room service, more bar staff better choice of menu,

the stay was very good however the room guide stated to book room service or book the gym or pool use the internal phone system but there was none. Around 21.15 my wife decided not to go out for dinner so i used my mobile to contact reception to order room service but was told this would not be available. I did call a local takeaway though. Also the bar was not attended well at times as the barmen was covering 2 bar one in the hotel and one in the grounds difficult for him frustrating for the guests. Not a very good menu in the bistro we would have exspected better froma three star hotel.

Stayed in April 2024

Our double room was very dated and dark. Bit pricey at bar but it is a hotel . Would recommend to friends

The family rooms were lovely and spacious. Breakfast was very good they did everything u could want for Breakfast .evening entertainment was good . Dave the night porter was brilliant .

Stayed in April 2024

Bar prices were expensive and seating in the lounge was far too low and hard to get out of

Excellent full English breakfast, pool and gym and just a walk over the road to the beach and restaurants.

Stayed in April 2024

The bathroom was very basic and plain. The bedroom lacked proper decorated walls and personal touch.

The pool , sauna and breakfast. The location is fab for town centre.

Stayed in April 2024

Needs modernising

Great staff

Stayed in April 2024

There was no phone in the room so if anything was needed you had to go down and the curtains did not shut properly so when the sun came up the room was very light

It was in a great location with friendly staff and nice rooms, breakfast was fab and the live music was great on the Friday night

Stayed in April 2024

There was no phone in the room so could not get room service and the bed was only inches from the bathroom door.Breakfast was adequate but the quality of the food left a lot to be desired.

The room was large and the view was very good.Bed was very comfortable and there was plenty of wardrobe space.We thought the lift to the room very good.

Stayed in March 2024

Other people were very noisy, the doors slam shut with a loud bang in the early hours.

The location, staff, saxophone player, vibe.

Stayed in March 2024

No nice toiletries in bathroom, no nice biscuits to have with tea and coffee

As always clean and tidy

Stayed in April 2024

The black pudding at breakfast could have been a little thicker

Na

Stayed in April 2024

Flush did not work on the toilet. Reported the issue and we were moved to another more spacious room next door within the hour.

Breakfast was lovely. Room was a little small but its what you expect when you take your pet with you. Location is excellent, right on the prom front. Entertainment very good in the afternoon and the sun came out to make it even better.

Stayed in April 2024

Would have preferred iron and board in room but hotel ironing room wasn't too far to go.

Spacious room, fabulous sea view, free parking!

Stayed in March 2024

No complaints.

The room was a sea view, the breakfast was a Full English, good choice available and the location was just across the road and central to the pier, town etc. All this added to an enjoyable weekend for the family.

Stayed in April 2024

Our room was quite small. Would have struggled using the toilet if we had been bigger people.

Lovely hotel in good position.

Stayed in April 2024

The first room we had was on the ground floor and the room above was very noisy, floorboards creaked and groaned whenever anyone trod on them. There was a lot of plumbing noise too. The hotel was very full, however the staff were able to move us to a different room on the 2nd floor for our last night and I slept wonderfully well, it was very peaceful though the hotel was very full. The breakfast was entirely self service.

The staff were friendly and helpful

Stayed in April 2024

My single room was like a cupboard nice but very small ! There was no table service so if I went down to breakfast alone with the dog I couldn’t get anything to eat! They had a revolving door dog wouldn’t go in !

Dog friendly hotel , good food , band was great .

Stayed in April 2024

No parking availablity at the hotel on arrival during a busy Easter Sunday and we were lucky to park opposite the hotel on the street to unload. Later were able to park on the premises. Children in the pool jumping around. I thought this was a spa hotel with adults only access to pool area. If it was adult only access at certain times I was not made aware.

Comfy bed and hot water on tap. Right on the sea front and live music during the day. Good value for money and dog friendly to most areas. Access to the pool but no jacussi as I thought was available. Nice hot breakfast.

Stayed in April 2024

No issues aT ALL

This was a family celebration weekend. The staff were excellent and went the extra mile to make sure we (17 of us) had the best time possible. The rooms were good, the breakfast substantial and the location could not have been better for a family break.

Stayed in April 2024

Changing rooms and toilets from the basement need to improve.

The food was good, and locations . The family room has a very good size.

Stayed in April 2024

Not a lot really more entertainment would keep people in hotel

Good hotel location great friendly staff food good 5guys singing very good & very entertaining could do with more entertainment like that

Stayed in April 2024

tired bathroom

Good location

Stayed in March 2024

Lovely hotel - very handy for walking on the front or visiting the shops & bars. Room was nice & quiet & bed was very comfortable. Didn’t know it was Pet Friendly - we will be back with Milly.

Stayed in March 2024

Too many dogs Coffee and tea cold each day need to go back to being served and not self service. Room too hot

Location.

Stayed in March 2024

Bit tired looking. Expensive bar.

Location

Stayed in March 2024