32 High West Street, Dorchester, DT1 1UP, United Kingdom
#5 of 9 hotels in Dorchester
Guests' ChoiceBased on 779 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.5
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 14 March 2024
Georgina
United KingdomQuite creaky floorboards but of course it’s an old building!
It’s been stylishly redecorated Staff friendly and helpful especially at breakfast
Stayed in March 2024
Reviewed: 4 March 2024
Gillian
United KingdomConvenient parking Very warm welcome at reception and no problem changing to a more accessible room for my husband with mobility problems Jade and Lisa went out of their ways to make our stay comfortable and supplying all our needs Very friendly staff
Stayed in March 2024
Reviewed: 3 March 2024
Jr
United KingdomThe bed, booked a double but got 2 singles pushed together and could feel the join……good mattress topper required
Location location location
Stayed in March 2024
Reviewed: 3 March 2024
Marie
IrelandVery comfortable hotel in a very central location in Dorchester. Staff were especially nice and breakfast was excellent.
Stayed in February 2024
Reviewed: 26 February 2024
Mike
United KingdomPeriod building in great central location on High Street. Spacious bedroom was well appointed. The staff were very friendly and helpful.
Stayed in February 2024
Reviewed: 17 February 2024
Margaret
United KingdomThere was nothing that could be improved. There wasn't anything I didn't like so I can't actually answer that question!
Breakfast was excellent; a choice of Dorset teas as well as lovely Dorset muesli. Very good choice from the cooked menu too and a vegan menu as an alternative. Staff were very helpful and friendly. They recommended places to eat nearby and also offered to let us eat in the lounge if we got a takeaway (they supply cutlery etc) They put our freezer blocks in the freezer over night. They offered to carry our cases upstairs (no lift) . I really felt the staff here went that extra mile. Lovely old room with beams. Comfy lounge. Excellent location near to art gallery and tutankhamun exhibition. Wifi signal was great. Will definitely return.
Stayed in February 2024
Reviewed: 17 February 2024
Pauline
United KingdomNothing to dislike!
Staff efficient helpful and friendly could not fault! Everywhere spotlessly clean bathroom and shower sparkling and shiny loved it!
Stayed in February 2024
Reviewed: 16 February 2024
Antonia
United KingdomBreakfast was not very good and quite expensive for the mediocre quality of the offer. Should serve proper coffee not from a machine. Pillows were too hard as well.
Great location and a charming hotel. Staff very friendly and helpful. Reasonably priced.
Stayed in February 2024
Reviewed: 12 February 2024
Emma
United KingdomNothing really just a shame no dinner or food option in evening but they made it clear we could order takeaways
Location good and staff very helpful. Nice clean rooms. Nice building
Stayed in February 2024
Reviewed: 9 February 2024
Mark
United KingdomBreakfast choice was great and staff happy to change things over to suit taste. Location was very good, close to amenities. The staff were just fantastic. Really know their way around the industry and the customer experience.
Stayed in February 2024
Reviewed: 8 February 2024
Stanway
United KingdomI always stop here if it’s not full
Stayed in January 2024
Reviewed: 8 February 2024
John
United StatesNothing
Great location on High Street, easy 10-15 minute walk from the station. Plenty to do around the hotel.
Stayed in January 2024
Reviewed: 26 January 2024
Simon
United KingdomNothing
The room was spotless and the facilities excellent in the room, Staff are really good and definitely go the extra mile to make sure you have what you require. From check in to check out this is a great hotel experience, The breakfast available choice just spoils you and the produce is fresh and the cooked breakfast is excellent as is the friendly service.
Stayed in January 2024
Reviewed: 23 January 2024
Lobegeier
AustraliaNothing at all everything was lovely
The greatest asset to this accommodation is the staff. They were so friendly and helpful and nothing was too much trouble. We asked to stay 2 more nights, they were able to accommodate us in another room, they even helped us carry our luggage to the other room. The breakfast room was lovely, table service and cooked to order. Fabulous cooked breakfast menu, as well as the usual self service continental buffet. No restaurant here but lots of options within a short walk, they welcome you to bring back takeaway even supply cutlery and plates. There is a delightful common lounge area inside the front door to eat and relax with a bar for evening drink. The motel has a lot of character and we loved out stay in Dorchester.
Stayed in November 2023
Reviewed: 19 January 2024
Simon
United KingdomNothing
The staff are extremely helpful and attentive
Stayed in January 2024
Reviewed: 13 January 2024
Wendy
United KingdomSuch a lovely lounge area but empty as there was no evening restaurant.It was a great shame I had to go out to dine as I would have enjoyed staying on the premises.
Great location and beautiful room .Good breakfast.Friendly staff .
Stayed in December 2023
Reviewed: 12 January 2024
Joseph
United KingdomEvery thing
Excellent
Stayed in December 2023
Reviewed: 8 January 2024
David
United KingdomShould have stayed longer
Staff were so friendly. We had a lovely room. Lots of choice for pubs & restaurants.
Stayed in December 2023
Reviewed: 8 January 2024
Judy
United KingdomThe bath plug didn’t fit
How clean and well maintained it was
Stayed in January 2024
Reviewed: 30 December 2023
Veronica
United KingdomLocations and style of hotel
Stayed in December 2023
Reviewed: 25 December 2023
Elizabeth
United KingdomNo evening dinner.
Location
Stayed in December 2023
Reviewed: 22 December 2023
Janet
United KingdomNOTHING TO COMPLAIN ABOUT
EXCELLENT STAFF, VERY WELCOMING, EVERY THING SPOT ON , VERY CLEAN , WARM , COMFORTABLE.
Stayed in December 2023
Reviewed: 22 December 2023
Valerie
United KingdomA slightly bigger wash basin in the bathroom. With the glass shelf closely above the basin I found it difficult cleaning my teeth without touching the shelf. Also not easy to just have a wash if didn't want to shower.
A lovely comfortable quiet room as no rooms above. All the staff were friendly and helpful. Good choice for breakfast. Location is good as near the town and other amenities.
Stayed in December 2023
Reviewed: 18 December 2023
Debs
United KingdomCouldn’t fault it really
Friendly, homely, comfortable, very nice room. Very handy for work at the hospital.
Stayed in December 2023
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