121 South Africa road, Hammersmith and Fulham, London, W12 7PA, United Kingdom
#767 of 1,005 hotels in London
Guests' ChoiceBased on 1073 hostel reviews
7.1Cleanliness
7.5
Comfort
7.3
Location
7.8
Facilities
7.3
Staff
8.3
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Arthur
BrazilThe place smells bad and my bed was a bit uncomfortable. No facilities where I could use my laptop.
Good price and location, the volunteers are really nice and friendly and so is Gerusa, the manager.
Stayed in April 2024
Reviewed: 31 March 2024
Zubair
United KingdomUpstairs beds too close office floor side No space Small rooms
Clean bed Good environment
Stayed in March 2024
Reviewed: 20 March 2024
Phil
United KingdomI would say that the property could do with upgrading to key cards for entering the building…just from a security/convenient aspect, as you have to take a pic of the code which can be shared so it based on trust value. No lockers to store your belongings as this would be beneficial…but be mindful and manage your expectations as it is an old pub which could do with a few modifications and better layout.
A quirky respectable hostel which use to be a pub but relaxing and comfortable in a quiet neighbourhood offering basic facilities. There’s a grocery shop next door if you want to cook you own food as the property has a kitchen otherwise nearby are cafes and restaurants along with transportation which is a 10min walk away. The reception and staff were very friendly and helpful showing you around, providing any information you needed. Clean and tidy bedding with ease of access to bathroom facilities just be mindful of the steps at night and banging your head.
Stayed in March 2024
Reviewed: 7 March 2024
Lakhotra
United KingdomNothing
It is good
Stayed in March 2024
Reviewed: 15 February 2024
Raimonda
United KingdomFacilities,shover not alwais warm water in morning ,night time no fresh air to bread ,some costumer phone beeping alarm after 2 am , awaiking many times..
Good value easy to find,nice , helpful staf..working kitchen..
Stayed in February 2024
Reviewed: 9 January 2024
Jeniffer
United KingdomThe staff is amazing, safety, and easy access to transportation. Thank you.
Stayed in January 2024
Reviewed: 3 January 2024
Marta
United KingdomI liked the social chatter in the kitchen and my room. Christmas was very nice and the food offered free of charge was good, apart of the fact that I am vegan, so I could not enjoy their food as much as others did.
I kept my food in the fridge which was not clean regularly. They had cat and allow it to walk on the dining table while people were eating. The sinks were not cleaned regularly, also showers. The dining tables was not cleaned regularly and not big enough to accommodate all people at some times. In addition to service they provided ones a day hand towel at the sinks. Many people staying longer period cooked and left the sponges for cleaning dishes very dirty in the kitchen. Bed had no curtains and private light. Lacking hygiene. The pillow was not comfortable. Rooms were warm. Staff pleasant.
Stayed in December 2023
Reviewed: 3 January 2024
Haihui
IrelandBut during the past two days, there was a Mongolian woman and a South American man in the room I was in. They woke me up several times in the middle of the night and chatted loudly because I snored loudly. As a shared room hotel, they should have been prepared for this kind of problem before checking in. They didn't even prepare a pair of ear plugs (worth a euro at most) and blamed their mistake on others. Very disappointed that my trip and good impression of this hotel were ruined by these two people. (There are a total of 5 people living in the room I am in, and the other 2 tenants are safe and sound)
I traveled to London for New Year's Eve and stayed in this hotel for two days. The facilities were very complete and the accommodation conditions were very good.
Stayed in January 2024
Reviewed: 20 December 2023
Kimberley
United KingdomIt was all good for me.
The owners are friendly and fair, for the money you can't complain.
Stayed in November 2023
Reviewed: 18 December 2023
Michael
United KingdomSnoring man playing phone loud at night
The facilities amd explanations when I arrived
Stayed in December 2023
Reviewed: 6 December 2023
Ayush
United KingdomThe quilts and pillow could be better.
Ambience, jane(the lady), cleanliness, location
Stayed in December 2023
Reviewed: 2 December 2023
Bello
United KingdomNoise by the staff
Cleanliness
Stayed in December 2023
Reviewed: 29 November 2023
Jeniffer
United KingdomThe ceiling of the shower room is lots of mildew.
The toilet , shower and bed is clean. The staff is very friendly.plus free tea. Thank you so much in this kind of welcoming me.
Stayed in November 2023
Reviewed: 26 November 2023
A
TurkeyThe "rooms" are basically 185 cm partition walls in hall of upper floor of a former pub. You're basically sharing space with 30 other people. Some people have been staying there for 4 years.
The landlord/manager seems to be a very friendly lady and I has a family-run feel to it. It's clean and located very close to tube stations and Westfield Mall.
Stayed in November 2023
Reviewed: 26 November 2023
Kevin
FranceThe room was a little bit cramped, but manageable, as the other guests were very mutually accommodating.
Very helpful staff! Other guests were quite friendly. Big kitchen. 2 steps away from the QPR stadium. Supermarket 5 minute walk. Close to tube. 2 nice small roof terraces!
Stayed in October 2023
Reviewed: 24 November 2023
Anna
UkraineNot very far from the White City underground station. For check-in this hostel accepts the photo of the passport.
Stayed in October 2023
Reviewed: 21 November 2023
Danyal
Saudi ArabiaThe bathrooms could have been cleaner and showers more operational. Some taps were not working properly.
The beds were nice and the room was quiet.
Stayed in November 2023
Reviewed: 20 November 2023
Klaudia
United KingdomVery nice people.Able to cook.
Stayed in October 2023
Reviewed: 6 November 2023
Andi
United KingdomNo places close to eat Shops close early Mini Sainsbury 10 min walk
6 11,23 The hostel is a family run business by a Brazilian husband and wife team. With a big Family welcome The kitchen is the main meeting point for the people who stay here there You can chat watch TV In The kitchen you have facilities to warm up food Ie microwave and hot water for coffee teas etc
Stayed in October 2023
Reviewed: 2 November 2023
Raimonda
United KingdomHave to walk for about 10 min.from the metro, with heavy stuff , not easy to find where that hostel is,long walking around the houses,till somebody shows the way.
Friendly staff, good price,nice, clean bedding,next door bathroom has useful kitchen.
Stayed in November 2023
Reviewed: 23 October 2023
Victoria
United KingdomGreat people seamless stay
Stayed in October 2023
Reviewed: 18 October 2023
Jaeyoung
South KoreaIt does not seem to be a hostel for short comers it seem to be at least month long of living in the hostel so everyone was too close with each other which was good and bad at the same time
The atmosphere was friendly and welcoming
Stayed in October 2023
Reviewed: 18 October 2023
Jared777
CanadaRoom was too small.. 6 double bunkbeds plus 1 bunkbed in a small room.
Close to the train station
Stayed in September 2023
Reviewed: 17 October 2023
Paul
BrazilSo tight
Not bad
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content