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Reviews of Crown Hotel

7 London St, Chertsey, KT16 8AP, United Kingdom

#7 of 12 hotels in Chertsey

Guests' Choice

Review Score

Based on 887 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.3

  • Free Wifi

    8.9

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Showing 1 - 25

  • Reviewed: September 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was bigger than I expected,so had lots of room . Large comfy bed and all facilities available. Great pub, lovely building. Will definitely stay here again.

    Stayed in September 2025

  • Reviewed: September 16, 2025

    7.0
    Great location, nice friendly staff.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little shabby. Could do with a little tlc as the decor & furnishings are a bit tatty.

    Location & atmosphere

    Stayed in September 2025

  • Reviewed: September 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central, nice staff, comfortable bed , great room, good shower, nice courtyard.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    9.0
    Great place to stay for a day at Thorpe Park
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator to the Armoury rooms sounds scary … we took the stairs! 😂

    Gorgeous looking pub. Great staff. Lovely beer garden to rear. Rooms clean quiet and comfortable. Free parking

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Great location as it’s close to where our son lives. Have stayed here a few times and has always been good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a bright enough light in the bedroom

    Our room was lovely. Clean with a lovely bathroom.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    9.0
    A short but sweet experience at the crown hotel.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central and good parking

    I arrived late and was welcomed by a member of staff and did not have to worry how I was going to access my room

    Stayed in August 2025

  • Reviewed: August 12, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room lighting not great, no bedside lights. Nice to have Nespresso machine, shame the coffee choices were poor (1 normal coffee, 1decaf, 2 revolting vanilla coffee)

    Hotel very clean, room good size. Bed very comfortable.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Lovely room and bed was comfortable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely place only negative is room on a main road and city centre bell going off early but that's out of their control.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    Pleasant stay at a great pub
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some communal areas were in need of decorating.

    The position and the staff.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly helpful staff, lovely location within village. Clean and comfortable.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was lovely- lots of variety and hot!

    Stayed in July 2025

  • Reviewed: July 20, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room too hot and air conditioning was linked to bathroom on a sensor therefore couldn't be altered for a more comfortable sleep. No bedroom bin for rubbish from tea tray etc. Bedroom wall decoration needed repainting as there had been drink spilt up the wall and on carpet from a previous guest. Bathroom shower screen leaked and water pooled on the floor. Breakfast expensive. A leak came through the ceiling of a public area.

    Central Hotel within Chertsey. Shops and amenities within minutes of the hotel. Friendly staff. Food options available.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    8.0
    Decent stay
    • Leisure trip
    • Travelers with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was excellent for a local event

    Stayed in June 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Was unable to open the curtains as it was a ground floor room facing onto the high street and there was no net curtain to obscure people from looking in. Suggest adding frosted manifestation to the windows to enable natural light into the room. However this did not ruin our stay - only a suggestion. Would definitely return if in the area.

    Good size bed, excellent air con, clean fluffy towels and good toiletry products. Nice selection of tea & coffee, and snacks! Lovely pub and selection of food and great breakfast options. Very reasonable prices. Despite our room facing onto the high street, there was no noise disturbance and we had a great sleep.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Good place to stay & not to far from London
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lift wasn’t working

    It was only an overnight stay but it was all good & comfortable. Being part of the pub was good, didn’t have to go to far for a good feed.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room and bathroom were dark, probably due to the decoration. It was quite noisy until 10pm when the music and garden reached curfew. This was communicated.

    Excellent range of teas in the complimentary room.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower cubicle did not have a safety rail in case you slipped

    The outside courtyard and the main building

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Good place to stay for visits to the area. Staff and food great. Beds comfortable ,great shower and air con was so appre
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t really fault it except our room was a bit dark and beds move if you sit on the side .

    Arrived early and our room was already vacant and clean Very hot day and air con was most appreciated and on in our room. Spotlessly clean although this room was a little dark ,but very quiet considering quite near to a busy road. Gated coded entry to quite spacious free car park behind hotel. Receptionist very welcoming and booked in quickly. This is a pub also so we ate there too. Food and service very good and not too expensive. Lots of varied places to eat in or outside area .

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms really clean and really quiet, despite close to outside bar. Staff were all really friendly and helpful. Great pub food/drink selection.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception lady 25th - 26th June - brilliant Room service

    Stayed in June 2025

  • Reviewed: June 22, 2025

    8.0
    A pleasant and great stay at a hotel with a very service minded staff
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cannot think of anything

    A lovely typical English pub and hotel

    Stayed in June 2025

  • Reviewed: June 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful location in the center of town in a beautiful classic English country pub. Large room with comfortable King size bed. The staff was lovely and accommodated early check in. Loved the pub on site with beautiful spacious courtyard and many delicious food options.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    9.0
    Very convenient and comfortable hotel with good car parking
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    Room was very comfortable including air conditioning, goods bed, coffee maker and water. Ensuite bathroom large with a good shower. Staff we very friendly and helpful. Dining facilities are good with various areas including a very nice outdoor patio area. Fish and Chip excellent. Good sized car parking and hotel easy to find and access.

    Stayed in June 2025

  • Reviewed: June 14, 2025

    9.0
    Fabulous friendly, hotel with yummy food
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was a bit tricky as busy but did empty out through the evening.

    Lovely garden, rooms comfortable and spacious. Food was amazing staff were friendly and welcoming nothing was too much trouble

    Stayed in June 2025

Showing 1 - 25

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