Breakfast was very average for the price of the room. Hot food not hot and not a great selection of pastries.

Amazing location and excellent view from bedroom and restaurant.

Stayed in April 2024

Slightly dated bathroom

Stunning location

Stayed in April 2024

It's such a shame there was no leeway on the 4pm check in time. We tried checking in half an hour early but was told we couldn't (we had already notified the hotel of an early arrival on our booking). Someone else tried booking a quarter of an hour early and again was turned down. We understand rooms have to be made to a high standard but after a long journey some rooms must surely have been ready and it would have stopped the 4pm queue. Starts the experience off on the wrong foot.

The room was very clean and comfortable. The position of the hotel is really good and although up the hill everything was doable. Parking was also a bonus. Beautiful views from the restaurant. Breakfast was excellent and had dairy free options available -even soya milk in your room. We would stay here again if we went back to Mull.

Stayed in March 2024

The restaurant. Fish was not fresh or local, as a piece of frozen fish with absolutely no taste. Restaurant (young) waiter clearly does not want to be there so please put him on other duties. Bun fight for parking. Especially when workers vans occupy the two available electric spaces.

Great size room. Warm and comfortable. Lovely reception staff and very helpful in getting access to electric car charge point.

Stayed in March 2024

The drawing room needs a design makeover. It felt too eclectic, haphazard and not well loved. Like an old people’s home. The tables in the restaurant are not white tall enough to be able to sit properly at the table; thighs get stuck. I could see I wasn't the only one with the issue.

Breakfast was amazing, restaurant service excellent, food amazing, views from restaurant are stunning. Beds very comfy, towels were fluffy.

Stayed in April 2024

Food wasn't great and expensive

The view is awesome Staff (Kirsty and the Romanian lady in the restaurant) are wonderful, they couldn't do enough for us. Very dog friendly too.

Stayed in March 2024

Evening meal was excellent

Stayed in March 2024

Breakfasts were great with a good selection of everything. Staff were friendly and helpful.

Stayed in March 2024

Poor meal choices for vegetarians. Ate meals elsewhere.

Allocated room did not have a bath. Reallocated room with bath quickly.

Stayed in February 2024

The room we had was fantastic, plenty of space to relax after a day out exploring and a great view of the harbour. The staff were helpful and friendly. The food and drinks in the restaurant were very good. Loved the big bath.

Stayed in January 2024

Food was a bit on the pricey side but it's a nice hotel so not outrageous.

Lovely room with great view, staff were excellent. Very dog friendly.

Stayed in January 2024

Overpriced meals.. cost as much as the accommodation. The shower had no pressure, when provided feedback they were great in saying they will have someone look at it but no apology, the shower really disappointed my and I had no desk to work from in the room.

Locations was excellent, the service from the Team on arrival was absolutely awesome, the view from the room was good and facilities such as library type room, pool table etc was a good touch

Stayed in January 2024

Room cold had to ask for heating. No problem but could have been on in room by 5 pm.

One of few hotels open. Improved decor friendly staff. Good location nice views from lounge. Good breakfast

Stayed in January 2024

The mattresses could have been a little more comfortable. Also - why don’t any places provide a top sheet? Just a doona is either too hot or too cold. Bring back the top sheet :))

Fantastic location overlooking pretty Tobermory Bay and the township. Everything in easy walking distance. Our room had a terrific view and a nice sitting area - GlennTurret was our room. The restaurant is lovely and has the best views! There’s also a spacious sitting room and a separate games room with a log fire.

Stayed in January 2024

Very little left at the breakfast buffet both mornings , and we were by no means late down.

Location and staff friendly

Stayed in January 2024

Beautiful location with wonderful spaces within. Great views and very atmospheric.

Stayed in January 2024

Nothing all good

Lovely big room ,great view ,warm , staff friendly and helpful

Stayed in December 2023

N/a

Room clean, spacious and quiet, bed very comfortable. Beautiful views especially from bar/ restaurant. Good variety offered for breakfast ( buffet). All staff lovely and friendly. Kirsty on reception especially helpful.

Stayed in November 2023

Amazing location and views.

Stayed in November 2023

No lift, heating, slightly erratic

Soul restoring view, friendly, helpful staff, a relaxed atmosphere

Stayed in November 2023

Bed was a bit soft

Best location

Stayed in September 2023

Water flow from shower (room 7)...but the water was hot, and the room and bathroom were spacious and warm

Location, food (breakfast, packed lunches, evening meals); staff extremely helpful & friendly, stunning views over the bay of Tobermory

Stayed in November 2023

N/A

Really enjoyed my stay at Western Isles hotel in Tobermory.

Stayed in October 2023

It probably could do with some investment to update the rooms.

There were some issues with our room that were out of the control of the staff. It was handled exceptionally well and professionally by all.

Stayed in November 2023