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  5. Reviews of The Z Hotel Soho

Reviews of The Z Hotel Soho

17 Moor Street, Westminster Borough, London, W1D 5AP, United Kingdom

#624 of 1,008 hotels in London

Guests' Choice

Review score

Based on 5842 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.5

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Great weekend getaway
    • Leisure trip
    • People with friends
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    A bit pricey

    Location is super central

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    Storage in the room, When we took a shower the floor was WET everywhere

    Really nice location in soho ! friendly staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was tiny but ok for one night.

    Fantastic location, very friendly staff - we were offered free wine and cheese!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Fab

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Fantastic location, but rooms were very small. Did the job though.
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The rooms were tiny with little to no room to get ready, the window backed onto the staircase so was noisy with people trying to get to their rooms etc.

    The location was fantastic, it was right outside of the theatre for us to watch Harry Potter and the cursed child.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Great location, very clean, staff helpful, would stay again
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The rooms are small, it was fine for me and my daughter as we were only staying one night, it has everything you need, just compact and not much floor space but the location more than makes up for this

    The location of this hotel is fabulous, the staff were very helpful, was able to leave luggage with them before and after check in

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Noo look decaffeinated coffee in room and was charged over £3 for a cup . Not at all good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Rooms could be bigger

    Locations is excellent

    Stayed in January 2024

  • Reviewed: 18 April 2024

    7.0
    An experience we won't forget (Soho) but would decline to stay at that hotel again.
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights

    The size of the room for a couple was extremely tight (at best). We experienced sewage like smells coming from the overhead AC system, on night one, which awoke us a few times. It was mentioned in the morning and night two was better. Nonetheless, it was alarming and very uncomfortable that first night. Just an fyi - when we departed we asked the front desk to call a cab for us. They said that was not something they could not do, which I found to be very odd. Overall for the two night stay we paid 295 UK stirling (yes, I realize it was Central London) seemed to a tad overpriced for what the experience was and if compared to other places on our Euro and UK tour, this was a bit of a letdown.

    We enjoyed the Soho (Moor St) location and it's proximity to things. We booked two nights (and not Z members) and were denied a 'free breakfast'. We did receive a second night only stay offer of a glass of wine & cheese, which was nice. Staff were helpful and friendly, although I wouldn't necessarily say knowledgeable when it came to nearby Soho venues, locations info etc. They relied on google, however they did print off a couple things for us to navigate our way, which was helpful.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Since it’s built into an old building, our room was a little tricky to access. Luckily we don’t have any mobility issues, but something to keep in mind if you do book a room here. There did seem to be accessible rooms but something to keep in mind when booking.

    Great room. Friendly staff. In the center of soho but didn’t hear any noise from the bustling crowds. Like a small sanctuary among the chaos.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Excellent Location for a Fair Price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Please note: this is a very cozy room for two people. Was *not* a detractor for our stay, but we didn't need a lot of space. Everything is squeezed very closely together. Also, our window did look right out onto a busy-ish pedestrian traffic area; not bad for noise, and cool to see, just note that the bed is pressed right up against the window so have some pants on when you look out.

    Cozy two-night stay in SOHO London. Perfect location - a very short walk from the Sondheim Theatre (and many others). Great access to food, tube stations, attractions. Inner courtyard is very cool and a spiral staircase leads up to the roof where an interesting view of London rooftops can be had. Very fun for couples travelling. Suited our needs perfectly. Also, the staff were very helpful and were able to hold our bags for a time after check-out, allowing us to explore London a bit more before catching a train.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and price

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Weekend London Soho
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very warm room missing air conditioning but received a fan for the second night which helped a bit.

    Fantastic location and nice modern interior. Staff was accommodating and friendly.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    9.0
    A nice small hotel in the center of everything!!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We got a very good upgrade to a big room! Fantastic!!

    Stayed in January 2024

  • Reviewed: 13 April 2024

    7.0
    Expected small room but it was tiny
    • Leisure trip
    • Group
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Room absolutely tiny

    Location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Excellent.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Friendly welcome. Comfy bed, clean room.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great location, small but functional room, nice standard of finishes
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy at night, but expected for location, building works happening in the hotel that was not advised at time of booking

    Location brilliant

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    great location, comfy stay in apartment with kitchen
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    noise from street, the way to apartment - to many small stairs

    bed, pillows, bathroom, kitchen, TV, specious apartment in general, personal, tideness

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Awesome for a few night stay, would recommend for a solo traveller
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The doors to the room are not soundproof, so it was quite noisy when someone was entering/leaving the area outside the door.

    My room without a window was surprisingly lovely - the air conditioner had a fan function, so it felt like a breeze from outside. Bed was very comfortable, so was the shower. Several towels including body wash-shampoo were provided. Clean and cozy. Multiple power outlets in the room.A mini fridge would've been awesome as well, but definitely not a necessity! The location is perfect - stores, cafes, pubs, restaurants and a bus stop are reachable by hand; the subway is minutes away. There's a Tesco nearby as well!!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great hotel & value for money. Perfect location for the London buzz. Recommend 100%
    • Business trip
    • Group
    • Double Room without Window
    • Stayed 1 night

    Just a minor point. Could do with a spotlight as lights are too bright & can't be dimmed

    Excellent hotel, as always. Great staff service.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Cool
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Perfect location clean and cheap

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    PERFECT IN ALL, STAFF WERE VERY HELPFUL, GREAT LOCATION.WILL USE AGAIN
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights

    HOLE IN THE BATHROOM FLOORING NEAR THE TOILET THAT WAS VERY WET AND FELT LIKE THE FLOOR BOARDS WERE GOING ROTTEN AND IT WOULD WEEP BROWN FLUID

    LOCATION FROM STATION AND EVENTS WE HAD BOOKED WAS BRILLIANT

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Short stay Weekender
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Some little tweaks are required for the shover room.

    Easy access and convenient.

    Stayed in April 2024

Showing 1 – 25

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