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Reviews of Westward Ho Hotel

13 Clifton Crescent, Folkestone, CT20 2EL, United Kingdom

#6 of 11 hotels in Folkestone

Guests' Choice

Review Score

Based on 703 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: April 13, 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The location was excellent, within comfortable walking distance of the centre of town and the coastal walk. I had an ensuite room which was spacious, well appointed with the necessary coffee and tea etc, and clean. I'm a theatre nurse and a little OCD about cleanliness; the room and hotel satisfied my picky expectations.

    Stayed in April 2024

  • Reviewed: March 20, 2024

    8.0
    Room was huge and very comfy breakfast disappointing
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was disappointing thought it was buffet breakfast with toast cereals etc. We got a packed breakfast instead with a cereal bar pan au chocolate a banana and a tangerine and a juice carton.

    The room was huge and clean. Lovely fluffy towels and water, shower gels etc and Lovely touch of a chocolate each.

    Stayed in March 2024

  • Reviewed: November 16, 2023

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Bath and shower problems

    Staff very friendly. Continental breakfast plenty to choose from. would stay again only issue bath wouldn't run and you had to turn on the shower to fill it up also shower was very slow flowing

    Stayed in November 2023

  • Reviewed: November 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were broken so leaning to one side

    Great location

    Stayed in October 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean

    Stayed in October 2023

  • Reviewed: October 30, 2023

    8.0
    Regular maintenance would be useful
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    En suite door ill fitting with partially detached handle.

    View from window

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The view was amazing:)

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed we had(double in room 3) was terrible. Mattress was awfull, you could feel all the spring through it. So I was really broken in the morning. This is something that would be an easily fix and at the end this is what a good hotel has to provide.

    The friendliness from the staff, very welcoming. Big and nice room and good ensuite. Very nice towards our doggies and ideal located near the beach.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    A relaxing stay in a pleasant room in a quiet neighbourhood with barely any traffic.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 8 nights

    There is just the one central staircase in the middle of the house and no lift. It does mean that particularly if you're on a lower floor you may hear people come in the front door, and a few guests were a little noisy coming in late at night chattering away as they climbed the stairs. You may also occasionally hear a dog bark because the hotel accommodates pets. There is no manned reception desk.

    The hotel is located in one of the older "posher" areas of Folkestone - very large houses now mostly converted to flats. It is handy for buses and about a half mile from the railway station. The rear rooms overlook the Folkestone Leas from which it is a short walk down the cliff path to a park and the beach. The room I had was a nicely furnished double room with an ensuite shower room. Both rooms were a good size and the bathroom was very well fitted with a large walk in shower and plenty of drawers and a cupboard for your toiletries.

    Stayed in September 2023

  • Reviewed: October 18, 2023

    6.0
    Pleasant staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpets stained, possibly in need of updating

    Location

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room clean but a bit scruffy

    Good staff, convenient location. Great value for money, lovely view.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is in a nice area and my room had a nice view of green and sea.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    Happy comfortable stay
    • Leisure trip
    • Group
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Guess a little dated in decor.

    Location ideal for us as attending regatta. Close to other facilities too ie resturants.

    Stayed in September 2023

  • Reviewed: October 11, 2023

    8.0
    Already booked to stay again
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    The room was comfortable and clean though not much pressure in the shower ,the young lady was very accommodating

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    A comfortable stay
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night

    Street car parking is very limited.

    The sleep 5 Family Room was ideal for our needs, was clean and comfortable and had a fantastic sea view. Continental style breakfast was basic but adequate. Also appreciated the ability to rent a garage for car parking, which gave peace of mind, although access to the garage is restricted.

    Stayed in August 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    .

    Easy to find

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Good, would stay there again
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had difficulty operating shower, getting correct water temperature.

    Adequate for my needs.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Friendly, good value for money
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Be warned it’s quite a tall, narrow building so you may have to walk up lots of stairs, we didn’t mind too much but might be a struggle for some. Also a bit of a walk to town but in a nice quiet area next to the sea.

    Lovely sea view, good sized room. The staff were all lovely, friendly and helpful.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    even though it was basic they could do the investing in few more things just to make it feel a bit more cared for. better bedding would make a big difference for example

    location, value for money. it was clear before booking in this was a value for money establishment so my expectations were set to that level.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    6.0
    Arrived late, struggled to find parking, staf worm and welcoming, room clean but very small.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The continental breakfast

    The breakfast let the place down, just a small continental thing but not what you would expect in a British b&B, a cooked option may be a good idea, but the stsf again where very nice.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    Noisy sounds and I have to pay for car park

    Price

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Perfect for 2 night stay
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor shower. Minimal water flow!

    Clean comfy big family room. Great for 4 friends to stay in. Good location to beach and places to eat. Take out breakfast on one morning then sat in for next.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking spaces

    Location

    Stayed in August 2023

  • Reviewed: September 7, 2023

    8.0
    Another lovely stay overlooking the sea
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Double bed dipped in the middle but once asleep didn’t notice

    Our 2nd stay, lovely bright clean spacious room right in the sea front Walking distance to town and amenities Room looked a bit tired in places but it’s high season and the room was exceptionally clean Nice selection for breakfast to set us up for the day

    Stayed in September 2023

Showing 1 - 25

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