Roseneath Hall Block F The Waterfront Custom House Way Greenock. , Greenock, PA15 1EN, United Kingdom
#11 of 14 hotels in Greenock
Guests' ChoiceBased on 1119 hostel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
8.9
Facilities
7.3
Staff
8.7
Value for money
8.6
Free Wifi
8.4
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End of dialog contentReviewed: November 16, 2024
Eric
United KingdomCost and location
Stayed in November 2024
Reviewed: November 12, 2024
Christopher
United KingdomIdeal location too stay right next to Scott’s restaurant 5 min walk and cinema and shops too :)
Stayed in November 2024
Reviewed: November 9, 2024
John
United KingdomGood budget, no frills hotel which we needed while attending a nearby event. Very friendly staff and in particular the gentleman who booked us in and Peter organised a taxi for us.
Stayed in October 2024
Reviewed: October 28, 2024
Elspeth
United KingdomDifficult to find the caretaker in the dark
It was reasonable and within 100 yards of the conference site
Stayed in October 2024
Reviewed: October 23, 2024
Rosie
United KingdomExcellent budget accommodation with friendly and helpful staff. Felt safe and excellent location with fantastic views of the Clyde.
Stayed in September 2024
Reviewed: October 20, 2024
Peter
United Kingdomforcwhat I paid everything was value for money
location of site
Stayed in September 2024
Reviewed: October 17, 2024
Ann-marie
United KingdomNothing comes to mind
Clean and comfortable basic accommodation. Centrally located and ideal if you will be out and about most of the time. Friendly staff. I have stayed several times when visiting family in the area
Stayed in October 2024
Reviewed: October 17, 2024
Karen
United KingdomThe shower, hot water lasted a minute then went icy cold
Value for money
Stayed in October 2024
Reviewed: October 16, 2024
David
United KingdomRoom was only serviced at the end of my stay. Room could have had a better lay out.No Wi fi at all for the whole stay.Tv stations were very limited.
Ok where I wanted to be.Shop and take away's close.Easy to get to main roads ..Would stay again.
Stayed in September 2024
Reviewed: October 15, 2024
Thomas
United KingdomAlways spotless ,staff always ready to help.
Stayed in October 2024
Reviewed: October 14, 2024
Abby
United KingdomNot receiving the information for how to work the showers or what happens if too many people use them at once
Directly on the water, perfect spot to sit and relax outside
Stayed in October 2024
Reviewed: October 13, 2024
Maureen
United KingdomNothing
Was clean and comfortable close to railway station and shops
Stayed in October 2024
Reviewed: October 6, 2024
Xin
GermanyThe bathroom facility is a bit old. It would feel better if it would be renovated.
The service staff are very friendly and dedicated. The sheets, quilts and towels are all clean. The location is very quiet at night. It is close to the supermarket and not far from the airport and scenic spots.
Stayed in October 2024
Reviewed: September 25, 2024
Helen
United KingdomFor £40 a night was great value for money as great location very central to town.I had a room at the back with a beautiful view. Room was clean.
Stayed in September 2024
Reviewed: September 23, 2024
David
United KingdomWiFi was rubbish.no signal most of the time UNABLE TO USE..No cleaning throughout!!
Location , parking, en suite, kitchen.
Stayed in September 2024
Reviewed: September 22, 2024
Kirsty
United KingdomSome Noisy Guests, due to this being old student accommodation all the doors are fire doors which is a good thing but a lot of the guests who were in our block kept coming in and out and slamming the doors or standing out side in the parking area talking very loudly under guests windows. so struggled to settle the first night and sleep, second night wasnt as bad dont know if some left or were out for the night unsure. but to be honest everything else was fine! oh and was gutted i didnt get a waterfront view !! lol!! :(
John who welcomed us and gave us our keys was lovely and very friendly!! I was very anxious about a few things and he put my mind at ease! , Thank you!! Location was ideal for what we needed it for loads of stuff was near by too! such as Morrison's, Lidl, Hungry horse (Fab food lovely staff) and 2 small retail parks! 1 was walking distance, one was a bit further out but still very local!, leisure center was also walking distance too!, nice waterfront location (cold but lovely), boat dock area too and lovely walking routes also local to bus routes and train station! <3 1 MAIN thing I was really happy to hear was it was a very secure place, locked rooms, password doors & CCTV for it being in such an open location that made me feel safer, also being super close to the police station! (be warned if your here at weekends it can be busy! lol! with sirens!) but just make sure you shut the door into the blocks firmly! this would be the main door i would only be firm with! as sometimes other guests forgot to do this and it would be left open.
Stayed in September 2024
Reviewed: September 22, 2024
Kenneth
United KingdomHard to find on Google maps sent us passed it a couple of times before realising where it was no signage to say it was there ,needs a little TLC outside .
It wasn't exactly the Ritz but it served it's purpose with a comfortable bed shower etc
Stayed in September 2024
Reviewed: September 15, 2024
Alison
United KingdomThere were a few dodgy-looking characters hanging around outside when we arrived, and a bit of noise overnight from voices, and from doors opening and closing, although nothing too bad. The only real criticism I'd have is that the shower was stone cold: I don't know if it would eventually have heated up, but we were short of time in the morning so after running it for a good few minutes I gave up.
The bedroom was a decent size, and the fact that it was right at the end of the corridor probably helped avoid any major noise issues. The bed was comfortable, and the view from the room, over the water, was pleasant. Having the use of the kitchen was helpful. The janitor guy who let us in was very pleasant and helpful.
Stayed in September 2024
Reviewed: September 14, 2024
Peter
United KingdomA few local lowlifes hanging around.
Location and staff
Stayed in September 2024
Reviewed: September 11, 2024
Pat
United KingdomShower was a bit temperamental regarding setting the temperature and turning it on and off, but it’s workable with a bit of patience. The hot tap was running extremely hot, I did report this as you couldn’t wash under it without filling the basin with cold water as well.
Ideally situated for the riverside, railway station and shops including two large supermarkets. Very comfortable bed, room nice and warm with heater controlled by the occupants. Good facilities in the room including kettle, so you don’t need to use the communal kitchen (one on each floor), but it’s there if you want it. Fantastic views from the rooms that face the “waterfront”. Pleasant area to walk around, feels very safe. Office staff for the block very helpful and welcoming.
Stayed in September 2024
Reviewed: September 9, 2024
Fatima(ʘᴗʘ✿)
IndiaNA
Helpful staff, clean and value for money
Stayed in September 2024
Reviewed: September 2, 2024
Meesh
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 28, 2024
Charlie
United KingdomNothing
Very friendly and comfortable bed
Stayed in August 2024
Reviewed: August 26, 2024
Frances
United KingdomNo complaints
Check in straightforward John Caretaker very friendly and helpful Room fairly basic but has everything we needed for overnight stay Kitchen facilities available Comfy bed Lovely view Friendly staff
Stayed in August 2024
Reviewed: August 25, 2024
Ruth
New ZealandIt's a large complex and double locking doors gave the impression it could be unsafe. That seems a contradiction that having locks or needing locks made it seem unsafe,but it wasn't a problem.
The view was fantastic and the cooking and dining space was more than I expected. Good parking and very central for the train and supermarket.
Stayed in August 2024
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