inedible .. and eggs were tasteless yolks very pale so probably cheap generic eggs .. however this would not put me off going back as everything else was superb ..
Room was absolutely lovely a fantastic view of the sea comfortable beds spacious bathroom .. great spa and pool location perfect ..
Stayed in March 2024
Reviewed: 18 March 2024
David
United KingdomBreakfast was poor.
Unfortunately for me the breakfast was very poor. You kindly refunded me the cost of the breakfast but I would have preferred a better breakfast and experience.
Stayed in March 2024
Reviewed: 14 March 2024
Naomi
United KingdomLovely room
Stayed in March 2024
Reviewed: 12 March 2024
Ian
United KingdomCar parking not ideal but not a major problem.
Excellent location. Comfortable large room. Good facilities.
Stayed in March 2024
Reviewed: 3 March 2024
Jennifer
United KingdomThe bedroom had insufficient drawers/space for clothes for our 4 night stay in winter-the space is there but badly planned eg 1 short hanging wardrobe which is too short due to a shelf at the base (I am 5ft1ins and my dresses crumpled at the hem. The 2nd half of the wardrobe has a fridge, coffee maker & safe in it. No drawers in the room deep enough for eg socks, underwear - the desk & bedside tables had 1 drawer each less than 1.5ins deep. There were 2 wide empty spaces in the room where a set of drawers & somewhere to hang our winter coats would have easily fit Cooked breakfast was not good - seemed pre cooked & reheated. Cooked breakfast very slow to come - kitchen service clearly an issue 3 days running - needs improving.
Our room, position, comfort, cleanliness - very good. Bed very comfortable. Nice towels. Shower good. View- excellent Continental breakfast good Bar area pleasant and drinks reasonably priced Restaurant manager at breakfast very pleasant
Stayed in March 2024
Reviewed: 29 February 2024
Darren
United KingdomLocation
Stayed in February 2024
Reviewed: 26 February 2024
Robert
United KingdomBreakfast was poor and took 35 minutes for poached eggs Double bed was two single mattresses put together so there was a dip you would expect better for the price
Location. Staff and Spa
Stayed in February 2024
Reviewed: 12 February 2024
C
United KingdomUnfortunately our fresh bedding had multiple dark hairs in it!…& a soiled pillowcase. Housekeeping was very good but did lack hugely on the hard floor surfaces. Tasty food & very accommodating to needs but evening meal & breakfast weren’t overly hot.
Location, views, staff were lovely. Spa facilities were very good
Stayed in February 2024
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