Ridge Lane, Rotherwick, Hook, RG27 9AZ, United Kingdom
#4 of 11 hotels in Hook
Guests' ChoiceBased on 695 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 8 April 2024
Jane
United KingdomCannot think of anything I didn't like.
Service here is always amazing. Meals are lovely and freshly cooked. The location is beautiful and the outdoor pool is lovely and warm. A day here is like a weeks holiday somewhere else. Looking forward to returning.
Stayed in April 2024
Reviewed: 2 April 2024
Richard
Canadacould promote jointly with the neighboring golf course
Beautiful property and very comfortable facilities.
Stayed in March 2024
Reviewed: 28 March 2024
Graeme
United KingdomN/A
I have stayed at Tylney Hall 5 times now and found it consistently very good. Professional staff complement the quality of the hotel.
Stayed in March 2024
Reviewed: 25 March 2024
Paul
United KingdomThe breakfast was poor and a let down. Dinner was better but still coukd if been improved
The accommodation was great and the staff very good
Stayed in March 2024
Reviewed: 5 March 2024
Patricia
United KingdomNo hot water for a morning shower!
Beautiful location. Large grand comfortable country house hotel. Large bedroom a d bathroom. Crisp white bedding on a comfortable bed with huge soft pillows Staff were lovely nothing too much trouble for them
Stayed in March 2024
Reviewed: 26 February 2024
Angela
United KingdomThere was a noise coming from under the roof over night, which disturbed our sleep. It would have been nice to have some fresh milk in the fridge. The bathroom taps were not working very well, and there was no fan in the bathroom. The room was in the upper part of the building, so there were a lot of eaves restricting the ceiling height. As we are both tall, a lower level room would have been more comfortable for us.
Room was very nice, spacious comfortable. Large bathroom with toiletries supplied. Biscuits and beverages available in room, and replenished by turn down service. The gardens are lovely and extensive, even in February, and worth exploring.
Stayed in February 2024
Reviewed: 25 February 2024
Nikki
United KingdomDisappointing breakfast. Husband asked for a full English but got a veggie one instead. When they changed it, only the sausage was changed and no black pudding. It was also cold. Him being him, didn’t want to complain (as I was already half way through b eating mine!) but disappointing nevertheless.
Beautiful surroundings.
Stayed in January 2024
Reviewed: 15 February 2024
Bullock
United KingdomThe dial for the shower was too stiff and hard to turn.
The grounds and the hotel were beautiful. I especially liked the library bar. The food was excellent.
Stayed in February 2024
Reviewed: 28 January 2024
Wendy
United KingdomThe restaurant staff need more training. Waited ages to be served, had to ask for things several times over. The wine is very very expensive and comes in a pot luck glass size from tiny to small, even odd glasses in the dining room on a pre set table = sloppy attention to detail when you’re paying top end prices. Our waitress was quite rude at dinner. Furniture in the lounge in need of repair, chairs frayed on the arms.
Beautiful building and grounds. Good food. Comfortable room. Reception staff and porters really lovely and helpful.
Stayed in January 2024
Reviewed: 25 January 2024
Mª
United Kingdomthe spa is nothing in special, inconsiderate too expensive for what offered
Amazing views, really nice service
Stayed in January 2024
Reviewed: 21 January 2024
Angela
United KingdomRather large
Very helpful staff
Stayed in January 2024
Reviewed: 18 December 2023
Laurent
United KingdomWe did love the food at the restaurant but I think it is overpriced and the waiting time was a bit too long between each course.
The location and the building itself (outside and inside). The indoor swimming pool was perfect in December! The grounds are stunning, and several walks are available. The staff working there were so kind and helpful.
Stayed in December 2023
Reviewed: 10 December 2023
Nick
United KingdomNothing
Beautiful building
Stayed in December 2023
Reviewed: 7 December 2023
Mihnea
United KingdomWe booked this hotel because it was dog friendly and we also called the hotel to double check. At which point we've been told that we are welcomed in the lounge area but not the restaurant, and that we can also eat in the lounge area. When we got there we found out that we can stay with the dog only in our room or outside, so we couldn't enjoy the hotel and we had to stick to the room service menu which was very average.
Stayed in December 2023
Reviewed: 6 December 2023
Jean
United KingdomWe were in a garden room which was a long walk through the rain to reach the main hotel. As a result we did not use the main areas except for meals.
Lovely building in wonderful gardens. Comfortable bed and well equipped room
Stayed in December 2023
Reviewed: 4 December 2023
Susan
United KingdomQuite cold in the lounge areas sadly.
The staff are amazing and my our stay special.
Stayed in December 2023
Reviewed: 4 December 2023
Louise
United KingdomRoom was too warm. We had windows open, fan on and we adjusted control on radiator. Our room was in the courtyard. Better that than too cold.
Beautiful grounds. Convenient location. Staff attentive. Food choice and quality good. Lovely ambiance. A relaxing break to celebrate a special birthday.
Stayed in December 2023
Reviewed: 3 December 2023
Stella
United KingdomThe room was cold
The room was very clean and tastefully decorated
Stayed in December 2023
Reviewed: 2 December 2023
Laura
United KingdomBreakfast delicious but service was slow Wifi not great in room 80
Breakfast delicious but service was slow Wifi not great in room 80 Very clean and high standards in room
Stayed in December 2023
Reviewed: 23 November 2023
Kawonza
United KingdomNothing, my stay was perfect
The room was comfortable and spacious. Staff were very friendly and attentive.
Stayed in November 2023
Reviewed: 19 November 2023
Philip
United KingdomAbsence of fridge in bedroom
Remote, picturesque, country location with extensive grounds and all necessary amenities.
Stayed in November 2023
Reviewed: 19 November 2023
Carina
United KingdomBeautiful grounds, friendly and helpful staff, fantastic room, made our family feel really at home and we had a lovely weekend.
Stayed in November 2023
Reviewed: 15 November 2023
Victoria
United KingdomCold shower
The shower was very hard to switch on and the temperature dial didn’t work
Stayed in November 2023
Reviewed: 13 November 2023
Adrian
United KingdomRoom was a bit modern and lacking personality
Beautiful hotel, grounds and lovely restaurant food and ambience:- fantastic pianist, staff were also extremely helpful and generous
Stayed in November 2023
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