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  5. Reviews of Kimpton Charlotte Square by IHG

Reviews of Kimpton Charlotte Square by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38 Charlotte Square, Edinburgh, EH2 4HQ, United Kingdom

#31 of 181 hotels in Edinburgh

Guests' Choice

Review Score

Based on 1414 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.0

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 10, 2025

    9.0
    Beautiful hotel with wonderful, warm staff
    • Business trip
    • Solo traveler
    • Single City Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the restaurant to be a bit overpriced. Also didn’t like that to access the gym/spa you had to walk through the restaurant in your workout gear or alternatively take all your clothing with to change there.

    The most accommodating and lovely hotel staff that were able to give me great recommendations for exploring the city. I also loved the complimentary wine hour to mix with other hotel guests. Bed very comfortable and lovely spa facilities.

    Stayed in September 2025

  • Reviewed: September 5, 2025

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Sleeping Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This hotel is perfect, well located and the staff even greater. They managed to make our anniversary amazing! We also enjoyed the baba restaurant, the food was delicious! Thank you!

    Stayed in September 2025

  • Reviewed: September 5, 2025

    9.0
    Excellent Stay, central location but didnt feel like it
    • Business trip
    • Family with young children
    • Essential Double Room
    • Stayed 2 nights

    From arrival to departure the hotel staff were excellent, and the hotel pool was extremely appreciated after a hard day walking around the city, would definitely stay again when back in Edinburgh

    Stayed in August 2025

  • Reviewed: September 3, 2025

    10
    I’d recipe d anyone to stay here.
    • Couple
    • Premium King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms let a lot of noise in. I could hear loud noises in the middle of the night from people who were leaving pubs. Not the best. Had to play a loud white noise to block it out.

    The staff and location were wonderful. 15 minute walk to the castle! Very clean! The shower could be better especially if you take a shower with your significant other.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    10
    Kimpton 5 star standard above and beyond
    • Business trip
    • Couple
    • Studio Suite
    • Stayed 3 nights

    Same breakfast choice every day. Sparkling water is charged extra.

    Kimpton did not disappoint with this hotel. The interior design brings you to a story of an old British book with every detail. My personal highlight is the fully equipped gym (actually there is a separate cardio zone as well). The free minibar, the free-flow bar social hour and daily amenities are what the 5-star standard really stands for. The location is walking distance to everywhere.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Overpriced for the size of room and basic bathroom (shower over bath)

    Great location and the staff were really friendly.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Great hotel for Edinburgh
    • Leisure trip
    • Solo traveler
    • Essential Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price paid, is a bit of a walk from the old town and center and not much in the immediate area besides a lot of tourist shops and a busy main road.

    Very friendly and helpful staff. Great hotel and room, all very clean and modern. I was only here for one night, however would stay longer to enjoy the hotel and amenities.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    9.0
    .
    • Leisure trip
    • Family with young children
    • Sleeping Room
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    .

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    Good location in a nice hotel
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that they couldn’t make a small bowl of mac and cheese for my son. It’s pretty simple task for a kitchen. Apart from that all the food was nice the buffet breakfast was great and all the staff friendly. Good looking hotel and we got parked easily

    The hotel was lovely can’t fault it

    Stayed in July 2025

  • Reviewed: July 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard to find the hotel by car

    Stayed in July 2025

  • Reviewed: July 27, 2025

    8.0
    It was very good
    • Leisure trip
    • Family with young children
    • Essential Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I would have liked to eat in the restaurant in the evening but I didn’t like the menu. Also I think there could have been more choices at breakfast eg fresh fruit

    The design. the atmosphere , staff & my room was very comfortable

    Stayed in July 2025

  • Reviewed: July 24, 2025

    10
    A brilliant hotel and staff
    • Leisure trip
    • Travelers with friends
    • Essential Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The housekeeping space was right next door so there was quite a bit of banging.

    The staff really couldn't do enough for you. They were incredibly attentive, full of chat and recommendations. The spa was a real highlight!

    Stayed in July 2025

  • Reviewed: July 19, 2025

    9.0
    Overall good
    • Leisure trip
    • Family with young children
    • Sleeping Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Baba did not have reserve seating for hotel guests

    Classic building

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Sleeping Room
    • Stayed 1 night
    • Submitted from a mobile device

    We decided not to have breakfast in the hotel as it was very expensive. When we saw our room we were a little disappointed that we had no view and that it looked onto a brick wall but we realised that actually it was very quiet whereas if we had looked out onto the front it might’ve been very noisy as it was graduation week so we were grateful for the peace and quiet .

    We loved the hotel and the friendliness and helpfulness of the staff and the concierge went above and beyond to help us . We would definitely return

    Stayed in July 2025

  • Reviewed: July 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Sleeping Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent facilities and staff

    Stayed in June 2025

  • Reviewed: July 9, 2025

    10
    We certainly enjoyed our day apart from the slightly disappointing breakfast
    • Leisure trip
    • Couple
    • Essential Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast at the main restaurant wasn’t great to be honest. It was a buffet breakfast and, even though we were quite late, they had run out of a lot of things. It’s the only thing I would thought about the property. We went to Baba restaurant whilst we were there which was excellent.

    The staff were without exception excellent. Nothing was too much trouble.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the look and the vibe staff were excellent

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Fantastic! We will be back!
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Struggling to think of anything.

    Everything! Fabulous location and beautiful hotel. The staff were excellent, friendly and very helpful - top marks!

    Stayed in July 2025

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sleeping Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was excellent!

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 1 night

    Great location and staff. Babba restaurant downstairs was excellent. Room was nice but small

    Stayed in June 2025

  • Reviewed: June 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. Hotel had chill vibe. Staff great

    Stayed in June 2025

  • Reviewed: June 30, 2025

    10
    Cheeky weekend away
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff where excellant, friendly, chatty and made you feel welcome. Best location.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    9.0
    Beautiful boutique hotel with friendly staff and great accomodations
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Some street noise at night from local pubs and people walking by the hotel, but typically ended by midnight. It could have been the location of our room.

    The hotel was near major tourist spots but not on a very busy street which was nice. The amenities of spa, pool, happy hour as well as having tea, water, snacks and coffee in the room were much appreciated. Hotel staff was very helpful and kind.

    Stayed in June 2025

  • Reviewed: June 14, 2025

    10
    Just what we expected- always very pleased when we stay on Charlotte Square.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent breakfast choice and service. Dinner was very satisfactory though choice a little limited.

    Stayed in June 2025

Showing 1 - 25

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