Market Place, Helmsley, YO62 5BJ, United Kingdom
#4 of 5 B&Bs and Inns in Helmsley
Guests' ChoiceBased on 2268 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
7.4
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End of dialog contentReviewed: 18 April 2024
Peter
United KingdomBar, breakfast and the room
Stayed in April 2024
Reviewed: 17 April 2024
Kevin
United KingdomGreat location, great breakfast and friendly staff
Stayed in April 2024
Reviewed: 16 April 2024
Jane
United KingdomPrompt service
Stayed in April 2024
Reviewed: 16 April 2024
Christopher
United KingdomN/a
Comfortable stay and value for the money .
Stayed in April 2024
Reviewed: 15 April 2024
Freer
United KingdomNothing. It was great
Its history
Stayed in April 2024
Reviewed: 15 April 2024
Louise
United KingdomNot enough staff around at breakfast, and some can come across a little abrupt/unfriendly.
Our 3rd time here as we love the location and the spacious eating which is dog friendly
Stayed in April 2024
Reviewed: 15 April 2024
Arun
United KingdomParking
Good selection of breakfast
Stayed in April 2024
Reviewed: 14 April 2024
John
United KingdomNeeds a bit of upgrading
Great location
Stayed in April 2024
Reviewed: 14 April 2024
Dale
United KingdomBreakfast routine was a little bit difficult to follow.
Good location. Clean. Comfortable bed.
Stayed in April 2024
Reviewed: 9 April 2024
Howard
United KingdomNothing it was lovely. Hotel could probably do with a revamp soon but clean and tidy.
Staff very friendly. Most service done at the bar as opposed to waiter service which is fine. Dinner was very good and large portions, as was breakfast. You could say it was expensive (£140 for room and £100 for dinner with wine) but its an expensive area, stayed in the fairfax the night before and similar pricing.
Stayed in April 2024
Reviewed: 8 April 2024
Vannish
United KingdomOnly minor criticism was the actual size of the bedroom which was not very big for a "superior" room, albeit it IS a very old building, so maybe we should make allowance for that!
We booked a "superior" en-suite room for two nights which was very comfortable and very attractively furnished, perfectly in keeping with the age of the hotel (part-Elizabethan). We loved the log fires and armchairs in each of the public rooms which were kept well stoked and which had that lovely wood-smell. The food was delicious and very fairly priced with a wide choice of dishes, while the bar staff (Adrian in particular) were very friendly and helpful. Breakfast was also excellent and plentiful. Helmsley is also a lovely small town and lies adjacent to Riveaulx Abbey and other historic sites of interest including a fascinating medieval castle (English Heritage site)
Stayed in April 2024
Reviewed: 7 April 2024
Claire
United KingdomEverything
Stayed in April 2024
Reviewed: 6 April 2024
Channa
United KingdomThe bathroom had not been cleaned - hairs on floor and bath. Bathroom bin not emptied. I told a very nice person on desk who cleaned it herself and was very apologetic. We had dinner in a lovely room. Food was decent not great
Stunning period building and lovely decor Great breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Allison
United KingdomThe shower was very slow to drain and looked like it would overflow.
The bed was extremely comfortable. The staff were very friendly and efficient, and the breakfast was amazing.
Stayed in April 2024
Reviewed: 6 April 2024
Jackie
United KingdomStaff friendly and helpful would definitely stay again
Stayed in April 2024
Reviewed: 6 April 2024
Andrew
United KingdomFood presentation and quality Breakfast no fresh fruit the cooked part was fine Staff were friendly and helpful
Lovely Staff especially on reception
Stayed in March 2024
Reviewed: 4 April 2024
Jean
United KingdomN/a
Central location, comfort and welcome .
Stayed in March 2024
Reviewed: 3 April 2024
Alexandra
United KingdomNothing it was just what we needed
Quiet roomy and the value for money
Stayed in April 2024
Reviewed: 3 April 2024
David
United KingdomFriendly staff and great location
Stayed in March 2024
Reviewed: 2 April 2024
James
United KingdomCold breakfast Toilet not cleaned on arrival
Excellent location Good evening dinner Pleasant staff Free parking
Stayed in April 2024
Reviewed: 29 March 2024
Rob
CanadaTheir Booking.com site advertised free parking which turned out to be first come first served - quite disappointing.
Our room was comfortable, the shower was great and the staff couldn't have been more accommodating. The character of the public areas was spot on and the food was excellent.
Stayed in March 2024
Reviewed: 26 March 2024
Philip
United KingdomBreakfast seating, maybe should have registered room nbr and been allotted a table, it felt like we had been forgotten, the restaurant prices didn't reflect the quality of the meal I bought,totally underwhelmed, prices were steep for drinks, two hotel/eateries very close by charging a lot less for drinks.
Breakfast, waited a while for order taking, came lukewarm, second day it was better, the garden area is a nice touch.
Stayed in March 2024
Reviewed: 25 March 2024
Amanda
United KingdomNothing it was all great
Lovely clean hotel, restaurant cosy and clean
Stayed in March 2024
Reviewed: 21 March 2024
Wilma
United KingdomBetter bed linen as seemed to small for the bed. Room was too far from reception and had to go up a few flight of stairs along long corridors which left us out of breath.
Lovely breakfast very good choice. Staff were very good and friendly. Cosy fires in each of the reception rooms. Rooms nice and warm.
Stayed in March 2024
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