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Reviews of Imperial Salford Hotel 3 stars

IBI Imperial Salford, 2 Cross Lane, Salford, Manchester, Salford, Manchester, M5 4AE, United Kingdom

#103 of 110 hotels in Manchester

Guests' Choice

Review score

Based on 37 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.3

  • Location

    8.1

  • Facilities

    6.1

  • Staff

    7.3

  • Value for money

    6.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 January 2024

    7.0
    Good trip nice person and v helpful at reception
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    No chair

    Location & free parking

    Stayed in January 2024

  • Reviewed: 4 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area immediately surrounding the area was extremely dirty, it looked like a local fly tip.

    The rooms, bedding, and towels were very clean and fresh.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hot water didn't work, the hotel need in general a refreshment.

    It was close to the university, you can reach the center of Manchester very fast with public transportation.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    6.0
    The room reserved for us was stinking immediately I walked in changed room the toilet sit was not properly washed was wi
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property has really changed not as good as before

    Nothing

    Stayed in August 2023

  • Reviewed: 16 October 2023

    5.0
    Passable
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dusty. No bath soap, and hand soap. No staff at reception when we arrived at the hotel.

    Free parking. Close to Mcdonalds and train station.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    6.0
    Mediocre accommodation in Salford.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast facilities & bed not very comfortable.

    It's proximity to the train station, two minutes walk.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    5.0
    Last min resort not ideal
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The room didn't have anywhere to hang clothes up which wasnt ideal as we were travelling for a last min work event. there was abit of a funny smell in the building and its quite noisy. The bed was really uncomfortable and the pillows were really flat we asked if there was spares to be given one highly stained pillow with no case on it. We chose not to stay for the 2nd night we paid for. The carpet felt sticky/dirty when you walked on it.

    The staff was friendly enough

    Stayed in October 2023

  • Reviewed: 30 September 2023

    6.0
    Good for the price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed

    Good location, affordable, nice rooms

    Stayed in August 2023

  • Reviewed: 9 April 2024

    8.0
    Handy drop of place for 1 night. Staff helpful and friendly
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Busy road

    Local to where we were working

    Stayed in April 2024

  • Reviewed: 16 March 2024

    1.0
    I’d never return to this hotel.
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place was extremely dirty. The carpets were dirty and smelling. There was a lot of noise in the building. I think the hotel is being used as a hostel.

    Bed was comfortable and the shower was nice and hot. Good water pressure

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and friendly helpful staff

    Stayed in February 2024

  • Reviewed: 20 December 2023

    9.0
    Helpful Staff , quiet hotel.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Helpful Staff , quiet hotel.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Basic accommodation at a fair price.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There wasn't enough furniture in the room . No chair and nowhere with coat hangers to hang clothes

    Good location near several bus stops at an attractive price compared to city centre hotels. The room was clean, the staff very friendly. Good bathroom and tea, I coffee and a kettle in the room ⁸

    Stayed in December 2023

  • Reviewed: 1 December 2023

    1.0
    Theives
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Liars, theives !!

    Stole my mothers handbag from her room

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Nice cheap place to stay clean beds clean shower what more can I ask for. Vending machine
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly, they were doing work on the place when we go there.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    1.0
    Booking.com needs to end all contact with this place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything, I’m so cross. It’s filthy, noisy, rotten, I feel it is currently being used as a hostel, kids running wild, non English people everywhere talking, singing, laughing, playing music on phones in the corridor, the window didn’t close properly, so huge draught all night blowing the blind, the whole place stinks of marijuana. Literally just a bed and a desk, broken bedside lamp. Plug sockets didn’t work, the chair at the desk had broken legs. Mould in the bathroom, the drain in the shower stank. First night I slept with my AirPods in as I thought it can’t be too bad and I was just being silly, but the second night the fire alarm went off twice around midnight, no one knew what to do and how to use the control panel, it was horrendous. No one spoke English and couldn’t advice me on anything. I left the hotel at 2am and went to my sons. The photos on here do not show this place in it’s true colours. I used it as a short stay while visiting my son. The price is shocking for how much I paid to stay there. This should never be allowed. This place needs condemning and it’s an embarrassment to booking.com. I’m struggling to upload photos but I have taken everything.

    Absolutely nothing

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything I disliked

    Lovely greeting by staff Clean welcoming room

    Stayed in November 2023

  • Reviewed: 16 October 2023

    1.0
    😖
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy door slamming in the morning! The pedestrian lamp on the zebra crossing beeps every 3 minutes!! The carpet stinks! The radiator cannot be installed. Either it turns off after 1 minute or it heats up to 25 degrees, which is too hot!!! Better go to an expensive hotel than here if you want to sleep!!!

    Good location.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    mattress was horrible, you could feel each and every spring.

    big room, easy and safe access

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed my stay most of the times apart from some hours while some construction work was going on, may be they needed to finish it early then. Anyway I didn’t have any problem at all.

    For single room it is worth it spending 45pounds with secured gate, good ventilation, spacious washroom and nice bed with comfortable duve. And the staff were friendly.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    1.0
    Absolutely appalling in every way - from customer service to sleeping in filth.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. The room was dirty, smelly, unclean and ruined. Ripped wall paper, silver fish living in the damp in the carpet, the building stinks of mould, the bathroom stinks of wee, the fan was rusty and dusty, the pictures were not like online, there were brown splatter marks up the walls, handles missing from bedside tables, the filthiest tv remote I've ever seen in my life, stains on the blind, windows sill, bedsheets and every item of furniture. I requested to move rooms and pointed out all of the faults and was told ‘you can cancel if you don't like it’

    Water pressure

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Everything was very good

    Loved the shower mattress was a little hard but was good for the back couls do with another set of pillows the room was very nice clean and tidy

    Stayed in October 2023

  • Reviewed: 10 November 2023

    3.0
    Not worth it unless necessary for travel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty towels. Wardrobe broken and unstable. Absolutely freezing and no heating. Rain/water noise drops all night from gutters

    Right next to work

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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