I could find no fault with anything on this visit. The only thing I didn't like was that my stay couldn't have been longer.

Friendliness of staff, who made me feel so welcome. The service which is exceptional, and the attention to detail which made my stay so enjoyable and comfortable. I can say that I will be booking with The White Swan when I next visit Stratford.

Stayed in April 2024

Service could have been a bit slicker. Errors in delivery of food orders were promptly sorted out.

Service was lovely throughout, food good.

Stayed in April 2024

Great location, old hotel with great character

Stayed in March 2024

Nothing

Friendly, clean modem and traditional

Stayed in April 2024

Could have just had coffee sachets in the rooms instead of or at least as well as a cafeteria.

the whole experience was wonderful

Stayed in April 2024

Drinks from the bar were overpriced

Our room was very comfortable. Breakfast was very good. The hotel is in a good location.

Stayed in April 2024

The rooms, the bed, the bath, the food…we only stayed one night but we had a delightful stay. The bed was so comfy we slept through our alarms. We had dinner and breakfast at the hotel and both were absolutely delicious.

Stayed in April 2024

n/a

Lovely hotel in a central location. Superb breakfast

Stayed in April 2024

Unfortunately the room we were in was noisy at night 1st night we were tired from a 2 hour journey and although heard the noise we slept but the second night neither of us slept.I likened the noise to a washing machine starting up and then fading out and almost immediately starting up again repeatably we did mention to the receptionist on leaving and as the noise seemed to come from outside suggested it could be a fan.We could not fault the hotel otherwise and will definatly be returning again.

Position of the Hotel.Freindleness of the staff.Cleanliness

Stayed in April 2024

Nothing

Spotlessly clean! Lovely friendly staff, great room, top breakfast

Stayed in April 2024

Food is average at best and not up to standard of everything else.

Lovely building, good location, very clean, great room. Friendly helpful staff.

Stayed in April 2024

The breakfast wasn't the best, bacon was too smokey, and the sausage was a bit hard. Also the scrambled egg was more like an omelette, felt like it was a different chef to the evening meal which was fabulous

The room was gorgeous The food was delicious The staff were lovely

Stayed in April 2024

The location of the kettle wasn’t near a power supply, but no big deal

We asked for an accessible room and it was perfect. Loved how big the room was. Very comfortable beds. Lots of tea supplies and fresh milk in the fridge…

Stayed in April 2024

Old world charm

Stayed in April 2024

Lovely room all round. Breakfast excellent. Lovely atmosphere

Stayed in April 2024

They were unable to serve their normal meals as they had issues with the gas cooker. This was something beyond their control and the staff did everything they could to minimise the impact on guests. If did not diminish the experience at all.

The room was absolutely beautiful and the staff were friendly and helpful.

Stayed in April 2024

Limited menu in restaurant, especially in the evenings - due to some breakdown in kitchen equipment.

Reception staff were excellent with checks in and out, local information and assistance throughout the stay.

Stayed in April 2024

Bar prices a little high

Very nice hotel

Stayed in April 2024

My only downside was being woken up at 6am by a maintenance guy discussing needing linen room keys! Also, it's very creaky across that part of the landing, (alot of walking back and forth) so maybe they could just be mindful of noise that early. As someone who gets up at 5am 6 days a week - it was very frustrating being woken up at that hour!

The breakfast staff were extremely friendly and welcoming. The whole breakfast was excellent, really great 👍 Our room was lovely, the matress was so comfy, great bathtub! Would definitely request this room again! I like that we had dressing gowns/slippers/iron and board and quality bathroom products, too. Nice touches 👌 The location is also perfect as it's central to everything. It's a ten minute walk to the train station, so it was perfect for us.

Stayed in April 2024

Everything was perfect except the room was a little hot . No free car-parking think it was £14 a day. where if you go to the one on the one way system think it was £6. But not the end of the world.

Location is in the centre of everything . The girl on the desk was lovely , should have taken her name to mention her , she helped us book up visits and recommended places to visit eat and anything we asked. Shakespeare house was 2 min walk a bit disappointing and Anne Hathways house 22 min walk which had more to see and a guid in every room, butterfly sanctuary 7 min walk, mad museum 3 min walk, Tudor museum was great 4 min walk , escape room 2 min away in the evening for the family to finish the day.

Stayed in April 2024

Hard to say without being nitpicking

Location . The age and decor combined with comfort outstanding.

Stayed in April 2024

A little cramped getting around the end of a rather firm bed. No info about the town in the room, but these are minor irritations.

Excellent breakfast, friendly staff

Stayed in April 2024

Parking is a bit expensive

Very central nice flat area for walking

Stayed in April 2024

A bit noisy room.

Meal, services, staff and space were absolutely excellent.

Stayed in April 2024