The Street, Hook, RG27 0PL, United Kingdom
#10 of 11 hotels in Hook
Guests' ChoiceBased on 720 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
7.6
Staff
8.7
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 21 April 2024
Lee
United KingdomSome odd nose like a generator or something through the night and doors slammed, didn't sleep the best but the room was comfortable, drinks were very pricy
Furniture, shower and bed was great, bar staff and staff friendly.
Stayed in March 2024
Reviewed: 15 April 2024
Samantha
United KingdomThis place needs a good clean the windows are all dirty the glass tables and mirrors were too.
Beautiful settings and grounds!! Lovely breakfast and comfortable beds
Stayed in April 2024
Reviewed: 12 April 2024
Toni
United KingdomVery expensive taxi service in this area
Waking up to deers wandering the grounds.
Stayed in April 2024
Reviewed: 10 April 2024
Dylan
United KingdomWe were allocated the wrong room. We booked a twin and were given a double in the annex. Reception staff sorted it quickly and upgraded us to the main house but other than it being in the main house, I wouldn’t call the room an upgrade. It was very much the same except the bed had two single duvets on it. There were also no towels in the room but again reception sorted it quickly for us.
The main house was a stunning building and the location ideal. Breakfast was also lovely. No complaints at all about the breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
Katie
United KingdomIt was very hot, understandably with old buildings they are freezing when cold and boiling when hot but given it was only April and roasting it was strange. Make sure you open the windows and it’ll help. The breakfast food was really tasty but somewhat chaotic.
The property was exceptionally clean and all the staff were friendly and smiley. The food was really good both at breakfast and the function we attended. The Mansion canal view bedrooms were quirky and the beds very comfy. The property has lots of potential to be excellent, grounds are beautiful.
Stayed in April 2024
Reviewed: 6 April 2024
Dawn
United KingdomThe room did not meet expectations of website
Bar food was nice they did move us when we complained as we asked for a ground floor room and was sent a email confirming that this had been arranged satisfactory
Stayed in April 2024
Reviewed: 5 April 2024
Sarah
United KingdomOne of the bathrooms needed updating but it was clean and tidy.
Staff were very helpful and friendly. Rooms were clean and had everything that we needed.
Stayed in March 2024
Reviewed: 27 March 2024
Shirley
United KingdomNothing
We just love this hotel. Staff are welcoming breakfast is tasty and very peaceful. Thank you hope to come bk soon
Stayed in March 2024
Reviewed: 26 March 2024
Susan
United KingdomNothing really
The hotel was exceptional value. Breakfast was included and was good quality. The room was very clean and quiet.
Stayed in March 2024
Reviewed: 23 March 2024
Jacqui
United KingdomRoom smelt musty. Basic no water in room. No mirror in sensible place.
Lovely surroundings. Restaurant and staff lovely. Restaurant food and breakfast very good.,
Stayed in March 2024
Reviewed: 23 March 2024
Veronica
United KingdomBeds - single - were very narrow. We parted them a bit more and floor had not been cleaned.
Great setting even though there’s been a lot of rain. The restaurant was very good indeed and lovely service. Breakfast was delicious and plenty of it. Beds comfortable.
Stayed in March 2024
Reviewed: 21 March 2024
Tara
United KingdomThe tvs do not connect to Netflix or streamers which is a little frustrating.
The staff are always extremely friendly and willing to go above and beyond. The location is beautiful and the price is really fair for a Manor House hotel. I have stayed many times and if you ever do have an issues it is always worth reaching out to them as they do take feedback seriously/
Stayed in December 2023
Reviewed: 20 March 2024
William
United KingdomN/A
The location and standard of accommodation was excellent.
Stayed in February 2024
Reviewed: 18 March 2024
Simon
United KingdomCold room and needed to use additional bar fire provided. Block of wood used to keep window open? Two or three ladybirds found in the room. Cool shower on one evening.
The staff were very welcoming. Incredible value for money. Beautiful surroundings, tastefully decorated, excellent friendly bar, superb Indian dinner. Ample parking space.
Stayed in March 2024
Reviewed: 17 March 2024
Adrian
United KingdomMinor issues really. Appears to be a general lack of attention to detail (particularly at breakfast)
Lovely location and a beautiful historic building. Very quiet and comfortable.
Stayed in March 2024
Reviewed: 16 March 2024
Silvia
United KingdomAbandoned park around the lake
Tasty breakfast, table service, comfortable room, Nice clean bathroom. Really tasty two types of coffee in the lounge for Free.
Stayed in February 2024
Reviewed: 15 March 2024
Steven
United KingdomNo water in room one night and no hot water in the mornings.
Location, building, and ambiance.
Stayed in March 2024
Reviewed: 15 March 2024
Bridgette
United KingdomDistance from main building for dinner/breakfast
Very convenient location for work
Stayed in March 2024
Reviewed: 12 March 2024
David
United Kingdom.
.
Stayed in March 2024
Reviewed: 10 March 2024
Keshav
United KingdomFood at the restaurant.
Stayed in March 2024
Reviewed: 7 March 2024
Laure
United KingdomWould be nice to have goose down pillows and water bottles in the double bedrooms 😊
Lovely old historical mansion, Perfect for venue and weddings with a lovely river nearby, Very peaceful with lovely sceneries, stunning outside lights at night, very lovely staff and very helpful.
Stayed in March 2024
Reviewed: 6 March 2024
Gareth
United KingdomRoom was cold when we arrived but warmed up quickly.
Breakfast was great
Stayed in March 2024
Reviewed: 5 March 2024
Sarah
United KingdomBroken toilet seat in room
Beautiful location Breakfast was lovely
Stayed in March 2024
Reviewed: 3 March 2024
Grace
United KingdomBathroom door was very hard to close and noisy, No extra locks from the inside of the room so didn’t have that for peace of mind as the other room doors were so close it sounded and felt like our door was being opened
Beautiful main building and surroundings Wonderful breakfast Friendly staff
Stayed in March 2024
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