M.Kostava str #4, 4700 Kazbegi, Georgia
#4 of 93 hotels in Kazbegi
Guests' ChoiceBased on 456 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.8
Value for money
9.8
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 10, 2025
Mazen
United StatesNo breakfast
The Mountain View
Stayed in September 2025
Reviewed: September 7, 2025
Richard
LebanonThe mattress, I think it should be replaced
Great place to stay! Clean, great location and great customer service. Very easy to check in, and the girl at the counter was so helpful!
Stayed in September 2025
Reviewed: September 7, 2025
Dana
AustraliaI was imagining my room a bit different.
Helpful team members
Stayed in September 2025
Reviewed: September 7, 2025
ანა
GeorgiaAmazing, cozy and beautiful environment, attentive staff, high recommendation from us ✨🤍
Stayed in September 2025
Reviewed: September 7, 2025
Olesya
Australiasmoking area was directly under our balcony and we are non smokers so the smells were very disturbing
Excellent value for money, our room was very small but we had a balcony with the lovely view. There is no daily room service which cough us by surprise but again- considering the price- it was well worth it! Bed was soooo comfortable
Stayed in September 2025
Reviewed: August 29, 2025
Roberta
GermanyEverything was perfect!
Absolutely great stay in Kazbegi! Anastasia, the host, is very friendly and helpful in arranging activities at competitive costs and providing necessary information. The guesthouse is perfectly clean and rooms are stylish. It is located a few minutes walk from the center, offering gorgeous view of the surrounding mountains. Everything was comfortable and our expectations were well exceeded! I highly recommend choosing the GRAF!
Stayed in August 2025
Reviewed: August 23, 2025
Rose
NetherlandsIt is a well renovated old oude with a beautiful interior. Because of that the walls are thin.
Very old house that has been renovated extremely well. Huge room and bathroom, best bed do far in Georgia. Lovely and very helpful staff, amazing view of the mountains, lush garden with panoramic Mountain View front and back. Free coffee and tea all day! Just perfect.
Stayed in August 2025
Reviewed: August 18, 2025
Rashdan
BahrainGreat location , amazing room view, Anistasia was so helpful and kind. Highly recommended.
Stayed in August 2025
Reviewed: August 14, 2025
Deborah
GermanyVery nice owner of the place, perfect location and views. Facilities very clean, best hotel we had so far in Georgia!
Stayed in August 2025
Reviewed: August 13, 2025
Sally
SpainThe bed was super comfy the whole place very clean amazing views and Anastasia did everything she could to make me feel comfortable and welcome! Would stay here again for sure!
Stayed in August 2025
Reviewed: August 13, 2025
William
AustraliaGreat location and excellent room. They went above and beyond for all our requests
Stayed in August 2025
Reviewed: August 12, 2025
Mark
United KingdomThe roads to get to the hotel.
Owner was very helpful with recommendations for trekking and restaurants.
Stayed in July 2025
Reviewed: August 11, 2025
Nino
GeorgiaIt has perfect rooms, beautiful design, nice yard
Place, rooms, service and super positive staff
Stayed in August 2025
Reviewed: August 2, 2025
Lukas
GermanyPerfect location, mountain view, nice outdoor area and the most helpful staff. All in all I can recommend this hotel for almost any kind of stay in Stepantsminda.
Stayed in July 2025
Reviewed: August 1, 2025
Mehdi
AlgeriaEverything was perfect
Me and my wife We had the best stay at Graf hotel and the owner Ms. Anastasia exceeded our expectations from the moment we arrived she welcomed us and the room was ready and decorated nicely , she even put a champagne bottle for us we really appreciated the gesture it was our honeymoon and she made our stay special and made us feel important, she had a lot of suggestions for us Every day she will ask us where we are going and she will give suggestions if it's your first time in kazbegi It is really the best hotel to stay in kazbegi We will be coming back there for sure.
Stayed in July 2025
Reviewed: July 28, 2025
Yanli
ChinaNothing.
We like the bed, the room and the breakfast. Every thing is perfect. The internet is fast and the shower is comfortable. The room is very quite at night. We got the beautiful mountain biew. Anastasia and her colleagues are so friendly. We enjoy our stay. I would highly recommend people to stay at Graf.
Stayed in July 2025
Reviewed: July 25, 2025
Elizabeth
New ZealandGreat location, amazing view from bedroom and great hospital staff! Had an excellent stay. Can’t wait to return.
Stayed in July 2025
Reviewed: July 24, 2025
Fintan
IrelandVery cosy room, close to the heart of the town, and great Georgian hospitality. The owner is very sweet and will help you organise any day-trips in the area with no fuss. Would recommend to anyone seeking a retreat in beautiful Stepansminda/Kazbegi.
Stayed in July 2025
Reviewed: July 23, 2025
Prakriti
Singaporethe rooms weren’t sound proof and you could hear everything outside
the location and staff was great!
Stayed in July 2025
Reviewed: July 16, 2025
Adari
IsraelNothing. If something not right they immediately fix it
The location- quiet, cosy, beautiful decoration. Large rooms with great views from the windows. They are responsive and helpful for every need I had as a traveler. Lovely small garden that you can sit , drink tea and have a breath of mountain air. Value for money. Anastasia from reception is kind, sweet and generous.
Stayed in July 2025
Reviewed: July 11, 2025
Keith
United Arab EmiratesSince most places in Stepantsminda don't open early for breakfast, it would be nice if it offered an early (8am or before) breakfast option. This would be a welcome addition to hikers and other early starters.
A lovely guest house with friendly and helpful staff. The place was super clean and comfortable.
Stayed in July 2025
Reviewed: July 7, 2025
Emilio
United StatesPeaceful, Clean, and Exceptionally Welcoming I originally booked just one night at GRAF Hotel, but when my plans changed, I couldn’t think of a better place to stay longer and I’m glad I did. I ended up spending three nights here and it was exactly what I needed. The hotel is well maintained, very clean, and feels new. It’s cozy and quiet, which was perfect for resting, especially as I wasn’t feeling well for part of my stay. The staff were incredibly friendly, responsive, and helpful. They made late check-in easy, gave me amazing restaurant recommendations, and pointed out laundry service and their lovely café area. It’s just a 5-minute walk from the center, but far enough to be peaceful and quiet at night. I’ll definitely be staying here again next time I visit Kazbegi, and I highly recommend it to anyone looking for a comfortable and welcoming place to stay.
Stayed in July 2025
Reviewed: July 5, 2025
Arvindsham
SingaporeI liked everything. Hoped for more instant coffee/tea/ hot chocolate drink sachets for us to mix
They custom made it for us and there was a good spread
Stayed in July 2025
Reviewed: July 3, 2025
Leonie
United StatesIt was all great. I had to move once because my room was taken but that was because I extended. Not their default. I didn't love the room I was in once I had extended and they moved me to another room. Everything was easy going. You guys are the best. If I ever have te chance to come back it will be to here!
It was cozy. Close to town. The staff were superb. I ended up extending 5 nights. They arranged a taxi when needed and even canceled it no problem after my mind changed. They let me use the fridge to store provisions for the next hike. The rooms are cozy with warm showers.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content