It's a lovely property but tired and in need of a lot of repair. Broken toilet seats , scruffy looking. But clean and OK for 1 night expensive for 1 night too.

It was a good size . OK for 1 night .

Stayed in August 2023

Quite dirty, blocked drains, a lot of damage to the house e.g. broken tiles, scuffs on walls, damaged bins etc.

A large group of us stayed for 1 night, the cost was cheap so it was reasonable for the price paid. Large building, plenty of rooms and beds.

Stayed in May 2023

it needed some TLC, wi fi did not work but to be fair we were not in apartment very long and did not seek help. Only 2 coffee mugs. Even allowing for great north run was very expensive for what it was.

Very grateful for a large property on great north run weekend after being gazumped from another property. Owner was responsive to requests. Easy bus route into town.

Stayed in September 2022

Few facilities could do with upgrading but overall no complaints

Very spacious, great location, friendly and helpful staff. good value for money. Only stayed for one night.

Stayed in August 2025

Floors were uneven at front and back door as if flood damage.No running hot water apart from electric shower, but the hot water cut out for 1 of guests in that. Toilet in bathroom with shower upstairs was leaking when flushed. Bathroom door didnt lock. 1 bedroom had no handle at all! Som room blinds were all broken, uneven or wouldnt open fully. Stairs carpets were all marked and stained. Pot in cupboard in kitchen was encrusted with old food. Kitchen had a smell... like coming from drains. Plus we were woken up early morning with bailiffs banging at the door, which has caused undue stress and anxiety for us all! We felt we had to get up and get out in case they returned. I had to wake my son so we could vacate the property immediately! This caused him to I also was not happy getting asked for £150 security deposit literally 5 minutes before getting to the property and I was not paying this under circumstances. Never have when booked through booking.com. I only got the pin for keypad when at the property and waiting outside when I informed the owner in plenty of time when we would be arriving!

Location wasnt too far from where I wanted to be. Bedding seemed clean. Not much traffic noise. The WiFi worked.

Stayed in June 2025

The property was a real disgrace, I have never seen such a bad place it looked nothing like the pictures on the website and feel it should be removed and never rented out again. Would not touch it

Nothing

Stayed in May 2025

At least a dozen dead flies to greet us as we opened front door. Carpet in hall stairs and landing were dirty and stained. Several tiles on kitchen floor were broken and loose would be very dangerous if in bare feet.Toaster only worked if you held lever down continuously. Extractor over oven covered in grease. Booked for 7 people only 4 mugs and very light on utensils. Mould Inside fridge door.. electric socket in hallway damaged. Living room blinds didn't operator all tear on sofa arm tv cabinet glass missing. Bedrooms door handles missing of one bedroom both sides. , another door dammaged held open by blocks of wood. Stains on mattresses e.g. looks like urine stains, pillows disgusting. Nearly all walls were marked or odd hole here and there. Bathroom had no mirror . Water pressure was poor. The whole house is in desperate need of a make over and update. It is nothing like what your photos represent !!! false advertising.

There was plenty of clean bedding.

Stayed in May 2025

Good experience and quick return of deposit thankyou

Stayed in April 2025

The house was ran down and scruffy the kitchen cooker still fad food all over it the bathrooms were disgusting! Paid 600 to stay in a house with doors with no handles carpet was so dirty and hadn’t been hoovered in months the kitchen was just something else absolutely rotten!

Stayed in March 2025

There was no electricity on, we had to find the fuse box ourselves. There was only 2 cups for 10 people. Not every had a towel. And check out was 11.30am the cleaners arrived at 10.55am & we were told we had 5 mins to leave the property. When I explained we check out at 11.30am I was told by the male cleaner, “well I’ve had a busy week & I’m tired.” Absolutely would not stay here again!

It was clean.

Stayed in November 2024

Everything.

The property was dirty and not as advertised.

Stayed in August 2024

Was good for a big group of us up for a couple nights. Not too far from city centre, host was very responsive all in all would very much recommend.

Stayed in August 2024

No complaints .

I appreciated the hotel's beautiful surroundings, well-maintained facilities, and the relaxing ambiance.

Stayed in June 2024

Nothing

Best place for the families and group of friends. 10min to city centre and central station. Comfortable beds and excellent heating system. Own parking space.

Stayed in April 2024

For a group of lads nightout it was great for the price

Stayed in January 2024

Great communication from owner .Good location and very good value for money.

Stayed in December 2023

It’s very basic and a dated. Not a bad thing, it could just use some modernising.

Comfortable, basic, clean, and very accommodating hosts as we arrived quite late due to road closures. We slept well as we had travelled far, the beds were comfortable.

Stayed in October 2023

Loved the location. Only 12 minutes drive from the centre of town. Really quiet area

Stayed in September 2023

Everything was amazing

Stayed in September 2023

The place was dirty, there was lights hanging off ceilings, water was leaking through ceiling right next to fire alarm, not one toilet seat was correctly secured to toilet base, hot water didnt work correctly, floor was sinking at door

Beds were comfy, and nicely presented with fresh towels and soap, good space

Stayed in August 2023

None

A well cleaned spacious house with 3 bathrooms, free WiFi, enough space to move around the kitchen and other rooms, away from the high street, had a silent night for good sleep. Good communication from the owner before and after our staying. I left my watch, staff found and return to me. Can't see any reason to give anything less then 10*. Will be happy to visit again.

Stayed in July 2023

We were told to pay a £150 security deposit (which wasn’t specified at time of booking) on the day we checked in. While we got this back and the staff where transparent about when it would be paid back (and it was promptly) this caused us a degree of annoyance at the very last minute when we had already arrived in the city.

A clean, comfortable property.

Stayed in May 2023

there was ants crawling on the dining table and many broken things in the property, holes in in the walls, broken furniture, mould in the shower etc. the property looked nothing like it’s pictures

Stayed in May 2023

This was such a good property for us to stay in. Made our time in Newcastle so much more fun! The property was exactly what we needed being a group of 6 people! Plenty of space and met all our needs and wants. Key access was easy! We did have a problem with the Wifi on the first day we arrive but within an hour of arrival the owner came out and fixed it straight away! Thank you so much for making our experience in Newcastle so good. Will definitely be staying here again!

Stayed in March 2023