Market Place, Helmsley, YO62 5BJ, United Kingdom
#4 of 5 B&Bs and Inns in Helmsley
Guests' ChoiceBased on 2210 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
7.4
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End of dialog contentReviewed: 26 March 2024
Philip
United KingdomBreakfast seating, maybe should have registered room nbr and been allotted a table, it felt like we had been forgotten, the restaurant prices didn't reflect the quality of the meal I bought,totally underwhelmed, prices were steep for drinks, two hotel/eateries very close by charging a lot less for drinks.
Breakfast, waited a while for order taking, came lukewarm, second day it was better, the garden area is a nice touch.
Stayed in March 2024
Reviewed: 25 March 2024
Amanda
United KingdomNothing it was all great
Lovely clean hotel, restaurant cosy and clean
Stayed in March 2024
Reviewed: 21 March 2024
Wilma
United KingdomBetter bed linen as seemed to small for the bed. Room was too far from reception and had to go up a few flight of stairs along long corridors which left us out of breath.
Lovely breakfast very good choice. Staff were very good and friendly. Cosy fires in each of the reception rooms. Rooms nice and warm.
Stayed in March 2024
Reviewed: 20 March 2024
Suzanne
United KingdomLack of vegan options on the menu
Lovely cosy pub
Stayed in March 2024
Reviewed: 15 March 2024
Melanie
United KingdomBreakfast, not very warm, I had eggs Benedict which was luke warm, and English muffin was hard couldn’t eat it!!
Breakfast wasn’t very good, barely warm !! But facilities and staff excellent …
Stayed in February 2024
Reviewed: 14 March 2024
Rockna
United KingdomInternet connection was ver sporadic, but mostly non existent. As soon as I went outside good phone signal too. I don’t think it’s because of the age of the property as stayed in another pub near by last year and no problems.
Decor, breakfast and on the whole helpful staff.
Stayed in March 2024
Reviewed: 14 March 2024
David
United KingdomFor my requirements everything was fine
Good breakfast, excellent room facilities
Stayed in March 2024
Reviewed: 13 March 2024
Al
United KingdomCar park was full and there was no room to leave the car until after 18:30hrs - had to move again before 09.00 We stayed on 14th February; Surprisingly ( to us and others ) no efforts to celebrate St Valentine’s Day with, for example, special menu or table favours were provided
Good location
Stayed in February 2024
Reviewed: 12 March 2024
Michael
United KingdomNot as good as previous owners
Location
Stayed in March 2024
Reviewed: 12 March 2024
Beeeeezeeeee
United KingdomNothing that comes to mind.
Nice staff, lovely hotel, clean room. I would recommend a stay here. A good breakfast spread, too.
Stayed in March 2024
Reviewed: 12 March 2024
Glenys
United KingdomA mix up over early book in that we booked. Staff member not very helpful and when this happened for a second time we were quite upset Breakfast adequate
Great location and lovely room although difficult to find
Stayed in February 2024
Reviewed: 8 March 2024
Christine
United KingdomNothing
Very comfortable and in a perfect location
Stayed in March 2024
Reviewed: 5 March 2024
Doel
United KingdomFloor boards creaking but old building
Very nice room food lovely
Stayed in March 2024
Reviewed: 29 February 2024
Lisa
United KingdomHaving to order food at the bar for dinner! When there is a £32 fillet steak on the menu and no table service did not feel right - just felt wrong and like a cafe sort of spoilt the ambience. Food was over all good but didn't feel we should hang around.. Breakfast is often self serve but again you have to go to the bar to get your own tea coffee etc it was chaos at 9am!!
Location Ambience of the old hotel - lovely Some staff were very kind and welcoming
Stayed in February 2024
Reviewed: 27 February 2024
Susan
United KingdomWe had booked for evening meal & suggest that when the menu was handed out we had been told then what was not available to save a couple of trips to & from the bar to re choose with the rest of our party. The food we chose was good though when it arrived.
Location perfect, free parking, quaint & cozy, beautiful old building lovingly restored. Our feature double was lovely overlooking the main square. Breakfast good choice , nicely presented.
Stayed in February 2024
Reviewed: 26 February 2024
Lesley
United KingdomOld beautiful building
Good location in the centre of Helmsley
Stayed in February 2024
Reviewed: 24 February 2024
Doel
United KingdomSingle bed too small for me not comfortable
Staff nice especially at b fast
Stayed in February 2024
Reviewed: 22 February 2024
Terri
United KingdomUnfortunately they were short staffed and this clearly showed
Room and breakfast was lovely
Stayed in February 2024
Reviewed: 22 February 2024
Kayleigh
United KingdomLack of tables meant we essentially ate breakfast on a small table in a corridor
A lovely stay in a gorgeous room which was clean and spacious. Evening meal was tasty and well priced and we left feeling relaxed and refreshed.
Stayed in December 2023
Reviewed: 20 February 2024
Nikki
United KingdomJust could have done with some water bottles in the room and dressing gowns, nonetheless, the stay was very good with lovely helpful staff.
Beautiful property, nice oldy worldy decoration.
Stayed in February 2024
Reviewed: 20 February 2024
Chris
United KingdomI had a fillet steak . This came with a very small mushroom, could have been a big mushroom or a few small ones. But meal was excellent otherwise.
Food, comfy bed, reception staff very profesional.. excellent location, quirky charm of the place.
Stayed in February 2024
Reviewed: 19 February 2024
Peter
United KingdomPoorly lit in some areas especially the bedroom Too much self service at mealtimes
Comfortable pub/ hotel with a good atmosphere Warm with plenty of hot water Comfortable bed with tea/coffee making facilities, iron and hair dryer
Stayed in February 2024
Reviewed: 19 February 2024
Helen
United KingdomNothing really. Room was small but comfortable .
Gorgeous decor, very cosy. Great ataff.
Stayed in February 2024
Reviewed: 18 February 2024
Sue
United KingdomNothing
Traditional pub, beautiful location, helpful staff
Stayed in February 2024
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