Sedgemoor Service Area, Junction 21/22, M5 Northbound, Rooks Bridge, BS24 0JL, United Kingdom
#1 of 1 hotels in Rooks Bridge
Guests' ChoiceBased on 2166 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
9.1
Value for money
8.5
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Willacy
United KingdomGetting tired, but for the money it was except able. Could do with new carpets throughout really. Apart from that everything was good.
Staff were exceptional, location was reasonably quiet, I was at the back of the building and there was no road noise. Does what it says on the tin.
Stayed in April 2024
Reviewed: April 16, 2024
Stephen
United KingdomGreat parking and excellent accommodation and staff where very helpful
Stayed in April 2024
Reviewed: April 14, 2024
Ashleigh
United KingdomConvenience
Stayed in March 2024
Reviewed: April 13, 2024
Julian
NetherlandsThe evenning and morning staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 12, 2024
Venetia
United KingdomI could hear traffic and the windows were not airtight but it was really windy when I was there so that probably made a difference. The bathroom door was a bit spattered on the outside but other than that it was lovely and I would recommend it. I didn't notice that it was on the Northbound M5 until I got there but there was a hidden short cut to save time going to the next junction.
Big comfy bed, TV, kettle with tea and coffee and milk, nice bathroom. Good hanging space. Radiator with controls so nice and warm! Convenience of being at the side of a service station with everything you could ever want at your finger tips. The staff were all lovely and warm and welcoming, which was really nice.
Stayed in April 2024
Reviewed: April 9, 2024
Tom
United KingdomGood location - services 2 mins away
Stayed in March 2024
Reviewed: April 9, 2024
Townsend
United KingdomÌ?
The staff were all lovely
Stayed in April 2024
Reviewed: April 8, 2024
John
United KingdomAll ok
Clean and comfortable
Stayed in March 2024
Reviewed: April 7, 2024
Karen
United KingdomN/A
Ideal for a one night stay, booked to break up a 6 hour journey. Beds were comfy, room was clean and staff were helpful and friendly.
Stayed in April 2024
Reviewed: April 6, 2024
James
United KingdomDog charge when room not that clean to start with. Run down and tired room - no tray for tea facility.
Convenient location.
Stayed in March 2024
Reviewed: April 1, 2024
Polly
United KingdomPublic areas a little tired, but they were clean.
The room was spacious and clean, and after reading some reviews about cleanliness, I was a little worried, but I had no need to be! The bed was comfortable, pillows not quite, but ok! Staff were friendly and helpful. Value for money was very good. It is a motorway motel, not luxury hotel or B&B. Microwave in reception to use, which was very handy. I would use again if I was staying in the area
Stayed in March 2024
Reviewed: March 30, 2024
Nicky
United KingdomWrong side of motorway! But only few minutes down the motorway.
Clean, comfortable and great value. It was only a stop over on a long journey , so price was perfect.
Stayed in March 2024
Reviewed: March 30, 2024
Alison
United KingdomThe reception staff were very friendly and helpful 😀
Stayed in March 2024
Reviewed: March 21, 2024
Martine
United KingdomThe room and bathrooms were not cleaned to a good standard. There was hair in both bath and sink plugs which is very off putting to me. Sweets were behind mattresses which were on the floor. Think cleaning standards can be improved.
Location was good for my ongoing journey. Room was good value. I was given a downstairs family room due to my disability as there were no lifts, thank you
Stayed in February 2024
Reviewed: March 18, 2024
Paul
United KingdomNo bar anywhere nearby & rooms a bit tired
Very convenient location for the M5 & Bristol airport
Stayed in March 2024
Reviewed: March 12, 2024
Ale
United KingdomShower water was poor, corridors carpets dirty. Found the room cold
Comfortable bed
Stayed in March 2024
Reviewed: March 10, 2024
Dave
United KingdomCommunal areas dirty and carpets stained
Breakfast good but not very hot Location was good Facilities were good Great staff on reception Room was clean
Stayed in March 2024
Reviewed: March 1, 2024
Stevenrw
United KingdomI wasn't expecting much being at the services, but it was an absolutely top-notch hotel. Very clean, comfortable bed, the room was well equipped, free parking and great friendly staff. They even have breakfast options in the reception with a big selection. It saved me a fortune by buying something from the services.
Stayed in February 2024
Reviewed: February 26, 2024
Sue
United KingdomJust past the junction that I needed to come off the motorway. Felt I ended up doing a lot more miles.
Location
Stayed in January 2024
Reviewed: February 23, 2024
Alison
United KingdomNo plugs by the bedside
Lovely staff, nothing too much trouble and the breakfast was amazing
Stayed in February 2024
Reviewed: February 20, 2024
Des
United KingdomOnly one thing some people up stairs over are room was very noisy very heavy footed but that was all.
It was a very good weekend staff very friendly would come again.
Stayed in February 2024
Reviewed: February 18, 2024
Kevin
United KingdomWater only luke warm (tried 4 rooms 🙁) Hand wash (sink) , and shampoo / shower gel (bath/shower) bottles empty
Good location, clean, helpful staff
Stayed in February 2024
Reviewed: February 12, 2024
Carl
United KingdomThe bath water could of been a bit hotter but obviously it can’t be too hot for safety so I am aware of that. The bed was a bit bouncy but I actually slept quite well as I usually struggle if it’s a Different mattress I have at home.
I had everything I needed although I am a minimalist. The room was more than i expected for the money and I was able to have a relaxing evening watching to in bed after a nice bath. Locks worked on the door so I felt safe. The water pressure was spot on and the room was just the right size.
Stayed in February 2024
Reviewed: February 3, 2024
Stephen
United KingdomThe carpets are not clean lots Marks on them I rec we should have a choice of dog friendly room or room that don’t have dogs in
Staff very helpful
Stayed in February 2024
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