Room door shuts abruptly and loudly and had to pay for drinking water in the room.

Old building with fantastic architecture inside and out and lovely to look at. Nice bar within the property!

Stayed in April 2024

The noise of the city.

The Art Deco Staircase and the lift are just great! The staff was very nice and helpful.

Stayed in April 2024

Although we enjoyed our stay in general, we thought the hotel could’ve been a bit cleaner. One of the display pillows on our bed had lots of hair from a previous guest all over it.

Excellent staff and breakfast menu. Comfortable enough bed and nice room.

Stayed in April 2024

small and cramped bathroom - bath difficult to get in because of fixed shower screen - bed small and mattress overhung base

location ambience and staff

Stayed in April 2024

The worst thing - no adapter for the phone and computer charger! It could be a small fridge in the room. Slow wi-fi

Lovely, cosy, charming hotel. I liked an old atmosphere of it. It had something special! The elevator was the top of it :) big comfortable bed. And fantastic breakfast!

Stayed in April 2024

Started with a musty smell in room but dissapeared after a while.. no fridge for the drinks.. Not major issues just little things really

Nice and clean room bed massively comfy.. Free cans of pop and water good touch in room ..

Stayed in April 2024

Close to our venue for the night, great breakfast.

Stayed in April 2024

Limited breakfast menu. Missing hair conditioner

The artistic features and breakfast cooking

Stayed in April 2024

Leaving

It was great location friendly staff gd for stag do

Stayed in March 2024

Noise from heating system

Good location

Stayed in April 2024

THE RADIATOR IN MY ROOM DIDNT WORK BUT RECEPTION GAVE ME A HEATER AND IT WAS FINE.

All very good

Stayed in March 2024

Wonderful interiors. Comfortable rooms with good tea and coffee making.

Stayed in April 2024

Nothing

The check in process/reception was straight forward and welcoming. The room was clean and cosy with good quality toiletries and an ample tea tray. A very comfortable night sleep, fantastic shower and excellently presented quality breakfast. Overall a very enjoyable stay.

Stayed in April 2024

There were hairs around the bathroom and there was a dirty nappy smell which I think may have been coming from the pipes.

The bed was really Soft and comfortable, all the staff were very friendly and really helpful. The location was also really great, only 10min walk to the central train station!

Stayed in February 2024

The building and rooms are not quite as comfortable/cosy as the more modern hotels. We had to ask for some extra towels as only one set was laid out. There were tempting treats laid out on the desk but it turns out this was the mini bar to pay for - I feel some could have been included. We could hear all the Saturday night shouting, etc. out of the window, but that's standard for Glasgow!

Characterful art deco building and rooms, with an original old-school elevator. The experience was really different and novel. Good bathroom with a decent bathtub, and wide comfortable bed (well, two singles put together). Brasserie was lovely; we didn't go for drinks but the breakfast was real quality. Staff were friendly and helpful - we felt welcomed which is not a given these days. Right in the middle of Glasgow so easy to get to. Would happily stay here again.

Stayed in March 2024

Bathroom quite dated. Only one query… reception told us that breakfast can be added for £20 pp however when I looked at menu before staying there were individually priced items eg. Pancakes were £7.50. I would have liked to have known if I could just go down and pay for pancakes and a coffee (not have to pay £20?)

The entrance and stair way is gorgeous! The facilities in the room fab with option of additional treats if wanted. We paid £63 for the night which I think is fab value.

Stayed in April 2024

The property advertised parking and sent a link and a discount code but did not mention that they were in a ulez zone.

The staff were very friendly and the bed was very comfortable

Stayed in March 2024

no hands-soap in the ladies toilets at the restuarant . I reported it but it still wasn't addressed the next day

bed, room and breakfast

Stayed in March 2024

Day 1 Breakfast - slow service, staff with no idea Room not cleaned (cup rings on dressing table not wiped up)

Breakfast on Day 2 was excellent - good staff, prompt service

Stayed in March 2024

Unfortunately the weather was not good while we were there.

Central location and friendly staff. Bed was really comfortable.

Stayed in March 2024

Nothing

Very comfortable room

Stayed in March 2024

Weather

Very nice room. Friendly and helpful staff.

Stayed in March 2024

The staff were delightful and helpful. The beds were so comfortable, it was like sleeping in a cloud.

Stayed in March 2024

I wish I had stayed more than two nights .... I really loved the atmosphere and this hotel really knows how to make you feel like a queen in a castle! I was not here for shopping, but its good to have in mind that this hotel is 18.minutes walk from Argyle street.

I loved the breakfast and all the variety in the menu. I could choose of the menu what I wanted for breakfast, and the coffee was amazing. I highly recommend the stay if you just want to kick off your shoes and relax. I also had a three course dinner at the Hotel, my best meal in Glasgow until now!

Stayed in March 2024