Very clean .Friendly helpful staff.Would stay again

Stayed in April 2024

Great location, very friendly and helpful staff, great size rooms.

Stayed in March 2024

Toilet to far against the wall, couldn’t sit straight on the toilet…. Floors very squeaky in the room…. Mattress quite hard.

10 mins walk to the sea front and 10 mins walk to town centre…. Recently decorated

Stayed in March 2024

Jaded on the outside, needs a coat of paint and maintaining. Not a good look from the outside

I didn’t have breakfast. The location and price were the best features of this hotel and the friendly staff. Basic but comfortable.

Stayed in March 2024

We received a phone call 3 days before we were due to arrive asking us for payment there and then for our 2 night stay. We told her we had already paid. On arrival we produced proof of payment made through booking.com at time of booking. The breakfast we had paid for wasn't available as they had only just taken the hotel over and no eating or drinking facilities were available. They told us we were going to get our breakfast payment returned to us which never happened. We also had to give them our credit card details for them to 'hold' £50 ( but not to charge) in case of damage to our room. When we returned home, we found they had taken, from that credit card £168.30 without our knowledge or agreement. we contacted Booking.com who managed to get our money back from The Mayfair Hotel, eventually. We will never trust them or forgive their actions and would advise people to avoid this establishment. Such a shame when they appeared to be so friendly and helpful. I FEEL I SHOULD ADD TO THIS REVIEW FOLLOWING A VERY APPOLGETIC PHONE CALL FROM THE HOTEL MANAGER. She explained the charge was made in error and also reimbursed us for the breakfast we had paid for and was not available. They had only been open a week when we arrived so I am happy to accept their apology and wish them well for future success. They are perfectly situated between railway station and the town, easy walking distance even for oldies like us. Their friendliness and kindness cant be faulted and am sure the error we experienced will not be repeated.

The staff were very friendly and the location was perfectly situated to be able to walk to the railway station, and to be able to walk into town and to the bic.

Stayed in March 2024

Lovely rooms. 2 seconds from the centre and 10 seconds from the beach. ❤️

Absolutely loved the new owners. So lovely and they couldn’t do enough to accommodate your every need ❤️

Stayed in March 2024

Rang me up a 2 weeks before my trip and demanded I pay over the phone to secure my booking. Then a week before put a £50 hold on my card for any loss or damage without telling me - no where in terms and conditions of room. Got to hotel for 3.30pm to be told check in is at 4pm when my confirmation stated 3pm. So wasn’t allowed to check in. Also tried to charge me another £50 holding deposit. Staff talking super loud outside bedroom at 5am so got up and left to come home. To didn’t work and no remote to be found. Definitely won’t be back.

Good Location with parking included

Stayed in March 2024

Didn’t have breakfast

Stayed in March 2024

Good central location a few minutes walk to the beach

Value for money with great staff and good cleanliness

Stayed in March 2024

Where to start? Having taken over the hotel, & reopened on the day of our arrival the owners clearly weren't ready to receive guests. Whilst the manager 'talked the talk' she seemed to be 'heading cats' when it came to her staff. The receptionist appeared to know nothing of the hotel & hospitality industry. As my friend and i were out for the evening, we were given a four digit security code by the receptionist & told if there were any problems he would be available. On returning we soon found that the code did not work, the receptionist actually nowhere to be seen & the emergency contact number on the door did not work. As two ladies alone in an unfamiliar area we were so fearful we went a cross the road to the Holiday Inn. This nightmare only ended when the manager came back across to the Mayfair just as two guests came back & used a completely different code to get in. Unfortunately, continually saying 'sorry' upon hearing our plight simply isn't enough

Comfy bed Walking distance to the Centre of town

Stayed in March 2024

The room was very cold/ couldn’t get the heating working. Issues with the tv /remote.

Friendly staff Location Clean property

Stayed in March 2024

There are no comments available for this review

Stayed in April 2024

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Stayed in March 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024