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  5. Reviews of The Southcliff Hotel

Reviews of The Southcliff Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

22-26 The Leas, Folkestone, CT20 2DY, United Kingdom

#4 of 11 hotels in Folkestone

Guests' Choice

Review Score

Based on 1489 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.3

  • Facilities

    7.2

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower in the bath was slow and took ages to get warm

    The staff are very friendly and helpful

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very basic room in avery basic hotel but for £40 a night you get what you pay for… no complaints
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very hot

    Very close to the leas cliff hall

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds weren't the most comfy, which is unusual.

    Pleased this is available to book again. I have missed staying here. Great location , great value, no frills but very clean.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You have to pay for parking up to 6.pm if you get there to check in on time. Hotel doesn't give you a permit to park. TV in the room was tiny like a computer monitor, but other than that it was lovely would stay there again.

    Room has recently been freshly painted and it had a bath. Storage was perfect as it had a built in wardrobe in the bathroom and dressing table. Location was great right across from the beach. Hubby and I took a walk along the promenade. Local shops that are a ten min walk. Had a Primark and an Asda. Has a lift which was great as we were on the 3rd floor.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Pleasant as always.
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 4 nights

    Sad to see the the hotel is being redecorated and the quirky, unusual, wallpapers in the bedrooms are being replaced. The rooms now have very bland grey and white emulsion, grey curtains and grey carpet. Our featureless room could have been in a hospital. Little things could be improved. There were no plastic glasses in the bathroom (as is customary) but the kind receptionist found some paper cups for us. There is one light over the bed, rather than individual bedside lights. No sockets by the bed so phones etc had to be charged on the opposite side of the room on the chest of drawers, next to the tea making facilities.

    We have been to the hotel several times before and return because we like it. The staff are exceptionally friendly and helpful. There are stunning views from the balcony.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were extremely helpful and friendly

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Really lovely stay for a show at the Lees cliff.
    • Leisure trip
    • Travelers with friends
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was a tad warm in the rooms and we didn't seem to be able to control this but some people would love this. We just had the window ajar to go to sleep. Would of been nice if a breakfast option was available but we had a short walk out to have breakfast.

    This is a lovely older style hotel which has had a recent makeover. The room we stayed in had been done out nicely, New bathroom and decorated. Work still in progress. The bar was closed as being refurbished but we didn't need the bar. The bed was so comfy. Lovely view from the balcony overlooking the English Channel with chairs to sit out. Kettle in room is always a bonus with tea, coffee, and milk sachets supplied. Was a really nice stay. Super being so close (short stroll) to the Lees cliff hall for a show. Parking is outside on the pay and display bays. You can purchase an exemption ticket for £5.50 from the hotel reception for your stay.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is under a lot of upgrading but it was still very clean we have no issues with our room it was very clean the receptionist was friendly and helpful and the show we were there to see was just a minute away 😀

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    Very convenient hoyel
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room unfortunately smelt of drains once the window was closed.

    Lovely staff. Basic but felt clean and safe.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Older hotel, but enjoyed the stay
    • Leisure trip
    • Solo traveler
    • Standard Double Room with View
    • Stayed 1 night

    Some referred to it as faulty towers, as with any old hotel, some things get old.

    this hotel is NOT a immigration stay as some suggested. New owners that are trying to do it up. It was warm, clean sheets, and highly recommend getting the water views. Great cost

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Deposit asked for on top of the room rent.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was asked for a deposit of £30 before she would give my key and I was told it was in case I smashed the room up. I'm a 63 year old lady who came for a weekend break 😂. I wasn't expecting that, so I'm not sure I'd go back for that reason. Also the pillow was so huge my neck hurt. A smaller spare pillow would be good and TV was very high up on the wall. Aside from that I was warm and comfortable

    Cheap and clean

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Good hotel
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small tvs, however hotel is in the process of updating the rooms and tvs so it's all good.

    Great friendly staff, keen to help

    Stayed in February 2024

  • Reviewed: February 29, 2024

    6.0
    There are better options than here nearby
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid upfront but they still take a £30 deposit when you arrive, I’m still waiting for that deposit to come back into my bank, personally there are plenty of better options nearby which I will revert back to using next time I’m in the area

    Great location, comfy bed and room with a sea view

    Stayed in February 2024

  • Reviewed: February 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No car park or vouchers to park in the nearby streets although the post said free parking, extremely uncomfortable bed, old furniture and bathroom.

    Perfect seafront location

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Handy and cheap
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is tired and very basic but it is being renovated a bit at a time. Front rooms have sea views and balcony.

    Handy and cheap when you have an early crossing to Calais

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were refurbishment in progress. The bar was close. The door to access to the terrace was locked.

    Location

    Stayed in February 2024

  • Reviewed: November 9, 2022

    8.0
    Great
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    The lifts

    Comfortable

    Stayed in November 2022

  • Reviewed: November 7, 2022

    8.0
    gonna stay there again for sure !! my fav place in Kent))
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the check out should be at noon like in the whole world :))))

    the best location in Folkestone !! City view room recommend to book..then it’s not too busy with seagulls..

    Stayed in October 2022

  • Reviewed: November 1, 2022

    8.0
    long weekend with family
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    parking was a nightmare and noice from function room

    friendly staff and good location lovely breakfast

    Stayed in November 2022

  • Reviewed: October 31, 2022

    8.0
    value for money
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    all good no problem

    convenient

    Stayed in September 2022

  • Reviewed: October 30, 2022

    8.0
    If you like nature and scenery, stay at this hotel.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    The wardrobe door in my room was loose and it couldn't be closed.

    I love the scenery. When I woke up in the morning and the way nature said ''GOOD MORNING'' to me, was unmentionable. I am in love with this hotel.

    Stayed in October 2022

  • Reviewed: October 30, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom decore

    Nice location ,clean but needs updating ,bedroom was not matching ,shower had mould on tile grout but was clean

    Stayed in October 2022

  • Reviewed: October 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness of the rooms need improvement

    Very good and well cooked breakfast

    Stayed in August 2022

  • Reviewed: October 27, 2022

    8.0
    Great as always
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Love this place and will keep going back. Staff so friendly nothing too much trouble. The hotel does exactly what it says on the tin and really good value. Keep up the good work :)

    Stayed in October 2022

Showing 1 - 25

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