5 Curzon St, Westminster Borough, London, W1J 5HL, United Kingdom
#797 of 1,005 hotels in London
Guests' ChoiceBased on 831 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
9.2
Facilities
7.0
Staff
8.0
Value for money
6.5
Free WiFi
8.2
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End of dialog contentReviewed: 14 April 2024
Andre
AustraliaGreat Location
Stayed in April 2024
Reviewed: 5 April 2024
Claire
United KingdomBreakfast was expensive compared to what other hotels offer Couldn't get TV to work but I didn't ask at reception to sort
Staff were so lovely with my son and so helpful and friendly Room was very clean and nicely laid out Breakfast was nice They organised a surprise cake plate for his birthday Nicely placed - 30 minute walk to London eye, 20 minutes to Buckingham Palace
Stayed in March 2024
Reviewed: 27 March 2024
Corrado
ItalyNothing
All ok
Stayed in February 2024
Reviewed: 26 March 2024
Krisztina
HungaryThe street on which the hotel is stated, a bit noisy, the traffic quite big and also in the near there are several pub, if you like silence, ask for a room facing the other side - although I don't know how noisy it is. Also the window seems a bit old so hard to close totally.
The breakfast was satisfying, staff was helpful, the room was clean. the hotel itself is in a really good place, every attractions are within walking distance, it is easy to get everywhere within London.
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United KingdomGot charged service charge for a can of Guinness while sitting at the bar that they couldn’t do anything about. £9 for can of Guinness btw
Comfortable room. Breakfast good.
Stayed in March 2024
Reviewed: 16 March 2024
Shirley
BahrainFelt like I was stepping back to the 80’s! The hotel needs a good revamp. Furniture very worn. Beds not comfortable at all. The shower is good but the shower head can’t be disconnected from the wall. No walk in showers, all bathtubs.
Location was excellent. That’s it really.
Stayed in March 2024
Reviewed: 14 February 2024
Michael
United KingdomParts of the building were very scruffy e.g. the staircase. Our biggest disappointment was the breakfast. the hot buffet was tired and not particularly good quality. for such and location and quality hotel, the breakfast was very poor and certainly not good value for money. The staff at breakfast were not friendly and made us feel very uncomfortable, for this reason when paying I removed the service charge, and we went out for breakfast on our second morning. It was obvious the breakfast was being done on a budget which was further demonstrated when the manager walked in with a bag of Tesco croissants!!
I really liked the room however the foyer etc hasn't changed in 20 years. the location is fantastic.
Stayed in February 2024
Reviewed: 30 January 2024
Latifa
BahrainNone
Perfect location, clean
Stayed in January 2024
Reviewed: 25 January 2024
Badreddine
United Arab EmiratesPerfect location
Stayed in December 2023
Reviewed: 2 January 2024
Mark
United KingdomNice
Nice
Stayed in November 2023
Reviewed: 31 December 2023
Jamal
QatarThe gym was very basic
Room was amazing Staff were great, helpful and friendly Location is simply the best
Stayed in December 2023
Reviewed: 30 December 2023
Dr
QatarNothing
Location & friendly staff
Stayed in December 2023
Reviewed: 27 December 2023
Emma
United KingdomLocation & staff
Stayed in December 2023
Reviewed: 21 December 2023
Valerie
United Kingdomhowever the bed was a good size but not comfortable at all, also their lights in the room are too dark and not on dimmer lights so was not able to see and put on makeup there. Also disappointed that for a four star hotel the bedside furniture were all scratched and old.
the location is great and the hotel is clean. staff were helpful
Stayed in December 2023
Reviewed: 18 December 2023
Karen
United KingdomThe room was a little too hot especially through the night
Bed very comfortable. Spacious room. Lovely shower. Staff very pleasant. Great location. Didn’t eat there so unable to comment on the food.
Stayed in December 2023
Reviewed: 18 December 2023
Yasy
United KingdomThe walls in hallways as you walk down to your weren’t finished
It was great to get on off the tube
Stayed in December 2023
Reviewed: 13 December 2023
Iszatt
United KingdomRoom needed a little TLC.
Excellent location. Good facilities.
Stayed in December 2023
Reviewed: 10 December 2023
Christopher
United KingdomRoom decor dated and poorly lit
Location
Stayed in December 2023
Reviewed: 10 December 2023
Ceri
United Kingdomthought rooms tired and didn't look like photos.
location and ease of getting in as allowed early room entrance and upgrade
Stayed in December 2023
Reviewed: 8 December 2023
Florence
FrancePerfect location
Stayed in December 2023
Reviewed: 5 December 2023
Lyndsay
Gibraltarcannot think of anything really
Excellent location places to eat and drink in abundance Room small but guessing there are larger ones we could book.
Stayed in December 2023
Reviewed: 4 December 2023
David
United KingdomA little dated in decoration but ok
Great location
Stayed in December 2023
Reviewed: 2 December 2023
Steven
United KingdomThey took a £50 deposit for the room of me and said it would take up to 4 days to get it back ,the break fast was not worth the money had to ask for bread for the toaster to be brought out had one egg left and very small selection of tea and coffee
The location
Stayed in December 2023
Reviewed: 2 December 2023
Andrew
United KingdomCondition of the communal areas was poor and a constant strong smell of curry.
Stayed in December 2023
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