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  5. Reviews of The Trafalgar St. James, London Curio collection by Hilton

Reviews of The Trafalgar St. James, London Curio collection by Hilton 5 stars

2 Spring Gardens, Trafalgar Square, Westminster Borough, London, SW1A 2TS, United Kingdom

#97 of 1,006 hotels in London

Guests' Choice

Review score

Based on 975 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 3 nights
    • Submitted via mobile

    Location location location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    awesome!
    • Business trip
    • Couple
    • Trafalgar Queen Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    amazing staff! amazing hotel, superb location . cannot be better.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night

    It's very strange there is no possibility to open the window.

    Clean hotel, nice staff, perfect location.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • St James King Room
    • Stayed 2 nights

    Room 202 is across from the Pub and can be noisy, especially when beer kegs are eing delivered

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Perfect!
    • Leisure trip
    • People with friends
    • Trafalgar King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything was perfect! Location was amazing with local bus stops nearby, along with the open top buses right across the road. The room was so comfortable and had everything we needed and more. The staff were extremely attentive. Hands down the best service I’ve ever had. Well done to each and every one of them for their attentiveness and attention to detail. Special mention to Tony at the door, who made us feel so welcome from the moment of our arrival. Highly recommend. I’ll definitely be back!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Family Room
    • Stayed 5 nights
    • Submitted via mobile

    A slightly wider range food menu on the rooftop would have been nice since the main restaurant was under construction. The food we did have though was great!

    The service was exceptional and the rooms were very clean. Housekeeping did an excellent job of tidying/cleaning the room each day as well. The location is phenomenal. We were in walking distance to so many tube stations along with Traflagar Square and Buckingham Palace, among others. Everyone who worked at the hotel was always so friendly. This was our first trip to London and enjoyed it thoroughly.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    I had an amazing experience. 5 stars all the way!
    • Leisure trip
    • Family with young children
    • Nelson Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, the staff, the food , the location. It was exceptional. The staff were always there and ready to assist. The rooftop breakfast and room, it was all top -notch.I had an amazing experience, from the doormen to the reception staff . 5 stars all the way! I highly recommend .

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    We had a lovely short stay
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location brilliant staff helpful and friendly

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Superb
    • Leisure trip
    • Couple
    • Trafalgar Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Everything about this hotel is great

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    A little disappointed with the stay compared with our previous visits.
    • Leisure trip
    • Family with young children
    • Nelson Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t informed before arrival that there was renovations going on whilst we were staying there. Was dissatisfied that I’d put a request in on booking, asked at our early check in to leave our luggage with you at the property, Was told this would be accommodated and then when we return at check in to go to our assigned room, it was not there. We then had to go back downstairs to ask to be moved to a room that was asked for. It was cold on the indoor roof terrace and breakfast.

    The location is in a fabulous spot. Staff are always friendly. Clean and functional smart bedrooms.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Great hotel added to the weekend
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, staff, rooftop bar

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    The location was excellent right on Trafalgar Square and almost backing on to the Mall and St James Park. Breakfast was lovely in the rooftop restaurant. The only issue was that the price we were charged didn’t match the booking price however I raised this with the Hotel and was refunded the difference with no problem. The staff were really friendly and helpful! We were originally there for a 2 night stay but we enjoyed it so much, we stayed another night!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Great location and perfect for all London attractions.
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location, smart comfy rooms. Nice breakfast lovely bar on the roof

    Stayed in February 2024

  • Reviewed: 15 March 2024

    10
    Very centric, very nice rooms, great breakfast and very helpful staff.
    • Leisure trip
    • Family with young children
    • Nelson Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Super comfortable. Njce rooms and roof garden breakfast.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    We were told we had a room with a view of trafalgar square which I paid extra for upon arrival but we didn’t.

    Great location, fantastic rooms, rooftop bar was excellent and the breakfast outstanding.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    10
    Gray
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean and smart

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is being renovated. Only one lift working for all 6 floors. Expensive stay.

    Location perfect. Lovely big room.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Nelson Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great.

    Fantastic location. Staff were exceptionally helpful and welcoming. Lovely little touches for the kids like getting their own mini room key and welcome chocolates. The room was large and well presented. Very comfortable beds. Great range of breakfast items, with the option of both buffet and freshly booked from the menu. Breakfast staff were also very friendly and efficient. Nothing not to like. We will definitely be back.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Beautiful hotel, amazing staff! Perfect location.
    • Leisure trip
    • Family with young children
    • Trafalgar Suite
    • Stayed 4 nights

    Not much here not to like, if we have to comment: - renovation on main floor (i'm sure this will lead to even better stay when we come back...) - one of the two elevators was out for about half our stay - breakfast buffet could have offered fresh fruit

    Trafalgar Hilton is a beautiful boutique style hotel located at the Trafalgar Square. Literally steps to the National Museum, China Town, Soho and all the shopping you can ask (Regent, Bond) which stretch out to Oxford. Getting to all the other historical sites, like Buckingham ( 15 minute walk or a quick cab ride) and a 8-10 mins cab ride to Big Ben, Abbey and Eye. Unlike our first half of our trip where we stayed near Victoria station, our stay here felt more like a 'vacation' and definitely more touristy which is what we wanted. The staff at the hotel were fantastic and super welcoming throughout our stay. Hotel is super clean fashionably decorated, room was a good size, we had the one with the "upper" living room/fold out couch option that faced the Canadian Embassy and the Square itself. There was remodeling/renovation on the main floor which we believe would have given us a second option for food in the hotel, in any case, it did not bother since the rooftop covered us for breaktfast and provided lunch/dinner option if we were beat from spending the day around. Extra shout out to Donnie who was always helping us at the entrance, albeit with our stroller, hailing cabs and providing local recommendations daily! And Lidia who helped with offering a Valentine's themed weekend in our room with flowers, balloons and champagne!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Wondeful room, exceptional team and incredible location!
    • Leisure trip
    • Family with young children
    • Trafalgar Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Waiting for the one lift - but understand this is will be temporary as they are renovating

    Lovely staff, amazing location

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Couldn’t ask for anything more!
    • Leisure trip
    • Family with young children
    • King Family Room
    • Stayed 1 night
    • Submitted via mobile

    -

    The location was really great. Right next to Trafalgar Square, and therefore a tube station, but also many other London landmarks such as Big Ben and Leicester Square. The hotel room was spotless and the staff were friendly.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 3 nights

    Great room, and location. Superb staff. Rooftop bar exceptional

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Very good location in the heart of London
    • Leisure trip
    • Family with young children
    • King Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping has some strange hours of operation- every time they cleaned our room in the afternoon, sometimes as late as 5 pm. Honestly the last thing you want after long day of sightseeing is to wait for your room to be cleaned .

    Perfect location, walking distance to Big Ben , Covent Garden, St James Park . Very good breakfast. Perfect view and very good drinks from the rooftop bar.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Overnight
    • Leisure trip
    • Couple
    • Trafalgar King Room
    • Stayed 1 night
    • Submitted via mobile

    Devore lovely. The restaurant was closed. Far too expensive.

    Stayed in January 2024

Showing 1 – 25

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