4 Richmond Mews, Westminster Borough, London, W1D 3DH, United Kingdom
#7 of 1,008 hotels in London
Guests' ChoiceBased on 269 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
8.5
Free WiFi
9.7
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End of dialog contentReviewed: 18 April 2024
Geoff
United KingdomMinimal access but that can’t be helped
The decor, and thought put into the renovation was really good
Stayed in April 2024
Reviewed: 16 April 2024
Jeannette
South AfricaRooms are dark as there is no real outlook to speak of. Restaurant was OK, but seriously expensive
Bathrooms are great, lovely basins, great pressure shower and lovely amenities Room was underwhelming although beds were comfy
Stayed in March 2024
Reviewed: 8 April 2024
James
United KingdomNothing
Junior suite was excellent. Hotel bar and cocktails amazing
Stayed in April 2024
Reviewed: 30 March 2024
Elma
IrelandNothing to dislike!
Everything....the staff, the amazing interior style, the food and location. Particular mention to the breakfast staff! We were upgraded too which was such a lovely surprise. Will definitely be back.....
Stayed in March 2024
Reviewed: 25 March 2024
Stephen
United KingdomBreakfast service was a little random on first day, and rye bread (with avocado) was tasteless!
Friendliness of staff Comfort of rooms Great location
Stayed in March 2024
Reviewed: 19 March 2024
Maria-elisabeth
Austria-
Absolutely beautiful hotel in a nice area. Everything was perfect. The staff was so nice and attentive.
Stayed in March 2024
Reviewed: 17 March 2024
Leslie
FranceNothing
Everything
Stayed in March 2024
Reviewed: 11 March 2024
Stuart
United KingdomNothing
Perfect in every way !
Stayed in March 2024
Reviewed: 11 March 2024
Anton
AustriaNothing. All is great!
The hotel is fantastic from all points of view - the location is perfect, the premises are well organized, excellent and renovated, and the interiors are attractive, original, comfortable and friendly. The personal is great! The room layout and the quality of materials are very nice. The room is quiet, and the bed is exceptionally comfortable. The reception, restaurant, and service teams are really incredible! I think I have found a new location for all my future trips to London. I definitely highly recommend the hotel.
Stayed in February 2024
Reviewed: 11 March 2024
Maxine
United KingdomVery modern Very clean
Stayed in March 2024
Reviewed: 5 March 2024
Abdulrahman
Saudi ArabiaNothing
Everything
Stayed in March 2024
Reviewed: 3 March 2024
Ayse
TurkeyEverything with the hotel was more than perfect. From the concierge service, Mr. Greg, I am so thankful for all his support and kind help to us. Million thanks!
Stayed in February 2024
Reviewed: 29 February 2024
Abdulrahman
Saudi ArabiaNothing
Everything
Stayed in February 2024
Reviewed: 26 February 2024
Ronen
Israelwe love to come back to this hotel , friendly staff beautiful room, relaxing stay, lovely breakfast everything you can ask for.
Stayed in February 2024
Reviewed: 26 February 2024
Sally
AustraliaFriendly, efficient, professional staff - best service in a hotel ever!
Stayed in February 2024
Reviewed: 24 February 2024
Raymond
United KingdomBreakfast had a limited offering
Friendly and attentive staff
Stayed in January 2024
Reviewed: 16 February 2024
Piers
United KingdomNothing.
Everything. This hotel is exceptional in every way.
Stayed in February 2024
Reviewed: 8 February 2024
Foteini
GreeceExcellent service, superb location Very nice gesture the owners designed bag gift.
Stayed in February 2024
Reviewed: 30 January 2024
Leslie
United StatesNo coffee maker included in room but available for ten pounds per day.
Decor was lovely, staff was super friendly, breakfast was excellent, beds were comfortable and linens lovely. The location was walkable to great restaurants and not far from major attractions.
Stayed in January 2024
Reviewed: 23 January 2024
Steve
United KingdomNothing!
Everything!
Stayed in January 2024
Reviewed: 23 January 2024
Fabio
SwitzerlandNothing
Perfect location. Friendly staff al always ready to help. Welcoming receptionist
Stayed in January 2024
Reviewed: 18 January 2024
Yolande
United KingdomSpeed of service at restaurant/bar was slow.
Decor is gorgeous and all high spec
Stayed in December 2023
Reviewed: 9 January 2024
Ioanajucu
RomaniaThere is nothing not to like about this gem.
Everything was just great. Superb service, sweet staff and excellent breakfast options. I loved it all. Plus it's a fun place to be. So creative and interesting. It's like living in an art gallery. You could spend the entire day in the hotel and not feel sorry about it. The location could not be better. Even if it's Soho, we could sleep really well as there was no noise coming up from the streets.
Stayed in January 2024
Reviewed: 8 January 2024
Viviane
AustraliaNothing. Just maintain this very high standard
Exceptional property in every way. Nothing was too much trouble… Room decor, shower, bed, soap & body lotion bottles, breakfast, concierge service, housekeeping, all exceptional.
Stayed in January 2024
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