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Reviews of Gallery Apartments by BestWest Hospitality

The Gallery Apartments, Off Boundry Road, Shiashi, East Legon, Accra, Ghana

#205 of 205 vacation rentals in Accra

Guests' Choice

Review Score

Based on 81 apartment reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.0

  • Value for money

    7.8

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: September 11, 2025

    7.0
    It was just okay. Thankfully i was there for a night
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 1 night

    What i booked for was not what i got. i asked for a 2 bed, ii got 2 different rooms that were small. I wasnt happy about that. That scattered all of us in different rooms

    The rooms were clean

    Stayed in August 2025

  • Reviewed: July 28, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed is too squirky and doesn't feel safe

    Clean and good location with beautiful skyline

    Stayed in July 2025

  • Reviewed: November 11, 2024

    7.0
    Just so far so good
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No room amenities

    Hotel facilities

    Stayed in November 2024

  • Reviewed: April 16, 2023

    8.0
    The Hotel in general is nice with good views and ambience.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact that I missed my breakfast without any form of reminders. The bed can be better. The mattress should be white and not colored. Colored mattress doesn't look professional. Also the mattress was torn which isn't a good sight.

    I forgot to eat breakfast all through my stay. I think there should be some form of reminders to the guest. The Host was so nice. He actually gave me a warm reception and made me enjoy my stay. He was one of the reasons I felt comfortable staying there.

    Stayed in April 2023

  • Reviewed: September 10, 2025

    4.0
    Disappointing
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room was poor, bed was small, like my room was very bad and I didn't liked it at all. Didn't see the value of my money

    Stayed in September 2025

  • Reviewed: June 9, 2025

    1.0
    Filthy roach motel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    This place was filthy on the inside. The first thing I noticed was hair all over the family room table that we had to wipe off and how the walls over the family room couch we're filthy black! Secondly, within minutes, we noticed a roach, and they we're there our whole three night stay all day everyday. The bathroom and bedroom floors were disgusting, the toilets were not properly cleaned at all, the bathroom doorknob even fell off. I forgot to mention the refrigerator had leftover water bottles halfway full left in them, no paper towels, or kitchen soap provided. What really topped it off was on the 2nd day the electricity went off on us because the manager did not pay the bill, we had to leave the room for a few hours until he paid it. This was just a horrible place altogether. Lastly, after we had already put our card information online and came to the hotel, we were charged about $50 worth of extra fees that were not mentioned on the website! I will never come to the Gallery under Best Western Hospitality again. Shame on Bash, the manager. Unfortunately, we paid $410.00 for 3 nights only to stay in an outdated, filthy, roach motel.!.!.What a let down.... Oh, I forgot to add, we had to wait 2 hours to be let into our room because the manager was out of town. A group of 5 of us adults worked very hard to locate one of the co-hosts who finally came and let us in...

    window view

    Stayed in June 2025

  • Reviewed: June 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The location was good and the property was clean

    Stayed in June 2025

  • Reviewed: May 22, 2025

    10
    Very good stay
    • Business trip
    • Travelers with friends
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing so far

    So neat and nice

    Stayed in May 2025

  • Reviewed: May 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    I had a wonderful 5-night stay at this studio—it was absolutely perfect for what I needed. The location is ideal: just a short drive from the airport and within easy reach of Accra Mall, which made getting around simple and convenient. The studio itself was clean, comfortable, and well-equipped, making it a great base for both rest and work. One of the highlights was the on-site café, Sage, which serves delicious food and has a lovely atmosphere—perfect for a coffee break or light meal. What really stood out to me was the sense of safety and support. The building has 24-hour staff who are not only professional but incredibly warm and welcoming. As a solo female traveller, I felt very safe and well looked after throughout my stay, which made all the difference. I would highly recommend this place to anyone looking for a secure, well-located, and thoughtfully run space in Accra. I’d definitely stay here again!

    Stayed in April 2025

  • Reviewed: April 8, 2025

    1.0
    Good location, but the unprofessionlism of the ageny was terrible.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    I stayed at Gallery Apartments, which is in a great location, but unfortunately the experience was ruined by the agency, Best West. Communication from them was horrific throughout. The Wi-Fi didn’t work at all, the apartment was dirty on arrival, and the air conditioning frequently failed—which was unbearable in 32°C heat. On my final day, there was a total power outage and the hosts were completely unresponsive. Avoid booking through Best West as the quality of their service and apartments are poor.

    Stayed in April 2025

  • Reviewed: March 28, 2025

    10
    Nice environment and room were clean. I can’t wait to come back.
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was okay.

    Everything was so nice and the guest treated me so well her name was Hosanna.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    10/10 value for the money
    • Business trip
    • Solo traveler
    • Deluxe Double Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    super friendly staff, amazing restaurant and super helpful host! there are locals and tourists alike and you have everything you need in the area!

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was as expected

    Smooth check-in & out

    Stayed in March 2025

  • Reviewed: March 4, 2025

    3.0
    Never saw the host
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    I don’t like the hotel linen and the walls were dirty.

    I like the facial recognition to enter the premises.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    I love everything…

    Stayed in February 2025

  • Reviewed: January 11, 2025

    1.0
    Worst value for money in a lifetime - I am sure that it is not managed by Best Western, its a scam
    • Business trip
    • Solo traveler
    • Deluxe Double Studio
    • Stayed 6 nights

    Negative: Worst value for money I got in my life.The apartment was not clean. Cockroaches everywhere. Dozens of them, of all sizes. They run to hide as soon as you turn on the lights. Dirty bedsheets, I had no wifi for two days, electricity did not work for several hours because they forgot to top it up. When I checked in there was a guy having lunch sitting on the floor of my apartment. The check-in took hours. The cleaning lady locked on my door at 7:00 am to ask me for cleaning products stored on my room. The location is bad. You cannot reach anywhere walking. it is close to a big avenue, but impossible to reach it, cause the access is fenced. I am 100% this is not managed by best western, but just some guys that stole the brand. Everything is terribly unprofessional.

    Positive: the guy answering whatsapps is really helpful.

    Stayed in December 2024

  • Reviewed: October 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No. Towels and detergent for the room

    The room is neat and what expected I have forgotten it

    Stayed in October 2024

  • Reviewed: September 27, 2024

    5.0
    Disappointed
    • Leisure trip
    • Group
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Host sent someone at 6am to top up electricity metre. When I didn't respond, he tried to forcefully enter the room. Then after coming later in the day to apparently top up the electricity metre, the lights went off the following day.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    5.0
    Average
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Roaches, dirty kitchen, no cleaning supplies.

    not applicable

    Stayed in August 2024

  • Reviewed: September 20, 2024

    10
    A perfect stay
    • Business trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The property is well organized and neat,and the host makes sure you feel comfortable, I will give him a 100 for that.

    Stayed in September 2024

  • Reviewed: June 19, 2024

    10
    My wife and I had a wonderful stay and will certainly be coming back or recommending this place.
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 3 nights

    Nothing really

    The location was excellent - quite close to the airport Host was amazing and reachable.

    Stayed in June 2024

  • Reviewed: November 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I literally love everything about the gallery from the receptionist to our host Mr. Charles it was nothing short of amazing Thanks alot

    Stayed in November 2023

  • Reviewed: September 24, 2023

    9.0
    Great hospitality.
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No Netflix

    Swimming pool

    Stayed in September 2023

  • Reviewed: March 4, 2023

    10
    Excellent Experience!
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in March 2023

Showing 1 - 25

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