Nothing.

Clean, picturesque, comfy.

Stayed in April 2024

The whole setting, comfort and ambiance was great. The staff were very open, communicative and engaging. Ate there for dinner as well as for breakfast both were really well prepared and tasty

Stayed in March 2024

There’s nothing to criticise.

Everything they serve in the dining area and bar is fabulous! The staff were really polite and friendly. Perfect location to relax, 5 star!

Stayed in April 2024

Nothing : everything was wonderful

Restaurant, room, location , staff : all wonderful . I mentioned it was my husband’s birthday and the staff provided a plate of sweet treats for him.

Stayed in April 2024

No problems. Everything was really good

Excellent quality products and plenty of choice Really good service provided by all the staff in the hotel

Stayed in April 2024

The food offering is poor. It seems that all efforts are put into minimising the food offer. Example is a limited breakfast offer, with no breakfast items laid out, offering a choice of breakfast starters. It seemed all portion controlled under the disguise of table service. When hot breakfast delivered to the table it was obvious that eggs for example had been under hot plates and were just not nice.

Wonderful location, and nice property

Stayed in April 2024

Price

Location

Stayed in April 2024

Only complaint would be if you were looking for a super charming vibe … the outside has it in spades but the interior less so … the room/dining room didn’t have that cozy #cottagecore feel I was hoping for. Totally adequate clean but just not incredibly charming

Location was really lovely, loved how sweet lower slaughter was to walk around in the morning and felt like a little secret spot. Great location to then do all the Cotswold hotspots from there! Staff was so so friendly.

Stayed in April 2024

Restaurant menu for diner can be a bit boring if you are planning to spend more than 2 nights of diner

Perfect location with beautiful view, restaurant and bar was also very good

Stayed in April 2024

Dinner Menu change needed for more than one night stay Tables felt a bit sticky

Breakfast good

Stayed in April 2024

Ants in room

Room Service

Stayed in April 2024

Nothing

Everything!! Everyone was so lovely and helpful We stayed in the Wesbury room and it was amazing, the food was excellent and the hotel stunning along with its grounds. We will definitely return and recommend to our friends and family.

Stayed in April 2024

Wonderful location. The staff were friendly and attentive and nothing

Stayed in April 2024

Nothing

The location is stunning and the service wonderful; our room was lovely

Stayed in March 2024

They have run out of shower gel for the whole time we stayed.

Great location and well maintenance hotel.

Stayed in March 2024

The only downside was the girl Woking the bar on the night of the 2nd. My husband ordered a cheese board and had it set up by the fire. I followed down 5 mins later to find the bar maid chatting up the husband. I didn’t mind this but her attitude once she saw me and for the rest of the night was shocking. She was very rude! I went to the bar and ordered a drink…she didn’t say a word to me just smirked and slammed my drink down. No hello or thank u! For a 5* establishment it isn’t good enough, show a little respect to customers that’s all. Not sure if this is how she is all the time? Other than this a great couple of days away

Such a beautiful hotel, quirky but welcoming and cosy. Second time visiting and it doesn’t disappoint. From the moment I booked, the staff on reception were very helpful. Bed comfortable, spacious and cosy. Breakfast was great too! The staff working on the morning of the 3rd were exceptional, on point and smartly dressed. Excellent service well done! Really is a beautiful place in an idyllic setting…stunning.

Stayed in April 2024

Drink glasses left on tables in the bar and in the gardens not being cleaned away. Sat at one table for one hour and the next one did not have the glasses and bottles removed in all that time: not good for an AA five star establishment.

Very good restaurant and wide choice served breakfast. Location is superb and has a lovely garden area.

Stayed in March 2024

The only thing that was a bit annoying was a weak and slow internet. This could be easily fixed but it is not essential for a get away weekend or week in the Cotswolds. This will be our Cotswolds go to place in the future.

Beautiful Cotswold hotel in a quiet area free from the shopping tourists. Lower and upper slaughter are what Bourton-on-the-water use to be. It is quiet, pretty and has access to a number of country walks. Bourton is an easy walk away so you don't have to fight for parking spots. Breakfast is wonderful as is all aspects of the restaurant and the very friendly staff. They can't do enough for you. Our room was a good size. the bed was big and very comfortable. The room also had a very functional desk. The bathroom is a good size and water pressure is good. Heating is effective and easy to manage. The hotel is very quiet with beautiful grounds and surrounding areas.

Stayed in March 2024

Everything was great.

Amazing breakfast each morning and wonderful and attentive staff.

Stayed in March 2024

Considering the size of the bed the room was small, consequently I kept bumping into furniture. On my next stay I will upgrade to a slightly larger room.

Best breakfast we’ve had for years! The food was excellent both for breakfast and dinner. The bed was huge and comfortable and the bathroom was very spacious. I particularly liked the L’occitane products. The Staff were exceptionally friendly and helpful.

Stayed in February 2024

Bar staff would just disappear at the end of the night and not dio last orders That was disappointing.

Room was lovely. Facilities were excellent. Foid was exceptional. Breakfast was great. Staff were all pleasant and friendly

Stayed in February 2024

Dinner was expensive. Ok if you are fine dining, but £20+ for pie & chips is a bit much.

Breakfast superb.

Stayed in February 2024

Nothing

Friendly staff good food

Stayed in February 2024

The location is tough. Nothing to easy to walk to (shopping, food).

The beds are amazingly comfortable! The space was very clean and the staff is very good

Stayed in February 2024