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  5. Reviews of Warbrook House Heritage Hotel

Reviews of Warbrook House Heritage Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Street, Hook, RG27 0PL, United Kingdom

#10 of 11 hotels in Hook

Guests' Choice

Review Score

Based on 717 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Some odd nose like a generator or something through the night and doors slammed, didn't sleep the best but the room was comfortable, drinks were very pricy

    Furniture, shower and bed was great, bar staff and staff friendly.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    8.0
    Lovely stay would stay again but needs a good clean
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    This place needs a good clean the windows are all dirty the glass tables and mirrors were too.

    Beautiful settings and grounds!! Lovely breakfast and comfortable beds

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Just what we needed
    • Leisure trip
    • Couple
    • Mansion Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very expensive taxi service in this area

    Waking up to deers wandering the grounds.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Lovley house, great food, poor admin
    • Leisure trip
    • Travelers with friends
    • Grange Twin
    • Stayed 1 night
    • Submitted from a mobile device

    We were allocated the wrong room. We booked a twin and were given a double in the annex. Reception staff sorted it quickly and upgraded us to the main house but other than it being in the main house, I wouldn’t call the room an upgrade. It was very much the same except the bed had two single duvets on it. There were also no towels in the room but again reception sorted it quickly for us.

    The main house was a stunning building and the location ideal. Breakfast was also lovely. No complaints at all about the breakfast.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Enjoyable Stay with Room to be Great
    • Leisure trip
    • Group
    • Mansion Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    It was very hot, understandably with old buildings they are freezing when cold and boiling when hot but given it was only April and roasting it was strange. Make sure you open the windows and it’ll help. The breakfast food was really tasty but somewhat chaotic.

    The property was exceptionally clean and all the staff were friendly and smiley. The food was really good both at breakfast and the function we attended. The Mansion canal view bedrooms were quirky and the beds very comfy. The property has lots of potential to be excellent, grounds are beautiful.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Satisfactory not enough to complain about and not what we expected
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 3 nights
    • Submitted from a mobile device

    The room did not meet expectations of website

    Bar food was nice they did move us when we complained as we asked for a ground floor room and was sent a email confirming that this had been arranged satisfactory

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Excellent value for money with beautiful grounds.
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 1 night
    • Submitted from a mobile device

    One of the bathrooms needed updating but it was clean and tidy.

    Staff were very helpful and friendly. Rooms were clean and had everything that we needed.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    We just love this hotel. Staff are welcoming breakfast is tasty and very peaceful. Thank you hope to come bk soon

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Grange Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    The hotel was exceptional value. Breakfast was included and was good quality. The room was very clean and quiet.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Short break.
    • Leisure trip
    • Couple
    • Mansion Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelt musty. Basic no water in room. No mirror in sensible place.

    Lovely surroundings. Restaurant and staff lovely. Restaurant food and breakfast very good.,

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Really enjoyed our stay. Bar was friendly and pleasant.
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Beds - single - were very narrow. We parted them a bit more and floor had not been cleaned.

    Great setting even though there’s been a lot of rain. The restaurant was very good indeed and lovely service. Breakfast was delicious and plenty of it. Beds comfortable.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Great value for money, and the staff will always go above and beyond
    • Leisure trip
    • Solo traveler
    • Mansion Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The tvs do not connect to Netflix or streamers which is a little frustrating.

    The staff are always extremely friendly and willing to go above and beyond. The location is beautiful and the price is really fair for a Manor House hotel. I have stayed many times and if you ever do have an issues it is always worth reaching out to them as they do take feedback seriously/

    Stayed in December 2023

  • Reviewed: March 20, 2024

    9.0
    Would happily stay again for personal trips not solely work
    • Business trip
    • Solo traveler
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The location and standard of accommodation was excellent.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Comfortable, quiet surroundings, very friendly staff, ample parking, great value for money
    • Business trip
    • Solo traveler
    • Mansion Double
    • Stayed 2 nights

    Cold room and needed to use additional bar fire provided. Block of wood used to keep window open? Two or three ladybirds found in the room. Cool shower on one evening.

    The staff were very welcoming. Incredible value for money. Beautiful surroundings, tastefully decorated, excellent friendly bar, superb Indian dinner. Ample parking space.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Lovely location and a beautiful historic building
    • Leisure trip
    • Couple
    • Mansion Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Minor issues really. Appears to be a general lack of attention to detail (particularly at breakfast)

    Lovely location and a beautiful historic building. Very quiet and comfortable.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Friendly ducks in the park
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Abandoned park around the lake

    Tasty breakfast, table service, comfortable room, Nice clean bathroom. Really tasty two types of coffee in the lounge for Free.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    7.0
    Even with the water issue would start again s as a lovely place and charming staff.
    • Business trip
    • Solo traveler
    • Mansion Double
    • Stayed 3 nights
    • Submitted from a mobile device

    No water in room one night and no hot water in the mornings.

    Location, building, and ambiance.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Comfortable and convenient met all my needs
    • Business trip
    • Solo traveler
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Distance from main building for dinner/breakfast

    Very convenient location for work

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    .
    • Business trip
    • Solo traveler
    • Grange Double
    • Stayed 1 night

    .

    .

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Food at the restaurant.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Beautiful and Peaceful retreat
    • Business trip
    • Solo traveler
    • Mansion Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Would be nice to have goose down pillows and water bottles in the double bedrooms 😊

    Lovely old historical mansion, Perfect for venue and weddings with a lovely river nearby, Very peaceful with lovely sceneries, stunning outside lights at night, very lovely staff and very helpful.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Good location for Wellington Equestrian. Service at breakfast was excellent.
    • Leisure trip
    • Group
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room was cold when we arrived but warmed up quickly.

    Breakfast was great

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Beautiful
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Broken toilet seat in room

    Beautiful location Breakfast was lovely

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door was very hard to close and noisy, No extra locks from the inside of the room so didn’t have that for peace of mind as the other room doors were so close it sounded and felt like our door was being opened

    Beautiful main building and surroundings Wonderful breakfast Friendly staff

    Stayed in March 2024

Showing 1 - 25

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